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“Clean and Pleasant” 5 of 5 stars
Review of Hilton Garden Inn Silver Spring North

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Hilton Garden Inn Silver Spring North
3.0 of 5 Hotel   |   2200 Broadbirch Dr, Silver Spring, MD 20904   |  
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Ranked #1 of 12 Hotels in Silver Spring
Jamaica, United States
1 review
“Clean and Pleasant”
5 of 5 stars Reviewed 1 week ago

This hotel was clean and really represented the brand. Can't wait to stay again at this hotel or any other Hilton Garden Inn. The lobby was welcoming not to mention clean. The front desk reception was excellent. Very nice woman at the front desk , very professional, she represented your hotel extremly well. the room was clean and smelled nice and clean. Breakfast was very good and served with a smile. This was a nice and comfortable experience.

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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263 reviews from our community

Traveler rating
    153
    76
    22
    8
    4
See reviews for
88
38
19
99
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

I stayed for three nights on a business trip. I travel a lot and found this to be an exceptionally positive experience. Every member of the staff I talked to was helpful, friendly and professional. This is a well run property.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

arrived late, staff very helpful, room clean and comfortable. have stayed several times and always consistently good. room was a good size and with a little rearranging of furniture in addition to two queen beds we were able to fit roll away

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review, 2 weeks ago
Good Afternoon Karen D.,

We are happy you enjoyed your stay! We hope to see you again soon!

Thank you,
Kristy Nase
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Woodlands, Texas
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I just returned from the Thanksgiving holidays with my family in Silver Spring. I will return to this Inn when I return for the Christmas holidays. The only negative I could find is that room service does not start until 5pm. Otherwise I had no cons. The staff at this Inn are friendly; they smile and greeted me every time I walked in the door. They were extremely helpful. I don't eat at the Inn so I cannot comment on the food, however, the atmosphere in the lobby and adjoining restaurant is cozy. I enjoyed the fire place in the lobby. There is an exercise room, pool and a well supplied and operating business center.

Room Tip: I stayed on the third floor room 301 and never heard one noise - comfy bed
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  • Stayed November 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review, 2 weeks ago
We are looking forward to your Christmas stay with us! See you soon!

Thank you,
Kristy Nase
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roaring Spring, Pennsylvania
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel was very nice. Lobby was clean and inviting. Check in was quick and easy. Guest room was beautiful and clean. One negative was that there was no hair dryer in the room. I called Guest Services three times with no answer. I went to the front desk and the gentleman said he would track one down. It was delivered within 5 minutes. When I checked out, no one was at the desk so I dropped my key and left.
Would definitely come back.

Room Tip: not a fan of the ground floor, but when asked my preference, I said it didn't matter.
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  • Stayed November 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristy N, General Manager at Hilton Garden Inn Silver Spring North, responded to this review, 3 weeks ago
Good Morning Jamie B,

Thank you for the feedback on your stay with us. I have spoken to my housekeeping team as well as my front desk on ensuring every amenity is readily available to the guest when checking-in as well as the front desk being at the desk 24/7 to assist all guest. We hope to see you again soon!
Thank you,
Kristy Nase
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed two nights. The room was quiet and all amenities associated with this style of lodging was were very good and seemed to be only a couple years old. I would not hesitate to stay here again. Like all lodgings seem to be, their complimentary free Internet is awfully slow for our needs of today and good only if you want to check email. Otherwise you'll need to pay for premium.

  • Stayed November 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Most major hotel chains offer reasonably friendly service. What was unusual here was the manner in which everyone proffered help, sometimes without asking. Further, and more importantly, it was done with a genuine smile.

  • Stayed November 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Silver Spring North

Address: 2200 Broadbirch Dr, Silver Spring, MD 20904
Phone Number:
Location: United States > Maryland > Silver Spring
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Silver Spring
#1 Business Hotel in Silver Spring
#1 Best Value Hotel in Silver Spring
#2 Family Hotel in Silver Spring
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Silver Spring North 3*
Number of rooms: 107
Official Description (provided by the hotel):
Located less than 25 minutes from downtown Washington DC, Hilton Garden Inn Silver Spring is the closest hotel to the FDA's White Oaks campus and near the University of Maryland. Our hotel features convenient amenities such as an onsite restaurant, free property-wide WiFi and a 24-hour pantry with snacks, sodas and sundries. Each spacious guestroom features the Garden Sleep System beds, flat-screen TV, large workspace with ergonomic chair and hospitality center with a coffeemaker, mini-fridge and microwave. Guests will enjoy our indoor pool and fitness center and our close proximity to Baltimore/Washington International and Ronald Reagan National Airports. ... more   less 
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Also Known As:
Hilton Garden Inn Silver Spring North Hotel Silver Spring

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