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“Return Visit Even Better” 4 of 5 stars
Review of Hilton Garden Inn Silver Spring North

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Hilton Garden Inn Silver Spring North
3.0 of 5 Hotel   |   2200 Broadbirch Dr, Silver Spring, MD 20904   |  
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Ranked #1 of 12 Hotels in Silver Spring
Rochester Hills, Michigan
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
“Return Visit Even Better”
4 of 5 stars Reviewed November 27, 2012

This was our second Thanksgiving weekend stay at the Hilton Garden Inn and it did not disappoint. Our stay was improved upon by the addition of a B&B package that included breakfast every morning. The room was comfortable and clean, had a hair dryer and coffeepot and was very quiet. Front desk staff was friendly and helpful. I would give 5 stars if not for a glitch the second morning where the kitchen took our order for eggs and bacon but never put it in, resulting in a 30 minute wait. We weren't pressed for time but it was annoying none the less. We will definitely book again next year. Bring back the carafe of ice lemon water in the lobby!

Stayed November 2012, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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250 reviews from our community

Traveler rating
    143
    73
    22
    8
    4
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85
36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Wilmington, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2012

I stayed here for four night for business. Check in was quick and the staff was very nice. They were knowledgable about the immediate area also. The room was perfect. Bathroom was nice as well. Hot water and big shower! Grill was great as well. The hotel is next to a small shopping center that has several different eateries (Chicfila, Panera). The hotel is about 25 minutes north of Washington, D.C. and getting to and back was not hard at all. I would definately recommend this hotel. I'm planning on bringing my daughter up for her birthday next May and may consider staying here again.

Room Tip: I was on the third floor. Did not hear anything during the night.
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlene S, Manager at Hilton Garden Inn Silver Spring North, responded to this review, January 29, 2013
Good morning,

Thanks for taking the time to write a review about our property. We are so glad you enjoyed your stay. We hope you will choose to stay with us again in May for your daughter's birthday. It would be our pleasure to welcome you back as our guest.

Have a great day and thanks again,

Tricia Meyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melville, New York
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 20, 2012

Came here for Soccer College Showcase that was held in Germantown. Was greeted by nice friendly staff. Rooms very nice. I had 2 queens. Very clean and professionally run. Nice grill in hotel and bar. Wish bar was open a little later in the evening. Will come bacl to this hotel if travelling in the area.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TriciaMeyer, Manager at Hilton Garden Inn Silver Spring North, responded to this review, December 3, 2012
Good morning,

Thank you for writing a nice review about our hotel! We appreciate that you chose to stay with us while you were in the area and are very happy to hear that you enjoyed your stay. We look forward to welcoming you as our guest next time you are in the area.

Have a great day,

Tricia Meyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainville, Connecticut, United States
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2012

This was my first visit to this hotel and was delighted by how nice everything was. The staff were very helptul and the rooms were comfortable, nicely furnished, sufficiently spacious and exceptionally clean. I particularly liked the bathroom set up with the large glass enclosed shower which made the bathroom look larger. The hotel is behind a small shopping complex with some nice restaurants. The neighborhood is out of the way which makes it quiet yet within six miles of the Silver Spring metro stop. Despite its proximity to DC, the parking is free. I will most definitely be returning when I travel in that area again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TriciaMeyer, Manager at Hilton Garden Inn Silver Spring North, responded to this review, October 24, 2012
Good afternoon Deanna,

Thanks so much for filling out a review on TripAdvisor. We certainly appreciate you taking the time to do so. We look forward to welcoming you back as our guest next time you are in Silver Spring.

Sincerely,

Tricia Meyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wheeling, West Virginia
Top Contributor
72 reviews 72 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 22, 2012

Upon arrival at this Hilton Garden our stay was absolutely perfect! The front desk staff was
very professional and friendly. The rooms were very clean, comfortable and up-to-date.
The king size bed was very comfortable with plenty of big pillows. The bathroom was spotless which made me feel like I was getting a quality Hilton room. Many nice restaurants within walking distance but the breakfast menu was more than plentiful and equally priced to its local competition. The room I had on the third floor was very quiet and secure. I would hope that all other Hilton Inns would live up to the standards that this establisment has set!

Room Tip: King room on Third floor was very quiet. Bar was a little pricey for drinks. Try other bars within...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TriciaMeyer, Manager at Hilton Garden Inn Silver Spring North, responded to this review, October 24, 2012
Good afternoon,

I wanted to let you know how much we appreciate the awesome review you wrote about our hotel. We are very proud of our property and are so glad that you enjoyed your stay with us. Please come be our guest again next time you are in the area.

Sincerely,

Tricia Meyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Top Contributor
64 reviews 64 reviews
24 hotel reviews
Reviews in 37 cities Reviews in 37 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 11, 2012

Wife and I recently stayed there for a weekend visiting our daughter at nearby University. The hotel did have many parents staying as it was Parent Weekend. The hotel was well kept despite the high traffic. The front desk staff were friendly and were attentive. The restaurant breakfast was well cooked and the staff attentive as well. Special note that we we had a noisy refrigerator in our room. When reported to the front desk they were extremely accomodating, appoligized, and it was immediately swapped out for a brand new and whisper quiet model. A very nice tough was that they had left a note of appology and a coupon for free breakfast the next morning. Parking was a little tight, but they shared a parking lot with a strip mall so that is where the overflow parked with no problem.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TriciaMeyer, Manager at Hilton Garden Inn Silver Spring North, responded to this review, October 15, 2012
Good afternoon,

Thank you for staying with us during Parent's Weekend. It was a very busy weekend here at the hotel and we are so happy you could be a part of it. Thanks for bringing the noisy refrigerator to our attention. I am glad we could swap it out for a better model! We hope you will stay with us next time you are in the area.

Thanks and have a wonderful day,
Tricia Meyer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Rainier, Maryland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 20, 2012

I stayed at this hotel for two nights and I was very pleased. I stayed in a King room non-smoking and it was clean and comfortable. Staff is very helpful. It has in indoor pool and a small restaurant within the hotel. However, there are many different restaurants and take-out places within walking distance. I would recommend this hotel to my friends.

Room Tip: Higher floors have better view.
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  • Stayed March 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TriciaMeyer, Manager at Hilton Garden Inn Silver Spring North, responded to this review, September 26, 2012
Good afternoon,

Thanks for the nice review about our hotel. I'm glad to see you enjoyed our property and I hope you will stay with us again next time you are in the area. We appreciate your business and look forward to welcoming you back as our guest.

Thanks and have a wonderful day,

Tricia Meyer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Silver Spring North

Address: 2200 Broadbirch Dr, Silver Spring, MD 20904
Phone Number:
Location: United States > Maryland > Silver Spring
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Silver Spring
#1 Business Hotel in Silver Spring
#2 Family Hotel in Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Silver Spring North 3*
Number of rooms: 107
Official Description (provided by the hotel):
Located less than 25 minutes from downtown Washington DC, Hilton Garden Inn Silver Spring is the closest hotel to the FDA's White Oaks campus and near the University of Maryland. Our hotel features convenient amenities such as an onsite restaurant, free property-wide WiFi and a 24-hour pantry with snacks, sodas and sundries. Each spacious guestroom features the Garden Sleep System beds, flat-screen TV, large workspace with ergonomic chair and hospitality center with a coffeemaker, mini-fridge and microwave. Guests will enjoy our indoor pool and fitness center and our close proximity to Baltimore/Washington International and Ronald Reagan National Airports. ... more   less 
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Also Known As:
Hilton Garden Inn Silver Spring North Hotel Silver Spring

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