Travelling with wife, son and wife and 4 grandchildren. Stayed 3 nights. Check in day-arrived 1:30. Reluctant to hold our luggage until 3. Offered to valet park our car for $12 a day at local garage (no on-site parking lot). For $6 a day you can park yourself at the Town Square garage a block away. And if you don't move the car, and leave on Sat. or Sun., the parking is free. Neither of the 2 rooms we booked were ready until 4:30, and there was only 1 person at the desk while the phone constantly rang. Several other families also waited for their rooms to be readied. Meanwhile the tiny drop off loop sorely inadaquate was overflowing. Neither room key/card worked on one of the 2 rooms we booked, and one of those had to be reset again after the second day. The room came with no extra toilet paper roll or shampoo conditioner. The queen size beds were ok if you like soft and boucy. The coffee maker in our room lacked a carafe. Breakfast consisted of boxed kids cereals and a couple of hot egg and sausage things. The single toaster took forever to toast a bagel. Next day, we never received clean towels. To top off the stay, on check out day housekeeping knocked twice within 5 minutes to see if we were out yet. I told the woman that check out was at 11 and we would be out by 10:30. She had to have that translated for her by another house keeper. Good points? 24 hour good coffee in the breakfast room, good TV and A/C. Pool was ok but small and the shower was adequate.