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“Would not stay here again” 2 of 5 stars
Review of Hampton Inn Silver Spring

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Hampton Inn Silver Spring
2.5 of 5 Hotel   |   8728-A Colesville Road, Silver Spring, MD 20910   |  
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From $89 with Breakfast
Ranked #5 of 12 Hotels in Silver Spring
NJ
1 review
“Would not stay here again”
2 of 5 stars Reviewed April 12, 2010

Travelling with wife, son and wife and 4 grandchildren. Stayed 3 nights. Check in day-arrived 1:30. Reluctant to hold our luggage until 3. Offered to valet park our car for $12 a day at local garage (no on-site parking lot). For $6 a day you can park yourself at the Town Square garage a block away. And if you don't move the car, and leave on Sat. or Sun., the parking is free. Neither of the 2 rooms we booked were ready until 4:30, and there was only 1 person at the desk while the phone constantly rang. Several other families also waited for their rooms to be readied. Meanwhile the tiny drop off loop sorely inadaquate was overflowing. Neither room key/card worked on one of the 2 rooms we booked, and one of those had to be reset again after the second day. The room came with no extra toilet paper roll or shampoo conditioner. The queen size beds were ok if you like soft and boucy. The coffee maker in our room lacked a carafe. Breakfast consisted of boxed kids cereals and a couple of hot egg and sausage things. The single toaster took forever to toast a bagel. Next day, we never received clean towels. To top off the stay, on check out day housekeeping knocked twice within 5 minutes to see if we were out yet. I told the woman that check out was at 11 and we would be out by 10:30. She had to have that translated for her by another house keeper. Good points? 24 hour good coffee in the breakfast room, good TV and A/C. Pool was ok but small and the shower was adequate.

  • Stayed April 2010, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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315 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Carolina
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 11, 2010

-Stayed here 2 nights with husband while sightseeing in DC. We enjoyed the wonderful Hampton Inn comfy beds and bedding. The room was roomy, and the bathroom was fine. We enjoyed the breakfast and the convenience to the metro station. Cons: We did not find the front desk staff to be especially friendly or helpful, and valet parking is $12.00/ day. The base price per night was $189.00 + parking, taxes, etc. in April 2010. The price was in line with other hotels in the area that we checked on, and we would probably stay here again.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Wilmington, Delaware
Top Contributor
82 reviews 82 reviews
36 hotel reviews
Reviews in 48 cities Reviews in 48 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed March 26, 2010

Nice newer hotel within 2-3 blocks of the Metro (access into Washington DC).
King Room included work desk and small stool. Very clean bath - all tile and new. Included breakfast which was a bit busy as expected. The hotel shares with attached long term suites hotel from Hilton.
Easy walk to transportation. Would stay again. I

Stayed March 2010, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
156 reviews 156 reviews
76 hotel reviews
Reviews in 91 cities Reviews in 91 cities
361 helpful votes 361 helpful votes
4 of 5 stars Reviewed November 18, 2009

The Hampton Inn in Silver Spring is very much the new “gem” for both business and personal travel to the DC area. I travel to the area nearly monthly on business, and have tried the nearby Silver Spring Hilton, Crowne Plaza, both Courtyards, and others, and this Hampton Inn offers the best combination of new product, cleanliness, service, convenience, and location.

Among the pluses: walking distance to numerous restaurants and shopping, just 2-3 blocks away; a 10 minute walk to Metro’s Red Line, a new hotel in spotless condition, continental breakfast “plus” that includes breads, fruit, and hot items (scrambled eggs and sausage patties this morning), and somewhat convenient parking in the municipal lot next door. I say “somewhat” because the parking is free at metered spaces in the garage from 7:00 PM until 7:00 AM. To keep the parking police at bay, on the way to breakfast I headed to the garage and fed the meter with $1.50 in quarters to buy two more hours until my planned departure at 9:00. This is far cheaper than the paid parking at the Silver Spring Courtyard’s municipal lot, and far cheaper and more convenient than the $12 +tip mandatory valet parking at the dumpy Hilton across the street.

The room itself was as close to perfect as I’ve found lately. Very comfortable beds, fast cabled internet service, a plug convenient for using the iron and two convenient outlets on the desk for the computer and cell phone charger, a 32” flat screen TV with the network channels actually in high-def, and an easy to use clock radio. The bathroom was also nicely sized, with standard Hampton Inn amenities, and spotless.

Service was very good, and the gentleman working the front desk in the evening was extremely helpful and personable.

The negatives: no free parking on-site (but again, the adjacent garage is easy to use); no newspapers available other than USA Today (where are the Wall Street Journal and Washington Post?), and while it wasn’t a big problem, for some reason it took 5+ minutes of running the shower to get hot water. Must be due to the building being a renovated older office building.

And for rate -- I paid the same at the Hampton Inn ($159) as I would have at the poor-condition Hilton across the street, and got much more in terms of cleanliness, breakfast, and not having to pay for valet parking. The hotel is about $80 less than the nearby Marriott Courtyard, and about the same price as the very dated Crowne Plaza. Yes, it's expensive to stay in the Silver Spring area.

Bottom line: I recommend this hotel completely.

  • Stayed November 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philly
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2009

Beware this place allows pets. Checked into what appeared to be a very quiet and private room. Then I hear a dog barking through the connecting door. The staff was helpful and gave me a couple of keys to check out other rooms. This HI is nice and new. I always thought the downtown area was kind of drab. Little did I know, one or two blocks over is a whole street of movie theaters, food joints etc.

  • Stayed November 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Staten Island NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2009

We stayed at the Hampton Inn in Silver Spring for 3 nights while we were viisiting our daughter, a graduate student at the Univ. of Maryland in College Park. The staff was very helpful and Lorrie at the front desk was amazing. She was so pleasant and enthusiastic and even remembered my name every time we saw each other. She went out of her way to assist us and made our stay very enjoyable. The room was clean, the pool & whirlpool was very nice too. The breakfast was a simple continental breakfast, but adequate and coffee & tea was available 24/7. One of the best features was the location, one block from downtown Silver Spring and close to the Metro. we were so satisfied that we have booked another stay in August.

  • Stayed May 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, Colorado
1 review
4 of 5 stars Reviewed July 16, 2009

We were very pleased with the overall feel and experience at the Hampton Inn. Staying close to the sites was way out of our budget but this hotel was very convenient to the Metro, only a 28 minute ride to the Smithsonian. Rooms felt very fresh and clean and we found the service staff very visible and helpful (totally opposite some posts here). The breakfast included a couple of hot options and was quite satisfactory. Easy walk to lots of restaurants and movie theater. Glad we stayed here!

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Silver Spring

Address: 8728-A Colesville Road, Silver Spring, MD 20910
Phone Number:
Location: United States > Maryland > Silver Spring
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Silver Spring
#4 Family Hotel in Silver Spring
#5 Business Hotel in Silver Spring
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Silver Spring 2.5*
Number of rooms: 149
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Also Known As:
Hampton Inn Silver Spring Hotel Silver Spring

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