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“Pleasant stay” 5 of 5 stars
Review of Hampton Inn Silver Spring

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Hampton Inn Silver Spring
2.5 of 5 Hotel   |   8728-A Colesville Road, Silver Spring, MD 20910   |  
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Rates from $99
Ranked #6 of 12 hotels in Silver Spring
West Virginia
Top Contributor
57 reviews 57 reviews
50 hotel reviews
Reviews in 42 cities Reviews in 42 cities
29 helpful votes 29 helpful votes
“Pleasant stay”
5 of 5 stars Reviewed February 13, 2013

Stayed on a recent Friday night to attend a concert at the Fillmore (which is only one block away). I got a great rate ($89). We didn’t use the valet parking, instead we parked just a block behind the hotel in the garage at the corner of Fenton and Cameron. For my stay everything was just as I expect a Hampton Inn to be. Check-in was a breeze, the room was clean, comfortable beds and the breakfast was the standard Hampton offerings. I will happily stay again to attend a concert at the Fillmore.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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267 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
Charlottesville, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 1, 2013

Super nice staff. Life guard was super nice to watch 14 boys. Wonderful lobby to hang out in as a team. The hotel was clean. The breakfast was good. Great hotel for a traveling sports team. Nice hotel for a family for the price. Parking was a little ways away but they offer valet.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2013

I frequently stay here when I'm in town for business trips (every couple months). It's often the best value of the area hotels. The rooms are well maintained, staff is pleasant, and breakfast is included. The location is great - walk to metro, fabulous restaurants, and theatres.

I have and will continue to recommend this hotel to friends and family visiting the DC area.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando Florida
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 15, 2013

I just stayed at the the Hampton Inn Silver Springs, and used it for my "car-less vacation." We flew in to Reagan National Airport, and after about a 30 minute metro ride, we were at the Silver Springs station. After a 10 minute walk, we were at the hotel, and checked-in.

The staff was unbelievably friendly, the rooms were spotless, service was prompt, and the hotel felt incredibly safe.

The hotel is surrounded by lots of great local restaurants, and chain restaurants. (For some great Ethiopian Food try Abod just down the street).

I know that when I am back in DC I will stay here.

Room Tip: Higher floors have better views.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regional D, Manager at Hampton Inn Silver Spring, responded to this review, March 5, 2013
Hello WDWZEUS!
Thank you so much for taking the time to write us a review! We are so happy that you had an enjoyable “car-less vacation" and that our staff exceeded your expectations. Hopefully we will see you again soon!
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Huntersville, North Carolina
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 8, 2013

I was here on business, seems to be a very good location, valet parking which is a bit frustrating ( i believe that should be on the booking screen so you can add it to your total expense)
this is an interesting hotel as it is homewood suites on one side and HI on the other--
nice breakfast, nice rooms

Stayed January 2013, traveled on business
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hamptonssgm, Manager at Hampton Inn Silver Spring, responded to this review, January 10, 2013
Thanks for your kind comments about your recent stay at our hotel. We apologize for any confusion regarding parking and wehope to see you return again soon. Safe travels.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 2, 2013 via mobile

This hotel only offer valet parking for $15 plus tips. Be prepared to wait at least 20 minutes each time you need your vehicle. Hotel location is in a tight spot and barely visible from the street on Colesville Road. No problems with the front desk staff as they are friendly and approachable. There are no refrigerators or microwave ovens in the rooms. The ice holder and portable coffee maker is kept in the bathroom...very unsanitary. The WiFi internet connectivity is extremely slow. Be aware of the lazy housekeeping staff. On day #2 of my stay, my room was half cleaned plus no wash cloths or towels were left. Called the front desk and 10 minutes later, wash cloths and towels were delivered. On day #3 I left my room at 8:30am and returned at 3pm to find my room completely un-made. I did not leave a "do not disturb" sign on my door. I called the front desk and expressed my concerns. After a heartfelt apology, I was told that housekeeping would be right up. After 40-minutes I called the front desk again and they were shocked housekeeping did not show up so they contacted them again and they finally showed up. The cleaning lady showed up angry as evidenced by her body language....she cleaned the bathroom extremely well, however, she did not wipe off the night stands and when she changed the bed linen I noticed later that night one of the pillow cases were dirty!!!

Excellent job with the free continental breakfast.

I would highly recommend selecting another hotel in the area. They have plenty to choose from. Don't be a disappointed out of town guest precipitated by the poor quality experienced from this hotel, Hampton Inn Silver Spring, Maryland.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonssgm, Manager at Hampton Inn Silver Spring, responded to this review, January 4, 2013
I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff and we will make the necessary adjustments for our guest. The next time you are in the area we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.
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Manchester, New Hampshire
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 13, 2012

This is a city location. There is only valet parking, which means you need to have them bring your car around everytime you go out (and don't forget to tip them!). It is a strange entrance off the street, and, I had to walk in to make sure it was where we made our reservations.
There were a few problems. There was no coffee maker and no light bulb in the foyer to the room. The biggest problem, however, was the pool. I swim 4 x's a week, and, I was ready for a swim Wednesday morning, the day before Thanksgiving. I was informed the pool is only open 4-10 p.m. due to Maryland's state regulations requiring a lifeguard. So...you can't hire two lifeguards???? Then, when I saw the pool, it was only 3.5 feet deep (and I am 6 feet, 2 inches) and the honorable lifeguard was playing with his smartphone the entire time I splashed around in the pool. So, if you are a swimmer, there is a club down the same street and the hotel above it has complementary entrance to the pool (which is a lap pool, nice long but narrow lanes).
It is not the most ideal location or arrangement. But, it is cheap. And, you do pay for what you get. The front desk were cool and aloof, with no empathy for my room details missing. What saved the day was the housekeeping manager who came to apologize. She was classy! The morning breakfast was both complementary and satisfying.
Good luck if you choose to go there. There are pluses and minuses. As I write this review, my wife's son, who lives in Silver Spring, is holding his annual business meeting in this facility. I told him of the drawbacks, but, the low cost will save him a few dollars, so he went for it regardless of my experience. I would like to give three stars because all of my other Hampton Inn experiences have been fantastic; this is clearly an anomaly.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonssgm, Manager at Hampton Inn Silver Spring, responded to this review, December 14, 2012
We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure all of our guests have a great stay. We apologize for the housekeeping and pool issues you experienced withus. We will be sure to address both situations. Thank you for your feedback and we hope you will come back and stay with us again.
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Additional Information about Hampton Inn Silver Spring

Address: 8728-A Colesville Road, Silver Spring, MD 20910
Phone Number:
Location: United States > Maryland > Silver Spring
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 hotels in Silver Spring
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Silver Spring 2.5*
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Also Known As:
Hampton Inn Silver Spring Hotel Silver Spring

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