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Hampton Inn Silver Spring: Traveler Reviews

2.5 of 5
8728-A Colesville Road, Silver Spring, MD 20910
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Hampton Inn Silver Spring
Ranked #7 of 12 hotels in Silver Spring
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107 reviews from our community

Traveler rating
    23
    36
    28
    12
    8
See reviews for
Families
42
 
Couples
11
 
Solo
8
 
Business
31
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Charlottesville, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Super friendly and helpful staff.”
5 of 5 stars Reviewed February 1, 2013

Super nice staff. Life guard was super nice to watch 14 boys. Wonderful lobby to hang out in as a team. The hotel was clean. The breakfast was good. Great hotel for a traveling sports team. Nice hotel for a family for the price. Parking was a little ways away but they offer valet.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask rcplantz about Hampton Inn Silver Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
“My consistent choice for hotel in Silver Spring”
4 of 5 stars Reviewed January 24, 2013

I frequently stay here when I'm in town for business trips (every couple months). It's often the best value of the area hotels. The rooms are well maintained, staff is pleasant, and breakfast is included. The location is great - walk to metro, fabulous restaurants, and theatres.

I have and will continue to recommend this hotel to friends and family visiting the DC area.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Dee P about Hampton Inn Silver Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando Florida
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
33 helpful votes 33 helpful votes
“A great location for a DC vacation”
5 of 5 stars Reviewed January 15, 2013

I just stayed at the the Hampton Inn Silver Springs, and used it for my "car-less vacation." We flew in to Reagan National Airport, and after about a 30 minute metro ride, we were at the Silver Springs station. After a 10 minute walk, we were at the hotel, and checked-in.

The staff was unbelievably friendly, the rooms were spotless, service was prompt, and the hotel felt incredibly safe.

The hotel is surrounded by lots of great local restaurants, and chain restaurants. (For some great Ethiopian Food try Abod just down the street).

I know that when I am back in DC I will stay here.

Room Tip: Higher floors have better views.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WDWZEUS about Hampton Inn Silver Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regional D, Manager at Hampton Inn Silver Spring, responded to this review
March 5, 2013
Hello WDWZEUS!
Thank you so much for taking the time to write us a review! We are so happy that you had an enjoyable “car-less vacation" and that our staff exceeded your expectations. Hopefully we will see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntersville, North Carolina
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
“nice hotel”
3 of 5 stars Reviewed January 8, 2013

I was here on business, seems to be a very good location, valet parking which is a bit frustrating ( i believe that should be on the booking screen so you can add it to your total expense)
this is an interesting hotel as it is homewood suites on one side and HI on the other--
nice breakfast, nice rooms

Stayed January 2013, traveled on business
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Ask Nance M about Hampton Inn Silver Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonssgm, Manager at Hampton Inn Silver Spring, responded to this review
January 10, 2013
Thanks for your kind comments about your recent stay at our hotel. We apologize for any confusion regarding parking and wehope to see you return again soon. Safe travels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Go elsewhere”
2 of 5 stars Reviewed January 2, 2013 via mobile

This hotel only offer valet parking for $15 plus tips. Be prepared to wait at least 20 minutes each time you need your vehicle. Hotel location is in a tight spot and barely visible from the street on Colesville Road. No problems with the front desk staff as they are friendly and approachable. There are no refrigerators or microwave ovens in the rooms. The ice holder and portable coffee maker is kept in the bathroom...very unsanitary. The WiFi internet connectivity is extremely slow. Be aware of the lazy housekeeping staff. On day #2 of my stay, my room was half cleaned plus no wash cloths or towels were left. Called the front desk and 10 minutes later, wash cloths and towels were delivered. On day #3 I left my room at 8:30am and returned at 3pm to find my room completely un-made. I did not leave a "do not disturb" sign on my door. I called the front desk and expressed my concerns. After a heartfelt apology, I was told that housekeeping would be right up. After 40-minutes I called the front desk again and they were shocked housekeeping did not show up so they contacted them again and they finally showed up. The cleaning lady showed up angry as evidenced by her body language....she cleaned the bathroom extremely well, however, she did not wipe off the night stands and when she changed the bed linen I noticed later that night one of the pillow cases were dirty!!!

Excellent job with the free continental breakfast.

I would highly recommend selecting another hotel in the area. They have plenty to choose from. Don't be a disappointed out of town guest precipitated by the poor quality experienced from this hotel, Hampton Inn Silver Spring, Maryland.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Quasm215 about Hampton Inn Silver Spring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonssgm, Manager at Hampton Inn Silver Spring, responded to this review
January 4, 2013
I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff and we will make the necessary adjustments for our guest. The next time you are in the area we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.
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Additional Information about Hampton Inn Silver Spring

Also Known As:
Hampton Inn Silver Spring Hotel Silver Spring
Hampton Inn Silver Spring Hotel
Address: 8728-A Colesville Road, Silver Spring, MD 20910
Phone Number:
Region: United States > Maryland > Silver Spring
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Silver Spring
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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