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“Perfect retreat after all-day sightseeing” 5 of 5 stars
Review of Hampton Inn Silver Spring

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Hampton Inn Silver Spring
2.5 of 5 Hotel   |   8728-A Colesville Road, Silver Spring, MD 20910   |  
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From $89 with Breakfast
Ranked #5 of 12 Hotels in Silver Spring
Toledo, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Perfect retreat after all-day sightseeing”
5 of 5 stars Reviewed June 21, 2012

We stayed Friday and Saturday night. Location was chosen because of relatives living close by. The staff at the door was very friendly without being pushy. You have the choice of valet parking or handling it yourself a block away. The beds were perfect and the shower was absolutely awesome. My wife has severe back pain and she loved the comfort of the bed. There are 4 elevators and we never had to wait long. Morning breakfast was very well stocked on both days. Everything met our needs and made us enjoy our decision to stay here.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn Silver Spring, responded to this review, June 25, 2012
Thank you TTinToledo for taking the time to let us know about your stay at the Hampton Inn Silver Spring hotel. We are pleased to hear of you staying with us and appreciate the positive feedback. We’ll be sure to share your comments with our staff. If travel has you searching for downtown Silver Spring hotels, we hope to have the opportunity to welcome you again.
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315 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Leuven, Belgium
Top Contributor
52 reviews 52 reviews
34 hotel reviews
Reviews in 39 cities Reviews in 39 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 21, 2012

What's to be said, just your typical chain hotel. Rooms are big enough, room was clean, breakfast is your typical boring standardized buffet style thing. Only thing that bugged me is the fact my room was cleaned every day between 4 and 6 pm, it would have been nicer if they could manage to do that sooner.
In comparison with neighbouring hotels though, it has a good value or money (paid about 80$ a day)

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hampton Inn Silver Spring, responded to this review, June 25, 2012
Thank you Frankandsofie for your recent stay at the Hampton Inn Silver Spring hotel. We appreciate your feedback regarding the hotel. Should you find yourself searching for Silver Spring hotels again, please consider staying with us again in the future to enjoy savings with free breakfast daily and free Wi-Fi. If you’ll let housekeeping know your preferred time for room refresh, they will certainly do their best to accommodate your preferences. Thanks again for staying with us and know we look forward to seeing you again in Silver Spring, MD.
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Chicago and Rome
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed June 8, 2012

This hotel is a 1/4 mile walk to the Metro and an easy, inexpensive ride to all D.C. attractions. However, during our 4 night stay, the room was not cleaned one day when we returned at 4 pm. We called for clean towels. The desk clerk did not apologize and it took way too long to receive the clean towels. The hallway carpets are dirty and dingy. The indoor pool is small, but adequate. The lifeguard on duty spent the entire two hours we were there texting and otherwise ignoring the swimmers. The free breakfast is -- well -- you get what you pay for. No good reading light beside the beds. I would not return to this hotel at any price despite the free wifi that actually works on the first try.

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonssgm, General Manager at Hampton Inn Silver Spring, responded to this review, June 13, 2012
Thank you Carolstig for your recent stay. We certainly apologize your stay did not meet your expectations. Your feedback is noted and has been shared with each team so corrective action can be taken. Again, thank you for your time in providing feedback and should travel bring you back to the area, we hope to have the opportunity for you to stay with us again.
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Kronach, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2012

We stayed here over memorial day weekend because of it's proximity to DC and it's convenient location near a Metro stop. Silver Spring is a great little city with plenty of stuff of its own to do (tons of great restaurants and shopping within walking distance). The other big plus is the quick 15 minute trip on the Metro right to downtown DC. We couldn't have been happier with the staff there. They were super friendly and helpful. The hotel was really busy that weekend and they had a shortage of standard rooms so they offered us a free upgrade to a suite which we eagerly accepted. Make sure you are a member of the HHonors program because we were told that is why they offered the upgrade to us instead of someone else. We will definitely stay here again when we go back for a DC excursion.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamptonssgm, General Manager at Hampton Inn Silver Spring, responded to this review, June 13, 2012
Thank you Dennisbibdrums for taking the time to review the Hampton Inn Silver Spring hotel. We are pleased to hear about your visit to the area. We appreciate your time in telling others about your experience and we have shared your comments with our hotel staff. We hear often from our guests about the convenience our location offers to the Metro – within minutes, you’re in the heart of downtown Washington, DC! Thank you for being a part of the Hilton HHonors program where you can earn HHonors Points for future hotel stays or redeem for various experiences. You can monitor our site for hotel specials and HHonors offers where your travel can be even more rewarding! Next time travel has you searching for Silver Spring hotels, we certainly hope to have the opportunity to welcome you to the Hampton Inn Silver Spring hotel again.
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Oklahoma!
Top Contributor
105 reviews 105 reviews
81 hotel reviews
Reviews in 62 cities Reviews in 62 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed May 19, 2012

This wasn't a bad stay, but I thought it would be better. The phone didn't work in my room, or in my colleague's room. My TV didn't work. When I called down to the front desk to tell them, I was told to pull the dresser out and reach in behind it to check the plug. Decor was nice, but I expected more from the Hampton.

  • Stayed May 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca K, Manager at Hampton Inn Silver Spring, responded to this review, May 21, 2012
Thank you for your recent stay and recent review of the Hampton Inn Silver Spring Hotel. We are delighted you had the opportunity to visit Silver Spring and stay at our hotel. We appreciate your candid review and will share your feedback with the managing team to ensure all electronics are fully functioning for future guests of the hotel. If you travel to the greater-Washington DC area again, we’d appreciate another opportunity to have you stay with our hotel. Thank you again for taking the time to provide feedback regarding your recent stay.
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Dansville, New York
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 12, 2012

We picked Hampton Inn Silver Spring for its price and its convenience to the Washington Metro. We used the valet parking, and the shuttle service, and found both to be prompt, and the valet personnel to be friendly and helpful, as were the front desk and lobby personnel. The complimentary breakfast was OK but mostly unremarkable, although it offered plenty of choices, nothing stale. The room was standard Hampton Inn, with comfortable beds and sufficient space to set up laptops, etc. The hot water in our room was slow in coming but plenty hot when it finally arrived after 3 or 4 minutes. We were not bothered by noise from outside the room or from the street. The location of this hotel is downtown, within easy walking distance of restaurants and the Metrorail station. Nevertheless we used the hotel shuttle to/from the Metro, calling a few minutes ahead while enroute to request pick-up at the Rite-Aid parking lot adjacent to the Silver Spring Metro station. While checking out, the hotel manager appeared and inquired about our experience -- the first time we've ever encountered that in a large hotel. We were able to tell him that his staff had been very friendly, patient, and helpful -- which, by the way, are attributes that we try to encourage by being friendly, patient and appreciative ourselves.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca K, Manager at Hampton Inn Silver Spring, responded to this review, May 14, 2012
Thank you Larry H for your recent stay at the Hampton Inn Silver Spring hotel. We appreciate your time in reviewing our hotel to help other travelers when deciding on Silver Spring hotels. We hear often from our guests about the convenience our location offers to downtown Silver Spring and with Washington DC quickly accessible via the Metro. We are happy to hear that you were able to take in all that the area has to offer. We are currently participating with the Hilton HHonors Double your HHonors promotion so if travel brings you back to the area by June 30th, be sure to enroll to maximize your HHonors rewards. We hope to have the opportunity to welcome you again to the downtown Silver Spring area – let us know if we can assist in any way.
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Baltimore, Maryland
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 28, 2012

I arrived after 10pm and was gone by 10am, so I don't have much to report. The room, despite its large size, did not block noise from the hallways. Like other reviewers have said, there were plenty of teenagers who have not yet learned appropriate hotel behavior. I did sleep through the night, mostly, but used my typical earplugs.

The room really was gigantic!

I found the front desk staff to be quite friendly and cheerful, as were the valet. It did take awhile to get my car, but I didn't call down in advance. I had no issues with my vehicle or the possessions I left behind.

I think I would stay here again, but I have no info on the breakfast, or the surrounding area. It is hard to find if you don't know what you're looking for!

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca K, Manager at Hampton Inn Silver Spring, responded to this review, May 8, 2012
Thank you for taking the time to submit a review regarding your stay with us here at the Hampton Inn - Silver Spring, MD. We are glad you found our rooms very spacious. It is excellent to hear you experienced great customer service from our various hotel employees. We hope you will be visiting us again soon!
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Additional Information about Hampton Inn Silver Spring

Address: 8728-A Colesville Road, Silver Spring, MD 20910
Phone Number:
Location: United States > Maryland > Silver Spring
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Silver Spring
#4 Family Hotel in Silver Spring
#5 Business Hotel in Silver Spring
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Silver Spring 2.5*
Number of rooms: 149
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Also Known As:
Hampton Inn Silver Spring Hotel Silver Spring

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