My wife and I had the misfortune of spending 2 nights at this facility. The motel itself is quite old. The updating that has been done must have been done quite a long time ago, as most traces of anything new are no longer visible. We had reserved our room in advance. At check-in (fast, with no problems), I requested a room on the second floor, as I do not like to hear people walking over me all night long. I was told that it was a one story facility. Upon entering our room, #143, it was obvious that the furniture was old, scarred, and in need of replacement. The bathroom was handicapped accessible, as there were hand rails on both sides of the toilet. There were big cracks in both the sink and the bathtub, and the bathroom counter was badly stained in several places.
Sleeping was not pleasant, as there was a constant dripping sound from one of the pipes overhead, a buzzing sound appeared for about 5 minutes ever 15 minutes, and, of course, the noise of apparently large people walking overhead in the supposedly nonexistant second floor added to the problem.
When we thought that we had experienced about the worst of this facility, a problem we had not anticipated occurred - our room was not serviced for the second night we were there. I don't mean that it was serviced badly. It was not serviced: the beds were not made, used towels on the floor were not removed, fresh bath towels were not put in, new toiletries were not provided. Housekeeping simply did not enter our room during our second day! When I told the person on the front desk about this, she apologized profusely and handed me two bath towels, two hand towels, and two wash cloths. She explained that she only had one of her three housekeepers working that day (one was on vacation and one called in sick). And that was that.
After a mediocre breakfast at the buffet the next morning, we gladly got in our car and drove off, leaving behind the sadest Comfort Inn we have ever experienced.
- Official Description (provided by the hotel):
- All guests receive full deluxe continental breakfast as well as having an Applebee's on site with complimentary delivery to guest rooms. Pets allowed, 2 per room. ... more less
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- Also Known As:
- Comfort Hotel Salisbury
- Comfort Inn Salisbury
- Salisbury Comfort Inn