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“Best Western, Salisbury, MD.” 5 of 5 stars
Review of BEST WESTERN Salisbury Plaza

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BEST WESTERN Salisbury Plaza
2.0 of 5 Hotel   |   1735 North Salisbury Blvd., Salisbury, MD 21801   |  
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Ranked #9 of 14 Hotels in Salisbury
West Palm Beach, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
“Best Western, Salisbury, MD.”
5 of 5 stars Reviewed November 18, 2013

I always find this hotel to be clean, comfortable, and friendly. When I arrive it is like being part of a family away from home. The staff is warm, welcoming, and accommodating to any needs I might have. The breakfast is well prepared and the area is kept clean. While in the area of Salisbury, Md.--this is my "home away from home". I highly recommend this hotel.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redgm, General Manager at BEST WESTERN Salisbury Plaza, responded to this review, November 19, 2013
Dear Susan,

We always think of you as family and hope that you will continue to visit us in the years to come. Hope you like the new renovations that we will have completed in the next few weeks. Hope you have a happy holiday and travel safe.

Wishing all the best and hope to see you soon.
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142 reviews from our community

Traveler rating
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    24
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See reviews for
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Danish first
  • English first
  • Any
English first
Baltimore, Maryland
Top Contributor
74 reviews 74 reviews
25 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 13, 2013

We stay at this hotel when we do the Seagull Century. They have been very accommodating. Rooms are clean. Staff is very friendly. If you are a single woman traveling alone, be mindful that this is not a "lobby" hotel, entrance to the rooms is directly from the parking lot.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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redgm, General Manager at BEST WESTERN Salisbury Plaza, responded to this review, November 19, 2013
Dear Guest,

We enjoyed having you stay with us. Please think of us the next time you travel for the holidays. If you need anything please contact me and I will do everything possible to make your stay a success.

Happy holidays and travel safe.
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Providence, Rhode Island
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 30, 2013

Overall, the price was good. Although the hotel had been renovated, there were a few areas that did not seem to be included. The bed could have used a new mattress, glad it was only a one night stay. Staff were friendly, even waiting to clean up breakfast so we could eat even though it was after the time.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redgm, General Manager at BEST WESTERN Salisbury Plaza, responded to this review, October 2, 2013
Dear Elaine,

Thank you for choosing the Best Western during your visit. We replaced all of our beds last year, but nothing is like your bed at home. Hope you come to see us again in the future. Travel safe and enjoy life.
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Salisbury, United States
1 review
5 of 5 stars Reviewed September 30, 2013

This hotel was very clean. The room was nicely decorated, and everything was in working conditions. The staff was very professional, and provided excellent service. I would definitely reccommend this hotel to anyone.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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redgm, General Manager at BEST WESTERN Salisbury Plaza, responded to this review, October 2, 2013
Dear Adrienne,

We enjoyed your visit and hope to see you again soon. Thank you for staying with us!! Wanted to let everyone know that we are starting our renovations and hope everyone loves the changes.

Have a great day and travel safe.
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Salisbury, Maryland
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 28, 2013

Had to stay here for a week for a business trip. The room was not so good. The smell of a typical low end motel was there in the room. The access to breakfast is through the main door and not through any lobby which kind of feels a little odd to me. Pricier compared to other quality hotels around for the kind of rooms they have

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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redgm, General Manager at BEST WESTERN Salisbury Plaza, responded to this review, October 2, 2013
Dear Yatin,

We wanted to let you know that the hotel is planning a renovation of the lobby within the next few months, we won't be able to change the layout due to structural issues but the new design will make the breakfast/lobby area flow better. Stop in when you get a chance to see what's new!!

Have a great day and travel safe.
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Travelers are raving about these Salisbury hotels

texas, United States
1 review
2 of 5 stars Reviewed August 25, 2013

Overall, value for price charged very poor. Room on first floor very small and noisy. Beds were supposed to be queen but were more like double. Room had ingrained grime and fixtures were also old. Keeps saying 200 characters minimum so am adding this to reach the minimum. What more can you say when you are dissatisfied? Will never return to this motel again, would rather sleep in vehicle.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redgm, General Manager at BEST WESTERN Salisbury Plaza, responded to this review, August 27, 2013
Dear Roger B,

We regret that we did not meet your expectations. We do not have queen beds at our property, only Full size and King size. All of our rooms are the same size and this is beyond our control, but during our upcoming renovation we are changing out over sized items to allow for more floor space. Hope that you will stop by again to check out the new changes.

Have a great day and travel safe!!
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Londonderry, New Hampshire
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 18, 2013

The front desk staff was very rude. I had been given a late check out, at 11:45 the hotel mgr. was at my door. She told me an extra day would be charged if I didn't leave.... Then I was told after I checked out that I could not use the hotel computer because it was only for registered guests. This is not a AAA rated hotel and I know why...I will NEVER stay in a best western again. ! !

Room Tip: Don't stay here...
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  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redgm, General Manager at BEST WESTERN Salisbury Plaza, responded to this review, August 22, 2013
Dear Bob V,

We are grateful for your suggestion but the standard policy of this hotel as well as most others is that when you check out at 11:45am (late check out - regular check out 11am) that you don't return to the room and refuse to leave it until almost 1pm. We regret that we have to have our rooms back in a timely fashion so that we may service it for the next guest. Travel safe!
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Additional Information about BEST WESTERN Salisbury Plaza

Address: 1735 North Salisbury Blvd., Salisbury, MD 21801
Phone Number:
Location: United States > Maryland > Salisbury
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 Hotels in Salisbury
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Salisbury Plaza 2*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Salisbury Plaza Hotel Salisbury
Salisbury Best Western

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