When travelling, we often stay at Courtyards. During our emergency vist to Salisbury, MD (family funeral), we spent 3 nights here. I require a handicap accessible room and this was provided. However there were issues with the bathroom. Entry to the shower was OK, but the valving in the shower to control temperature and distribution (fixed shower head and hand-held shower head) was problematic. I had a lot of trouble was this. On the second night, I had my wife shower first to get it regulated and then left it running so that I could enter the shower and not have to make adjustments. The bathroom sink was not partcularly wheelchair accessible and there was very llittle surface area around the sink to place toiletries, etc. We were told that this was the only handicap accessible room at this location. Don't bother with the breakfast at this location. A full breakfast is available but it is totally self service. The "hot" foods were lukewarm and tasted llike they had been in the serving containers for some time even though it was 7:30 am. It was quite expensive at $10 each. The next 2 mornings we ate breakfast at a nearby IHOP (5 minutes by car) and got a very good full service meal at a much more reasonable cost. My rating for this Courtyard is actually somewhat lower than the average indicated based on my experiences at outhe Courtyards.
If you have physical handicaps, you may want to check elsewhere. Unfortunately, you often don't...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 15, 2013
Thank you for taking the time to give us feedback on our hotel. I do apologize for the inconviences that were caused during your stay. I will have my maitenance staff look into the shower heads in our hanicap rooms. I will also give my restaurant the feedback on your experience. I hope that the next time you are in the Salisbury area you would give us another shot at making your stay more memorable. We look forward to serving you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.