We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Customer service not included” 1 of 5 stars
Review of Harbourtowne Golf Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Harbourtowne Golf Resort to your Saves list
Harbourtowne Golf Resort
3.0 of 5 Hotel   |   9784 Martingham Circle, PO Box 126, St. Michaels, MD 21663   |  
Hotel amenities
Ranked #3 of 4 Hotels in St. Michaels
GreenLeadersSilver level
Towson, Maryland
1 review
2 helpful votes 2 helpful votes
“Customer service not included”
1 of 5 stars Reviewed August 17, 2009

While a resort cannot be responsible for the behavior of people staying on the property, they should be able to handle situations when the arise, which clearly isn't the case at this particular resort. We experienced rowdy, loud people in the room above us. There was only one staff member at the front desk who was unable to handle the situation so the loud, disruptive behavior continued through the early morning hours. After speaking with a manager the next morning, we were lucky to get an apology. It's not exactly the experience we expected at a golf resort.

  • Stayed August 2009
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T21663, Manager at Harbourtowne Golf Resort, responded to this review, November 26, 2009
The situation was taken care of immediately following the phone call the front desk associate received that evening. The guests in question were spoken to and asked to quiet down. They complied with the associate and several checks throughout the evening was performed by the front desk associate. There were no other noise complaints from that room for the rest of the evening.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

186 reviews from our community

Traveler rating
    48
    59
    37
    23
    19
See reviews for
32
61
6
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • Any
English first
Tallahassee
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 6, 2009

I stayed at this hotel on business with twenty-seven colleagues as part of a retreat. What caused me the greatest concern were the ants and flies in my room and in the restaurant. The flies were relentless and did not make for an appetizing meal. I had them to spray for the ants in my room and this helped to control them. Even the trainer was swatting flies in the meeting room. The venue is quite scenic given that it is right on the bay. My room was nicely decorated but the carpeting was old and not what I expected given the rates. I had a private patio with chairs and a table and enjoyed hearing the sound of the water on the rocks. The food was decent but plentiful. The service was fine. I had never seen so many insects at a hotel in my ten years of business travel. We all agreed that we would never return. It is no wonder that besides one or two families, there seemed to be no other guests.

  • Stayed August 2009, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2009

The food is very good, the rooms are nice, the view is unbeatable. The staff is very friendly and helpful. I love the new addition of the shuttle boat to town. Very peaceful and relaxing, great location to recharge.

  • Stayed July 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 26, 2009

We stayed here for one night and were lucky to have a room out on the point. We had a great view of the water and a patio with chairs. Our room, however was dingy and had a damp smell. It was like a motel room...however, we paid $200/night. We also stayed one night at the Harour Inn near the town of St. Michaels and in comparision, I'd rather stay at Harbourtowne. We paid the same amount at Harbourtowne for the same quality of room but didn't have the lovely water view. If you are set on St Michaels and can't afford to stay at the Inn at Perry Cabin, this wouldn't be such a bad place.

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edgewater, Maryland
Top Contributor
80 reviews 80 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed June 6, 2009

Booked an overnight non-profit board retreat here for a group of 20 women. I did visit the property before booking and was amazed by the beautiful setting - it happened to be a gorgeous day and I was hooked the moment I got out of the car without even seeing inside!

The waterviews are beyond compare as the resort sits on a point of land surrounded by water. I have stayed at the Inn at Perry Cabin just 2 minutes down the road and their setting simply cannot compete. This is not a 5 star resort, but all of the attendees were very pleased with the resort and their accomodations which have all recently been renovated. The bed was comfortable. The grounds are immaculate. The staff was very helpful and pleasant.

The meals (dinner, b'fast and lunch) were all good & plentiful - not spectacular, but we weren't going for the food. We wanted a relaxed setting which was perfect for our board retreat. The meeting room was great (aside from a small ant issue which they quickly resolved) and the snacks provided were very good. I would recommend this resort to anyone looking for a reasonably priced resort.

  • Stayed May 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roxietravels
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 27, 2009

I booked my association's annual meeting at this hotel. I was not able to come for a site visit prior to the meeting. What a huge mistake this was! While the property may be on a golf course and be located in a lovely historic town, the hotel is little more than a Motel 6.
My boss was not happy, the Board not impressed and I was left being very embarrassed. The paskages are misleading.

Stayed April 2009, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2009

I recently had the privilege to stay at the Harbourtowne Golf Resort during a business trip. I have to say that my group had immediately asked upon our departure that we continue to come to your location for future events.
The entire transaction between your company and ours was handled by your sales manager Valarie Haddaway, who was fantastic. Upon my arrival to your facility I was immediately greeted by Valarie who provided me with all of the information and event locations. Valarie made sure that my group was pampered to a point that they are not use to.
I have to say that Valarie has been a pleasure to work with and I will most assuredly recommend your location and Valarie.
Thank you again for the great stay and your tremendous coordinator Valarie Haddaway.

  • Stayed March 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Harbourtowne Golf Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harbourtowne Golf Resort

Address: 9784 Martingham Circle, PO Box 126, St. Michaels, MD 21663
Location: United States > Maryland > St. Michaels
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #3 of 4 Hotels in St. Michaels
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Harbourtowne Golf Resort 3*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Priceline, Expedia, Cheap Tickets, Travelocity, Odigeo and Tingo so you can book your Harbourtowne Golf Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harbourtowne Golf Hotel St. Michaels
Harbourtowne Hotel Saint Michaels

Owners: What's your side of the story?

If you own or manage Harbourtowne Golf Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.