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“very happy” 5 of 5 stars
Review of BEST WESTERN St. Michaels Motor Inn

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BEST WESTERN St. Michaels Motor Inn
3.0 of 5 Hotel   |   1228 South Talbot Street, St. Michaels, MD 21663-2636   |  
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Ranked #4 of 4 hotels in St. Michaels
Philadelphia, Pennsylvania, United States
1 review
“very happy”
5 of 5 stars Reviewed yesterday NEW

The staff was very friendly and helpful . Coffee in room and coffee in lobby was good The rooms were very comfortable and clean. Definitely would recommend a stay here! Reasonably priced option in the heart of St. Michaels Maryland.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 people have reviewed this hotel

Traveler rating
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See reviews for
51
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Pasadena, Maryland
Senior Contributor
29 reviews 29 reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here because they were the only hotel in St. Michaels that allowed larger dogs. We usually find Best Westerns clean but out dated. Clean is our biggest priority and since we rarely use any hotel amenities we were fine with staying here. BUT - they told me when I made the reservations that they had "a guy" who could pick us up at the marina when we arrived and take us to the hotel. When we arrived we called him and he said he doesn't work on weekdays. We were told there are no taxis, no car rentals, no golf cart rentals. I called the front desk and Tony said he would have one of the employees that was coming to work in 5 minutes call us and see if we could work something out with out. We never got a call and when we called back the employee he was talking about was running the front desk and Tony was gone. We had to walk a mile and half in 92 degree heat and horrible humidity with 2 duffles each plus our dogs. It was awful and we are in good shape. There was no apology from anyone and when we got to the room we discovered there are cabs and car rentals 15 miles away in Easton. Thanks for nothing BW! My rating is based on the room condition but we won't stay here again.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I believe that we have stayed at this hotel a total of six times from 2003 to present. Since 2003, we have seen what was a property in overall satisfactory (but not great) condition decline from being an acceptable value to being an overpriced, disorganized, deteriorating property. We requested the same room we had had the previous year, well in advance, near the back pool last year. We weren't informed that it wasn't available, and upon arrival we were assigned a room in the corner of the front exterior corridor that opened out to a brick wall. Our room lacked a table and any chairs. The front pool, near our room, was not in service. Now I read that rates have increased and the rear pool is out of service for the season. We used to love this place, but doubt we will return again soon. Hence, we have made other arrangements for our upcoming visit to St. Michaels this year.

Room Tip: Ask for a first floor room in the back, because it will be close to the nicer rear pool when it is o...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony C, General Manager at BEST WESTERN St. Michaels Motor Inn, responded to this review, 4 days ago
Please note that this review while being re-posted today it is from September of 2013. We are now under the direction of new Inn Keepers as of August 6th and this review simply does not apply.
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

It was the motel that was available. The water has a weird iron/blood smell. Housekeeping never came by. The staff allowed other guests to launch fireworks in the parking lot without any meaningful intervention. When we complained, we were told "that technically isn't our problem." We've since followed up on out complaint, and the management simply asked us to come back and hopefully have a better stay next time. Totally unsatisfied.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony C, Manager at BEST WESTERN St. Michaels Motor Inn, responded to this review, 4 days ago
We appreciate your review. We are now under the management of new Inn Keepers and I am personally training our staff to ensure that events like this cannot happen or that they will be properly addressed once they occur.

We must ensure that every guest has a great experience and ensuring a good nights rest is paramount to us.
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York, Pennsylvania, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a very reasonably priced option for staying in the heart of St. Michaels Maryland. It was very cute on the outside. The rooms were very comfortable and clean. Definitely would recommend a stay here!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The only thing about this motel that needs help is that it does need some updating....but not so much that it takes away from the city's charm..... the staff was informative and friendly. The rooms were clean...i Loved the comfortable bed(i have horrible back problems and find it hard to sleep anywhere,i actually got the best rest ive had in a long while)Coffee in my room and in the lobby all day and that was a nice unexpected perk. I liked that breakfast was smidge above standard and different everyday. I'm looking forward to returning with friends and family.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, Cheshire, UK
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

I am not a fan of this type of hotel, but was pleasantly surprised when we stayed there on a visit to St Michaels recently. the room was very clean, it was airy and had air conditioning. the bathroom was big enough and the towels(most important) were of a good quality.

the bed was comfortable and I slept well.

Breakfast was OK, but then I only have cereal, orange juice and coffee.

It would stay the again if in the area.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony C, General Manager at BEST WESTERN St. Michaels Motor Inn, responded to this review, 5 days ago
Thank you so much for the review of our hotel. I think you missed out on our delicious breakfast which always includes fresh cooked eggs and a side of meat. .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN St. Michaels Motor Inn

Address: 1228 South Talbot Street, St. Michaels, MD 21663-2636
Phone Number:
Location: United States > Maryland > St. Michaels
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in St. Michaels
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN St. Michaels Motor Inn 3*
Official Description (provided by the hotel):
This charming St. Michaels, Maryland hotel provides guests with convenient access to historic St. Michaels filled with quaint shops, outstanding restaurants and a variety of activities to ensure a memorable visit.Each of the 93 comfortable and well-appointed guest rooms feature cable television with HBO® and wireless high-speed Internet access. The hotel offers a complimentary full breakfast each morning for our guest's convenience. Other hotel amenities include two outdoor swimming pools, a 24-hour front desk, some business services and meeting space accommodating up to 40 guests. Guests will enjoy spending a few days in St. Michaels to stroll the historic streets, visit the shops, explore the Chesapeake Bay Maritime Museum and tour the St. Michaels Winery. The Best Western in St. Michaels is a short distance from a variety of outdoor activities including cycling, golf, kayaking, fishing and guided hunting.The Best Western in St. Michaels is also ideally located for visiting the areas other major attractions. Our guests can load their car or bicycle on the Oxford Bellevue Ferry, located six miles from the hotel, which will take them on a short cruise to explore Oxford, Maryland. Tilghman Island is located just twelve miles from our hotel and accessible by draw bridge. Tilghman Island offers many great restaurants and access to some of the best charter fishing on the Chesapeake Bay. The friendly staff at the Best Western in St. Michaels. is ready to ensure a relaxing and memorable stay for every guest. ... more   less 
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Also Known As:
Best Western St. Michaels Motor Hotel St. Michaels
Best Western St Michaels Md
St Michaels Best Western
Best Western Saint Michaels
Saint Michaels Best Western

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