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“Good people, no surprises” 4 of 5 stars
Review of BEST WESTERN St. Michaels Motor Inn

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BEST WESTERN St. Michaels Motor Inn
3.0 of 5 Hotel   |   1228 South Talbot Street, St. Michaels, MD 21663-2636   |  
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Ranked #4 of 4 Hotels in St. Michaels
Louisville, United States
1 review
“Good people, no surprises”
4 of 5 stars Reviewed October 28, 2013

Travis was very helpful in his knowledge of the area and his willingness to share his thoughts. Everyone was pleasant and professional. At the price paid, I didn't expect a gourmet breakfast; so I was not disappointed. I was able to get a nutritious and tasty meal.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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204 reviews from our community

Traveler rating
    28
    64
    47
    36
    29
See reviews for
56
92
4
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Centreville, MD, United States
1 review
4 of 5 stars Reviewed October 26, 2013

Very good accommodations and value. Good breakfast, Clean. The location is very near the wonderful town of St. Michaels. Went here with a cycling senior group of about 18 - all were pleased. It's the best accommodation in the area. Can easily bicycle into St. Michaels from the motel.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 20, 2013 via mobile

This is the only hotel chain in St Michaels. We arrived later in the evening, very tired from traveling. The room was in the back of the hotel and was very old and worn down. The bath linens are practically transparent from wear. Just about everything was broken. The phone from our room was broken so I guess when I called the front desk and they kept saying hello, they couldn't tell what room was calling because when I walked back up to the front desk (pouring rain!) he said yes, he could not hear me. (No help offering to repair?). The vending machines were broken and so the front desk told me to use the one on the other side of the hotel. The printer in the lobby was broken (needed to print boarding passes) so he told me to go to the local library. The water from the shower continued to go from hot to cold. The response from mgmt was that it happens. For what they charge, they need to find some maintenance people! We didn't bother with the breakfast. Next time, we will just pay the $295 a night for the B&Bs and get some service.

  • Stayed October 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 13, 2013

Hotel is not in town. The room smelled like it was clean but there was dust everywhere. The bathroom walls were dirty. The hotel needs an upgrade and a poor example for Best Western. Stay at a B&B downtown instead.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Michaels, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 4, 2013

Wonderful little hotel. Travis at the front desk did a marvelous job of handling a number of hotel guests attending a local wedding at the Oaks. Super composure and handled a number of challenging issues with grace and ease. Hotel is clean and quaint, and the service staff is excellent and hard working.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pasadena, United States
1 review
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 3, 2013

well, where should I start? on check in, there was a dog in the lobby that incessantly began humping my leg while i was attempting to check-in. The hotel lobby smelled like a kennel. We then went to our room which was room 206. it was on the back side of the hotel and the room was dirty and smelled of smoke. The shower automatically switched between scalding hot water and ice cold water. The hair dryer sounded like someone was attempting to run a live cat through a meat grinder . the toilet paper dispenser when you attempted to pull on the tissue, sounded like a thousand fingernails on a chalkboard - perhaps to discourage use? at random intervals throughout the night, there was a constant thump-thump-thump, it sounded like someone was banging on a door somewhere. The breakfast was atrocious, At the bottom of the sausage bin, I deliberately cut a section out of a piece of sausage and sure enough, that same piece was there even two days later! This was the worst Best Western that I've ever stayed in. It was nasty, noisy and didn't reflect greatly upon the Best Western chain. The price was way, way to high for this level of hotel. I paid 373.00 for a two night stay - I should have know from the reviews online that it would have been a bad idea to stay at this hotel. But I definitely won't again. And I will also probably take a second look at staying at any type of Best Western anywhere! you guys need to check on your hotels more often.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delaware
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 1, 2013

The hotel is older and is being updated at this time. While the room we had was one of the older ones, it was well maintained and clean. I was able to view one of the newer ones and they are nice. The staff is very nice and helpful, Very close to the center of St. Michaels. Lovethe town and all its charm.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priyanka P, General Manager at BEST WESTERN St. Michaels Motor Inn, responded to this review, October 4, 2013
Thank You for staying with us. I do appreciate the reviews and we will make sure to continue to put efforts in making every guest stay enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN St. Michaels Motor Inn

Address: 1228 South Talbot Street, St. Michaels, MD 21663-2636
Phone Number:
Location: United States > Maryland > St. Michaels
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in St. Michaels
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN St. Michaels Motor Inn 3*
Number of rooms: 93
Official Description (provided by the hotel):
This charming St. Michaels, Maryland hotel provides guests with convenient access to historic St. Michaels filled with quaint shops, outstanding restaurants and a variety of activities to ensure a memorable visit.Each of the 93 comfortable and well-appointed guest rooms feature cable television with HBO® and wireless high-speed Internet access. The hotel offers a complimentary full breakfast each morning for our guest's convenience. Other hotel amenities include two outdoor swimming pools, a 24-hour front desk, some business services and meeting space accommodating up to 40 guests. Guests will enjoy spending a few days in St. Michaels to stroll the historic streets, visit the shops, explore the Chesapeake Bay Maritime Museum and tour the St. Michaels Winery. The Best Western in St. Michaels is a short distance from a variety of outdoor activities including cycling, golf, kayaking, fishing and guided hunting.The Best Western in St. Michaels is also ideally located for visiting the areas other major attractions. Our guests can load their car or bicycle on the Oxford Bellevue Ferry, located six miles from the hotel, which will take them on a short cruise to explore Oxford, Maryland. Tilghman Island is located just twelve miles from our hotel and accessible by draw bridge. Tilghman Island offers many great restaurants and access to some of the best charter fishing on the Chesapeake Bay. The friendly staff at the Best Western in St. Michaels. is ready to ensure a relaxing and memorable stay for every guest. ... more   less 
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Also Known As:
Best Western St. Michaels Motor Hotel St. Michaels
Best Western St Michaels Md
St Michaels Best Western
Best Western Saint Michaels
Saint Michaels Best Western

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