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“Stay away at all costs! it's not worth it! spend some money elsewhere!” 1 of 5 stars
Review of BEST WESTERN St. Michaels Motor Inn

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BEST WESTERN St. Michaels Motor Inn
3.0 of 5 Hotel   |   1228 South Talbot Street, St. Michaels, MD 21663-2636   |  
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Ranked #4 of 4 hotels in St. Michaels
pasadena, United States
1 review
10 helpful votes 10 helpful votes
“Stay away at all costs! it's not worth it! spend some money elsewhere!”
1 of 5 stars Reviewed October 3, 2013

well, where should I start? on check in, there was a dog in the lobby that incessantly began humping my leg while i was attempting to check-in. The hotel lobby smelled like a kennel. We then went to our room which was room 206. it was on the back side of the hotel and the room was dirty and smelled of smoke. The shower automatically switched between scalding hot water and ice cold water. The hair dryer sounded like someone was attempting to run a live cat through a meat grinder . the toilet paper dispenser when you attempted to pull on the tissue, sounded like a thousand fingernails on a chalkboard - perhaps to discourage use? at random intervals throughout the night, there was a constant thump-thump-thump, it sounded like someone was banging on a door somewhere. The breakfast was atrocious, At the bottom of the sausage bin, I deliberately cut a section out of a piece of sausage and sure enough, that same piece was there even two days later! This was the worst Best Western that I've ever stayed in. It was nasty, noisy and didn't reflect greatly upon the Best Western chain. The price was way, way to high for this level of hotel. I paid 373.00 for a two night stay - I should have know from the reviews online that it would have been a bad idea to stay at this hotel. But I definitely won't again. And I will also probably take a second look at staying at any type of Best Western anywhere! you guys need to check on your hotels more often.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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172 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
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English first
Delaware
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 1, 2013

The hotel is older and is being updated at this time. While the room we had was one of the older ones, it was well maintained and clean. I was able to view one of the newer ones and they are nice. The staff is very nice and helpful, Very close to the center of St. Michaels. Lovethe town and all its charm.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Priyanka P, General Manager at BEST WESTERN St. Michaels Motor Inn, responded to this review, October 4, 2013
Thank You for staying with us. I do appreciate the reviews and we will make sure to continue to put efforts in making every guest stay enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 1, 2013

We had booked a room online (and then called the verify it with the hotel). They had promised a pull- out couch. There was no pull-out couches there at all. They didn't want to honor our online price. There is new management/owner (she told us that she was the new owner).........and she was the rudest person I've ever met. She didn't want to be helpful or accommodating (and we had just driven 10 hours). The place is tired.......the rooms are small.......and the breakfast stinks. We ended up leaving and going to the Holiday Inn Express Easton (10 miles away) and had the BEST experience there. Please be careful booking at this hotel......especially with horrible customer service.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia PA
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 30, 2013

I would not recommend this Best Western, except for the fact that they are pet friendly. The room was fairly clean, the bathroom was tiny, and It is just not the best of the best as far as accommodations go. The lobby was very clean and inviting and the staff was friendly. I guess the problem is that the motel is very tired and is in serious need of an updating. The breakfast was average and nothing to write home about. The price was fair for the area. PLUS they need better TV reception.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 30, 2013

Dirty bathrooms, rude staff, did not want us to check in at 2:30 when check in was at 3. We had traveled all day via plane and wanted to change before we went to the wedding we were attending. The towel rack fell off the wall, the hairdryer fell off the wall. When we went to plug in our own hairdryer it broke the plug. Front desk staff was clearly stressed and thus in turn was rude. I was furious I had to pay $200 to stay here for the night. I have stayed in far nicer hotels for half the price.

  • Stayed September 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2013

I stayed at this hotel for business. I was very impressed with the owner and how involved she was. I was also very impressed with the front desk staff who was very helpful and pleasant. My room was very clean and well appointed. I totally loved that I had a window that I could open to let in fresh air. The ammenities were really nice, Pantene products which I use at home. While I was here for a business trip I would totally recomment this hotel for any occassion. The staff is wonderful, friendly and genuine. I will return again soon! Thank you to the staff and the owner for making this trip more memorable.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollywood, Maryland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 25, 2013

I will definitely stay here when I go back to St.Michaels! Travis, and the morning front desk attendant were extremely helpful and friendly. We only were able to stay one night this time, but are looking forward to coming again to stay longer. The staff was honest and courteous, and Travis really put up with a lot of questions from me! I wish I could remember the other guys name because he did a great job as well! Thanks for the great service guys!!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN St. Michaels Motor Inn

Address: 1228 South Talbot Street, St. Michaels, MD 21663-2636
Phone Number:
Location: United States > Maryland > St. Michaels
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in St. Michaels
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN St. Michaels Motor Inn 3*
Official Description (provided by the hotel):
This charming St. Michaels, Maryland hotel provides guests with convenient access to historic St. Michaels filled with quaint shops, outstanding restaurants and a variety of activities to ensure a memorable visit.Each of the 93 comfortable and well-appointed guest rooms feature cable television with HBO® and wireless high-speed Internet access. The hotel offers a complimentary full breakfast each morning for our guest's convenience. Other hotel amenities include two outdoor swimming pools, a 24-hour front desk, some business services and meeting space accommodating up to 40 guests. Guests will enjoy spending a few days in St. Michaels to stroll the historic streets, visit the shops, explore the Chesapeake Bay Maritime Museum and tour the St. Michaels Winery. The Best Western in St. Michaels is a short distance from a variety of outdoor activities including cycling, golf, kayaking, fishing and guided hunting.The Best Western in St. Michaels is also ideally located for visiting the areas other major attractions. Our guests can load their car or bicycle on the Oxford Bellevue Ferry, located six miles from the hotel, which will take them on a short cruise to explore Oxford, Maryland. Tilghman Island is located just twelve miles from our hotel and accessible by draw bridge. Tilghman Island offers many great restaurants and access to some of the best charter fishing on the Chesapeake Bay. The friendly staff at the Best Western in St. Michaels. is ready to ensure a relaxing and memorable stay for every guest. ... more   less 
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Also Known As:
Best Western St. Michaels Motor Hotel St. Michaels
Best Western St Michaels Md
St Michaels Best Western
Best Western Saint Michaels
Saint Michaels Best Western

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