My husband and I were visiting St. Michael's and the surrounding area for a weekend away. We went to the Big Pickle for lunch and to warm up from the cold and windy day outside. The restaurant is decorated nicely, very modern. However, it took at least 15 minutes for anyone to come over to our table to take our drink order. As I was asking the waitress about a question on a glass of wine, she was not paying attention to me. She was looking at something else on the menu, therefore I had to repeat myself. 15 minutes later, I finally got my wine...way too long to wait for a drink. We ordered a tomato and mozzarella salad to share as an appetizer, however we received our meals first. We had to remind the manager of our salad order.
The food was delicious. Our sandwiches were full of flavor and our salad, once we received it, was excellent as well. Unfortunately, we never saw our waitress again. She visited other tables next to us, but she never came to check on us. My husband needed a refill on his drink. Finally, my husband went to ask for the manager. The manager came over after a few minutes, and we told her the food was great, but the service was awful. Unfortunately, she just gave us excuses of how busy they were...definitely not a good excuse to me, a restaurant should know how to handle busy times. The waitress finally came over with our check. By this time, we were cold (the restaurant was very drafty) and very frustrated. The waitress gave us the same excuse of how busy they were. I wouldn't go back because the service is not worth the wait for the food.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 23, 2013
We apologize to any customers that were not satisfied with their experience at The Big Pickle. Currently we are starting a new partnership/ownership. In the matter of days, we will be under new management with a new name! new menu, new smiles, new Flat Screens across the bar, new tables, bar area and dining. The new name at 209 Talbot Street St.Michaels will be released this week so keep checking back with us! We are excited and confident about our changes and becoming an IRISH BAR! Next time in St. Michael's, be sure to stop in to check out what we've done!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.