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“Great service with friendly staff” 4 of 5 stars
Review of Hilton Washington DC/Rockville Executive Meeting Center

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Hilton Washington DC/Rockville Executive Meeting Center
3.5 of 5 Hotel   |   1750 Rockville Pike, Rockville, MD 20852   |  
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Ranked #8 of 16 Hotels in Rockville
Geneva, Switzerland
Level Contributor
317 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Great service with friendly staff”
4 of 5 stars Reviewed August 15, 2014

I stayed here again whilst with work. The check in was very friendly and the service good. I got upgraded to an Exec Room which was nice, although I am unsure of the room benefits.

The Exec lounge was closed due to flood damage although last time I was here the Exec lounge seemed a bit of a waste since they don't have evening food nor drinks.

Overall a nice hotel with great staff.

Stayed August 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 19, 2014
Thank you for letting us know about your recent stay with us at the Hilton Washington DC/Rockville Hotel & Executive Meeting Center. The Pantry, our concierge lounge, features 24 hours snacks and beverages. We deeply regret the inconveniences that you encountered during your visit with us and we hope you'll have the opportunity to visit with us again so we can win you over during a future trip.
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613 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
Rockville, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 14, 2014

We had our wedding ceremony and reception at the Rockville Hilton on August 2, 2014. Our wedding was amazing and we are so happy to have held it at the Rockville Hilton. Thank you for the Rockville Hilton family for welcoming us that weekend and for helping us put on a great event.

We would personally like to thank Riva Neam for everything she did for us. From day one, Riva was amazing. She was easy and fun to work with. She was professional, timely, organized and made the planning process flawless. Riva is one of a kind and was always there for us during our planning. We couldn't have done this without her! Riva is hands on and was there till the very end of our wedding. She made sure everything went according to plan on our big day!

We love Riva and hope future clients have the pleasure and honor of working with her. She truly cares about each of her events and she does an amazing job.

Thanks Riva for everything!!
Ally

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 19, 2014
Congratulations on your wedding day and best wishes! We can't thank you enough for taking the time to reach out and share your experience with us. We are very honored that you chose to celebrate your special day at the Hilton Washington DC/Rockville Hotel & Executive Meeting Center and we are happy to know that our wedding coordinator could help make the entire planning process as easy as possible. I look forward to passing along your review so she knows just how much her efforts were appreciated! Thank you for your glowing review and we hope we'll have the pleasure of welcoming you again in the future.
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Colombo
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 12, 2014

I was here on business with some colleagues and i have to mention that the staff was very very polite. They took care of our individual needs. Especially Anna, Yusupha Darboe and F&B manager gave us a free dinner. Can you believe that? The rooms were very clean and i liked the various infused water, especially lemon!!! The pool staff were also quite pleasant. Easy access to the Metro station!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 19, 2014
We are delighted that you felt well taken care of throughout your visit with us at the Hilton Washington DC/Rockville Hotel & Executive Meeting Center. It was our pleasure to welcome you to our hotel and we certainly appreciate your kind remarks regarding the customer service that you received. I look forward to sharing your positive feedback with the specific staff members that you've mentioned. It would be our pleasure to welcome you back.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

We have a wonderful wedding event on Aug 3, 2014 at Hilton Hotel in Rockville MD. The wedding coordinator Riva Neam is very responsible and supportive. Riva did a great job in organizing the wedding. The hotel facility is gorgeous. We are very happy with Riva and all in Rockville Hilton Hotel.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 19, 2014
We are very happy to read about your positive experience at the Hilton Washington DC/Rockville Hotel & Executive Meeting Center. Thank you for taking the time to let us know how much you enjoyed working with our wedding coordinator. We are very honored that our hotel was chosen for such a special occasion. We hope to welcome you back again!
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Boston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 11, 2014

This is a very nice hotel, with all the usual amenities. The location is probably too distant from local international airports, however. The reservation and subsequent confirmation process was not smooth, e.g., initially reservation staff did not recognize conference name, and subsequent change in dates requested was not processed and only discovered much later. There are many local food and retail outlets within walking distance, and the hotel provides free internet access in the lobby, possibly elsewhere as well. The conference room temperature was relatively chilly given the amount of time we had to spend within its confines. My room had a small fridge and microwave + coffee machine which was much appreciated. The price is about standard given the type of accomodations as per conference rates.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 19, 2014
At the Hilton Washington DC/Rockville Hotel & Executive Meeting Center, we are conveniently located less than 30 miles from Reagan Washington National Airport and we are steps away from the Twinbrook Metro Station for easy access throughout the DC area. While it was our pleasure to accommodate you for your conference, we do regret that we were unable to fully impress you throughout your visit. We hope you'll accept our sincere apologies for the inconveniences you experienced at check-in and we also apologize if the temperature in your room was not to your liking. We hope you will someday allow us another opportunity to exceed all expectations during a future stay.
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Rockville, Maryland
2 reviews
4 of 5 stars Reviewed August 9, 2014

My wife and I checked in to the hotel after a long drive. The staff was very friendly and checked us early. We were on business and hardly any time to enjoy the meals at the restaurant. The breakfast was good and had it early Will stay in the hotel if we have to be back in Maryland

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 11, 2014
Thank you for taking the time to let us know about you and your wife's visit. We are glad that your recent business trip brought you to Rockville and our hotel. While we are glad that you enjoyed your stay, we hope we'll have the pleasure to welcome you both back for an extended stay at the Hilton Washington DC/Rockville Hotel & Executive Meeting Center sometime in the near future.
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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 9, 2014 via mobile

When I walked into this hotel I was impressed by the design and decor. The staff was friendly throughout our entire stay (5 nights) and I loved the various infused water choices at the desk everyday. The room and halls appeared clean. Our room managed to get cleaned everyday despite being in and out of the room for short periods which impressed me. However the cleaning/maintenance staff was loud during the day while I was trying to get work done. The shower head wasn't working properly. Half of the water came out of the faucet.

  • Stayed August 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 11, 2014
We are delighted that we were able to impress you with our design and decor. Thank you for your kind review, as it is wonderful to learn that you enjoyed many aspects of your visit including the cleanliness of your room and the amenities that we offer. We do regret any noise disruptions and would like to apologize if these inconveniences impacted your stay. We appreciate the feedback that you've provided for us and we hope to have the opportunity to welcome you back to the Hilton Washington DC/Rockville Hotel & Executive Meeting Center.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Washington DC/Rockville Executive Meeting Center

Address: 1750 Rockville Pike, Rockville, MD 20852
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Rockville
#5 Family Hotel in Rockville
#7 Business Hotel in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Washington DC/Rockville Executive Meeting Center 3.5*
Number of rooms: 315
Official Description (provided by the hotel):
Whether you're planning a getaway weekend to the nation's capital or a business trip to NIH, the Hilton Washington DC/Rockville Executive Meeting Center is the perfect choice. Our richly appointed luxury hotel rooms with one king-sized bed or two queen-sized beds, offers both business & leisure travelers distinctive comfort & luxurious amenities! You'll find us adjacent to the Twinbrook Metro Station, making it an easy train ride to the famous attractions and important offices in the nation's capital. ... more   less 
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Also Known As:
Hilton Washington Dc/Rockville Executive Meeting Hotel Rockville
Hilton Hotel Rockville
Hilton Rockville
Rockville Hilton

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