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“Nice facility, good location, great staff” 4 of 5 stars
Review of Hilton Washington DC/Rockville Executive Meeting Center

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Hilton Washington DC/Rockville Executive Meeting Center
3.5 of 5 Hotel   |   1750 Rockville Pike, Rockville, MD 20852   |  
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Ranked #7 of 15 Hotels in Rockville
Chapel Hill, North Carolina
Top Contributor
54 reviews 54 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Nice facility, good location, great staff”
4 of 5 stars Reviewed August 23, 2013

I've been here several times now, mostly for business meetings but also for a leisure convention (InterventionCon). This is a really nice space for both of these types of activities, but also for straight-up leisure visitors to the area--it's an easy Metro ride to wherever you'd need to go (the Red line is across the street).

The guest rooms are clean, the beds are cushy, and they have all the usual amenities (WiFi is free if you're a Hilton Blue+-level member). The meeting spaces are well-appointed and easy to navigate. The dining choices are decent, with a nice bar downstairs, a buffet breakfast, room service, etc. The staff are a real asset--they go out of their way to make sure you're happy. And even though it doesn't say so on the Web site, they have both a pool AND a hot tub (bummer--didn't bring my bathing suit this time).

I like this hotel very much--will stay here again, no doubt.

Room Tip: The quietest rooms are on the back side of the hotel.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, September 10, 2013
Whether visiting for business or leisure, it is always a pleasure to welcome you to the Hilton Washington DC/Rockville Hotel & Executive Meeting Center. We appreciate your feedback and insights regarding your most recent visit with us and look forward to welcoming you back for a dip in our pool and spa tub.


Tim Bowes
General Manager
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431 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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English first
Springfield, United States
1 review
5 of 5 stars Reviewed August 19, 2013

The Hilton Rockville is a really nice hotel with great value. It is located right on the Metro with local shopping nearby. The staff were really nice and the entire hotel is really clean. I would recommend this hotel to business travelers and leisure guests. There was a wedding going on during my stay and the food looked really nice. I also saw a lot of business meetings going on during my stay. This appears to be a well-rounded hotel with great staff.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 29, 2013
Thank you for your encouraging feedback regarding our staff and facilities. From business travelers to families to those tying the knot, we wish to provide a memorable experience for each and every one of our guests and sincerely appreciate that you’ve shared your impressions of our property. No matter the occasion, we hope you'll think of us again, as it would be a great pleasure to welcome you back to the Hilton Washington DC/Rockville Hotel & Executive Meeting Center.



Tim Bowes
General Manager
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Bryn Athyn, United States
1 review
5 of 5 stars Reviewed August 18, 2013

Hotel staff was excellent. I received a complimentary room upgrade. Manager's Reception was very good on a Wed night. Breakfast Buffet was very nice. I thought the location and value were very good overall.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 19, 2013
Thank you for sharing such favorable remarks with us. As a Hilton HHonors Diamond VIP member, we are pleased that you enjoyed our accommodations and location right in the heart of Rockville. No matter the occasion, we hope you'll visit the Hilton Washington DC/Rockville Hotel & Executive Meeting Center again.


Tim Bowes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed August 18, 2013

very satisfied customer this hilton was excellent from arrival to departure every staff member was friendly and helpful makes u feel like family loved the free internet. also the buffet breakfast was great could no have asked for a better experiencet

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 19, 2013
Learning that you felt like family while staying with us at the Hilton Washington DC/Rockville Hotel & Executive Meeting Center is a wonderful compliment to us all. Thank you for taking the time to share your experience. It would be our pleasure to welcome you back again.


Tim Bowes

General Manager
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Hartford
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 14, 2013

high quality, friendly staff, good location, close to subway, convenient parking, plenty of conference rooms, reasonably priced, wireless internet only which could be a problem for highly secured laptops.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 19, 2013
We greatly appreciate that you've reached out and shared your impressions of our property. Whether it is for business or leisure, we are always pleased when we can provide our guests with high quality service. We hope you'll think of the Hilton Washington DC/Rockville Hotel & Executive Meeting Center the next time your travel bring you back to our Rockville area.


Tim Bowes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bulverde, Texas
Top Contributor
127 reviews 127 reviews
8 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed August 12, 2013

A clean facility which was attractive upon arrival. However, initial impressions hid hotel's age & services. Ample private, covered parking w/handicapped available close to controlled access of hotel.: relatively close to elevators & restaurant. Room clean but furnishing showed age. Breakfast buffet was impressive but proved to be an illusion. Pancakes, eggs, etc were cold & dried out. Couldn't really recommend to travelers.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 19, 2013
It is regrettable that your recent experience at breakfast did not match the usual high standards guests have come to expect from us. Please know, your remarks are being shared with our restaurant management and staff. While we regret the quality of service you received, we are truly grateful that you've given us this opportunity to improve. Thank you.


Tim Bowes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Top Contributor
126 reviews 126 reviews
21 hotel reviews
Reviews in 56 cities Reviews in 56 cities
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed August 11, 2013

We were driving through and knew that there was a scholastic chess tournament being held the next day in this conference center. Having an avid chess-playing youngster, we asked if he'd like to sign up and so we called to see how much this place would cost for the night. To our amazement, $99, or $114 if we wanted four free breakfasts the next morning. Sign us up!

Well, not so fast. When we got there, we found out it costs $15 per day (!) to park in the little underground garage shared with an office building next door. We also found out that using their wi-fi costs extra (unless you're a HiltonHonors member, which fortunately my wife is). I was afraid to drink the water in fear of more add-on costs.

The hotel is totally non-smoking, which I always look for and should be commended, but this one was so old (individual bench/cabinet style air conditioners behind the door in the rooms, separate very old heater in the bathrooms which smell a lot like cigarette smoke when they run and are VERY loud) that there were remnants of funky smells a-plenty. The rooms feel just like a motel, only they open out to a common corridor overlooking the atrium, rather than out onto a concrete slab overlooking a parking lot. And I'm always suspect when the room is freezing upon entry (67 degrees and set at 50 A/C)--are they hoping to keep me from noticing the odor or something?

In addition to the aroma (daughter: "It smells in here"), our room for four had three towels and no shampoo when we arrived, and after a second talk with the front desk, housekeeping brought up about 4 towel sets and a bag full of shampoo and conditioner. And then talked on her cell phone outside the door at midnight. In short, it was a very average room.

However, the meeting facilities, though showing definite signs of age, were quite fine for the tournament. And the pool, again showing a lot of age, was nice (indoor/outdoor) and even had a lifeguard! Don't know that he'd have noticed a problem, as he was playing with an iPad most of the time, but he did look up from time to time and I saw him check the water quality in the hot tub. They really should take more care of the plants in that pool room, however. Our daughter had me get multiple buckets of water from the bathroom so she could water the neglected plants.

Also, few of the elevators worked. One of the side-by-side elevators has apparently been inoperable for a good while. And the back elevator (convenient to the conference center) seems to be out for the long haul.

Food: the breakfast was a tiny bit better than the free breakfasts at Country Inn & Suites or Hampton Inn (e.g.). It did have freshly cooked eggs and breakfast meats, but the rest was the usual (hard bagels, reheated danish, fruit bar, yogurt, oatmeal, ...). Plenty to eat, and the $15 add-on for four people was about the right value there, though it's free at those other hotels.

Summary: if you don't have a reason to stay here (like a chess tournament the next morning), I see no reason to come here. There's nothing really important in the vicinity and it gets pricey quickly. Many better options around.

Room Tip: I don't know that there are "good" rooms (like, say, one with an outside window), but...
See more room tips
  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIltonRockville-DC, General Manager at Hilton Washington DC/Rockville Executive Meeting Center, responded to this review, August 15, 2013
Thank you for your feedback and valuable remarks regarding your recent visit with us. We regret if any of our additional charges were not made clear or if our pool area was not in it’s best condition during your stay. While your perspective is welcome, it is disappointing that you were not overall impressed with our accommodations and amenities. We'd like to apologize if your room was not properly prepared for your family of four. It is regrettable to learn of the inconsistency that you experienced and we hope you'll allow us another opportunity to welcome you back. You may find our Family Fun Package to be an ideal fit for you, as it includes breakfast for four and complimentary high-speed Internet. Thank you.


Tim Bowes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Washington DC/Rockville Executive Meeting Center

Address: 1750 Rockville Pike, Rockville, MD 20852
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Rockville
#5 Family Hotel in Rockville
#8 Business Hotel in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Washington DC/Rockville Executive Meeting Center 3.5*
Number of rooms: 315
Official Description (provided by the hotel):
Whether you're planning a getaway weekend to the nation's capital or a business trip to NIH, the Hilton Washington DC/Rockville Executive Meeting Center is the perfect choice. Our richly appointed luxury hotel rooms with one king-sized bed or two queen-sized beds, offers both business & leisure travelers distinctive comfort & luxurious amenities! You'll find us adjacent to the Twinbrook Metro Station, making it an easy train ride to the famous attractions and important offices in the nation's capital. ... more   less 
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Also Known As:
Hilton Washington Dc/Rockville Executive Meeting Hotel Rockville
Hilton Hotel Rockville
Hilton Rockville
Rockville Hilton

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