We had to check in due to a horrible snow storm coming in. We were booked for 2 days. The staff was so courteous and helpful...finding places to eat, hooking up to the internet....etc. The rooms were extremely clean and had everything we needed. The continental breakfast was better then most, with just your dry bagels and muffin. It was continually stocked when items ran low. We were checked in by achaud, who was very friendly and accomadating. We were checked out by snirol, who was funny, friendly and very helpful. I would recommend this hotel to anyone. Lots of banging doors, though, and could use better pillows. We asked for extras, though, and we got them.