I can't fathom the horrible review given. I just took 42 people, 39 were students, to the Inauguration and we stayed here. My room was clean and I had no problem with the Internet. The hotel staff was friendly and accommodating. The bed was fine..it wasn't home and it wasn't a 4 star hotel. But then, I didn't pay those prices either. If you want a higher quality, go across the street to the Crown Plaza, but you'll pay a lot more.