We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“02/02/14” 1 of 5 stars
Review of Red Roof Plus+ Washington DC-Rockville

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Red Roof Plus+ Washington DC-Rockville to your Saves list
Red Roof Plus+ Washington DC-Rockville
2.0 of 5 Hotel   |   16001 Shady Grove Road, Rockville, MD 20850   |  
Hotel amenities
Ranked #12 of 15 Hotels in Rockville
Derwood, Maryland
1 review
1 helpful vote 1 helpful vote
“02/02/14”
1 of 5 stars Reviewed February 5, 2014

The door was not very secure. Several times I would shut the door and it would not latch. I could push it open. There was no hot water to shower with. The power went out for 50 minutes at 3:00 am when I needed to use the bathroom

  • Stayed February 2014, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review, February 8, 2014
Thank you for your review. I am sorry that we did not meet your expectations. We are open 24 hours a day and one of our staff members would have been happy to assist you. Our goal is make sure every guest has a WOW experience at Red rook Rockville. Please know that we are taking the appropriate actions to prevent further situations

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

158 reviews from our community

Traveler rating
    48
    41
    29
    26
    14
See reviews for
28
26
33
57
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 25, 2014

Front desk staff is anywhere from oblivious to annoyed and the maids are obnoxiously loud first thing in the morning so if you're looking to sleep in, forget it! That said, for the low price, location, general cleanliness, and pet policy; it's a practical choice.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review, February 8, 2014
Thank you for your feedback. I am sorry that we did not meet your expectations. It is definitely not our intentions to have a guest feel as though they are not welcomed or to be disturbed. I will share this feedback with the staff to correct those issues. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
Top Contributor
96 reviews 96 reviews
21 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 22, 2014

Estuve en el Hotel en compañia de mi madre y mi pareja, la atencion en recepcion fue excelente. La ubicacion muy de todo (restaurantes, autopistas, tiendas, estacionamientos). La habitacion muy limpia, se puede descansar y tenia todo lo necesario. Lo recomiendo Seguramente me quedare con ustedes!

I visited the Hotel in the company of my mother and my boyfriend, the personal in front desk was excellent. The location is very near of everything (restaurants, highways, shops, parking lots). Very clean room, you can relax and had everything we needed. I certainly recommend it'll stay with you!

Room Tip: Pide las habitaciones de atras asks for the back room
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review, January 24, 2014
Thank you for the review. I am glad that you and your family enjoyed your stay. I will be sure to let the front desk and cleaning staff know of how much you enjoyed the excellent service. Whenever you are in the area again we are looking forward to having you stay with us again. Thank you and we appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 18, 2014

This hotel is an excellent value for your money and not far if you're visiting Washington DC .It's not a five star hotel but more budget friendly , clean and safe. Staff are friendly and helpful. Location wise, near to shops and fast food chains and restaurants.

Room Tip: Rooms with own small refrigerator are quire handy if you want to store some snacks and fruits.
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review, January 24, 2014
Thank you for the review. I am glad you enjoyed your stay. It is always our intentions to provide a clean and safe environment. I will be sure to let our staff know how much you appreciate their service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santiago, Chile
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 21, 2013

Arrived to musty, smoky smelling room that required ventilation badly. Toilet leaked after flushing (must admit that maintenance man came promptly to reseal). Washcloth left behind from previous passenger was still in bathroom. Bedspread on my bed was visibly soiled. To top this off, we returned late the first night only to find room had not been cleaned! Will not return.

Room Tip: Make reservations elsewhere.
See more room tips
  • Stayed November 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review, November 25, 2013
Hello thank you for the review. I am extremely sorry that your stay was not to your satisfaction. please except our apology that you arrived to musty, smoky smelling room, washcloth left behind, bedspread being visibly soiled, your room not being serviced the next day, and the toilet leaked after flushing. I am glad to hear that maintenance man came promptly to repair the seal. I can assure you that all area's of concern are being corrected. Please know that we appreciate your business and whenever you are traveling through or to Rockville Maryland please give us another opportunity.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowling Green, Ohio, United States
1 review
4 of 5 stars Reviewed November 2, 2013

We stayed at this location back in August of this year and I want to say we had a very good experience. Kellie the associate we dealt with was very knowledgeable. She went out of her way to make our stay enjoyable. Extra towels, information and cheapest travel directions all amounted to a wealth of useful information. We appreciated everything Kellie had to offer. The room was very nice, clean and comfortable. We would recommend staying here. The price was very affordable. Way to go Kellie!!

Room Tip: Request a room towards the front. This hotel is popular with workers who stay weekly from outside Wa...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review, November 25, 2013
That you for the review. I am glad that you enjoyed your stay. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie know how much you appreciated her and post your review. Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockville, Maryland
1 review
4 of 5 stars Reviewed November 1, 2013

We are in between residences so have been here for over a month. During that time we have found the Front Desk Staff, especially Kellie, to be top notch. The housekeeping staff are very responsive to requests and keep the rooms up. They are pet friendly and at no additional cost, which saves quite a bit compared to other motels in the area which claim to be pet friendly but add up to $25 per pet per night extra! For the most part, we have gone through a third party to book our rooms, which when available is quite a savings over standard room rates. Only negative is even though the rooms on this property are 100% smoke free, it just means the guests that do smoke stand out in front of the rooms, causing more noise and secondary smoke through air conditioning units.

Room Tip: Standard 2 bed rooms,do not come with frig or microwaves, so longer stays might need to upgrade
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia L, General Manager at Red Roof Plus+ Washington DC-Rockville, responded to this review, November 25, 2013
Thank you for your review. I am glad to here that this home away from home. We strive to make every guest stay an enjoyable stay. I will be sure to let Kellie and the other staff members know how much you appreciate them and post your nice comments for them to read. Thank you and we look forward to seeing you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Red Roof Plus+ Washington DC-Rockville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Roof Plus+ Washington DC-Rockville

Address: 16001 Shady Grove Road, Rockville, MD 20850
Location: United States > Maryland > Rockville
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 15 Hotels in Rockville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Plus+ Washington DC-Rockville 2*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Priceline, Orbitz, Booking.com, Expedia, Hotels.com, Reservation Counter, BookIt.com, HostelBookers, Odigeo and Tingo so you can book your Red Roof Plus+ Washington DC-Rockville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Hotel Rockville
Red Roof Inn Rockville
Rockville Red Roof Inn

Owners: What's your side of the story?

If you own or manage Red Roof Plus+ Washington DC-Rockville, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.