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“DC Alternative, short drive to the Shady Grove Metro Stop” 4 of 5 stars
Review of Courtyard Rockville

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Courtyard Rockville
3.0 of 5 Hotel   |   2500 Research Boulevard, Rockville, MD 20850   |  
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Ranked #11 of 16 Hotels in Rockville
Vestavia Hills, Alabama
Top Contributor
73 reviews 73 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
“DC Alternative, short drive to the Shady Grove Metro Stop”
4 of 5 stars Reviewed July 29, 2013 via mobile

We had driven a U-Haul truck from Alabama with our oldest child's furniture to her new apartment in DC. We needed a place with good parking and close to a metro stop. We prefer Marriott and Hilton and this place fit the bill. We checked in and we were hot and tired from the drive and as a rewards member we received cold bottled water. The room was nice and quiet. The hotel staff was friendly and we enjoyed our stay even though we spent very little time at the hotel. The room was a good temperature and the only complaint we have is that each day we were only provided one regular coffee and one decaffeinated coffee. Most hotels provide two and two. We ate no meals here but the lobby was the new and improved Courtyard style and was very nice and the bistro was very invitingThe lobby area was very clean and neat as were the outside grounds. There is a decent Italian restaurant across the street. The shady Grove Metro stop is a short drive and there is ample parking. Hop on the Red Line and be in The heart of DC in no time. I would stay here again.

Stayed July 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin A, General Manager at Courtyard Rockville, responded to this review, August 27, 2013
Thank you so much for your review. I am so pleased to her that you enjoyed our newly renovated rooms, and location. We a re happy to announce that we now provide a complimentary shuttle service for guests to the Shady Grove Metro Satation, as well as other attractions and businesses within a 3 mile radius of the hotel. We hope to see you again in the future, thank you again for staying with us!
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90 reviews from our community

Traveler rating
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    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Natick
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 12, 2013

The hotel was very clean. The bed was comfortable. There was a refrigerator in the room. The staff was very friendly & helped us with good restaurant recommendations. The breakfast was very good, but a little overpriced. Although we used our Marriott points for the room, the regular price is not unreasonable for the area. The only negative would be that none of the computers in the lobby were in service when we visited. Overall, a very positive experience.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin A, General Manager at Courtyard Rockville, responded to this review, July 29, 2013
I want to thank you for your review of our property. I do apologize for the issues with the computers, and they hae since been resolved. We do hope to see you again soon, thank you for staying with us.
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Schagen, The Netherlands
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 8, 2013

Good hotel in a great,upscale area.
Plenty of restaurants around and very close to the highway.
Only 30 minutes to get to the White House without having to pay toll!
We were in an updated room,very nice decoration with a good bed.
Unfortunately there is only one elevator in the far right corner, in the back of the building.
Our room was in the front on the left which meant a very long walk with our luggage to get to the room.
There were stairs nearby so without heavy luggage this is not a problem.

Room Tip: if you don't like walking a lot get a room near the elevator!
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin A, General Manager at Courtyard Rockville, responded to this review, July 9, 2013
Thank you so much for your review of the Courtyard Rockville, we are so happy to hear that you enjoyed our location and our newly renovated guest rooms. We too would love a second elevator, but hope that if any future guests would like assistance to their room, they contact the front desk as we are always happy to assist with luggage or ay other items that might make your stay more enjoyable. Thank you gain, and we hope to see you again in the future!
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Spanish Fork, Utah
Top Contributor
95 reviews 95 reviews
23 hotel reviews
Reviews in 45 cities Reviews in 45 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 20, 2013

A nice hotel right off the freeway. The price for a room was decent and acceptable - considering it's location close to Washington DC. When we checked in we were REALLY happy that we were given room 101...the first room on the bottom floor...right next to the door. When we went to the room it smelled big-time of smoke...in a non-smoking room and hotel. We went back to the desk and asked for a different room. We were given a room halfway down the hall on the second floor..."miles" away from the door, the stairs and the elevator. Yuck. Not happy about that, but whatcha gonna do. That was the only other room available with a king bed. The room was large with a HUGE flat screen TV. The king-size bed was very comfortable. There wasn't a continental breakfast. Overall, the hotel is a very nice and very clean. We would probably stay there again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin A, General Manager at Courtyard Rockville, responded to this review, July 9, 2013
I want to thank you for your response and feddback regaurding your stay with us. I do apologize for the inconvienence of having to switch rooms due to a smoke smell. We are proud to be a non-smoking hotel and although there are penalties involved with smoking in the rooms, some guests still choose to do so. We do have procesures in place to clean rooms that we believe have been smoked in and I apologize that we appear to have missed that room, and will use your experience in training our staff in the future. I am glad that we were able to provide you with another room with a king bed, during this busy time of year, and am very happy to hear that it was clean and comfortable for the remainder of your stay. Thank you again for your feedback, and for staying with us!
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Hopewell, New Jersey
Top Contributor
97 reviews 97 reviews
19 hotel reviews
Reviews in 46 cities Reviews in 46 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 10, 2013

We booked the Courtyard for a recent weekend trip to the area. The hotel is well located; tucked out-of-the-way from the city center, but close enough for quick travel to restaurants, shopping, etc. The hotel staff was very accommodating, addressing our various requests without issue. We were assigned a room on the first floor, directly adjacent to an exterior exit, which provided easy access to our vehicle. Our first floor room also provided direct access to the common courtyard area with numerous sitting / meeting areas. The room was very clean and its size was adequate, with one existing king size bed and ample room for an inflatable air mattress. We also had a compact refrigerator and free Wi-Fi. The room, the staff and the hotel location were excellent.

One issue, the walls are “very thin” and with many, many children staying at the hotel, running through the halls and engaging in enthusiastic play, quiet time was fleeting. Bring some headphones.

Room Tip: First floor provides walkout access to Cortyard.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin A, General Manager at Courtyard Rockville, responded to this review, August 27, 2013
Thank you for your review of our hotel. I am so glad that you enjoyed the room accomodations, and access to the courtyard, which is so nice to relax in this time of year. I do apologize for the noise. As we are in close proximity to the Maryland Soccerplex and Sporta Arena, we at times get sports groups and teams. For future stays please let our front desk know and we will happily block your room in a quieter area of the hotel. Thank you again for staying with us and we hope to see you again in the future!
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Bridgewater, New Jersey
Top Contributor
151 reviews 151 reviews
16 hotel reviews
Reviews in 63 cities Reviews in 63 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 29, 2013

Nicely updated hotel, in a office park right off I-270. Not too far from Shady Grove Metro station. If you continue away from I-270 there is a shopping center with a variety of casual restaurants, if you don't know it's there it looks pretty empty. Desk staff is OK but the "breakfast area" in the lobby is too expensive and very limited

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin A, General Manager at Courtyard Rockville, responded to this review, August 27, 2013
Thank you for your feedback and review of our hotel. We are located near the Pharma-Technology Corridor in Rockville, in close proximity to many businesses. We are happy to announce that we now offer a complimentary shuttle for guests that goes within a 3 mile radius of the hotel to local businesses, shops, dining, attractions, and the metro station. We hope that this amenity will give our guests more options to explore the area. We hope that you can visit us again soon. Thank you for staying with us!
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Toms River, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 20, 2013 via mobile

Just stayed a weekend at this hotel. Check In and out was fast. property and rooms are very clean, lounge area is pleasant. had appetizers which were good, drinks were pricey. would I stay again if in the area. For sure.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erin A, General Manager at Courtyard Rockville, responded to this review, August 27, 2013
Thank you so much for your review. We greatly value your feedback, and appreciate you choosing to stay with us. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Rockville

Address: 2500 Research Boulevard, Rockville, MD 20850
Location: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Rockville 3*
Number of rooms: 147
Official Description (provided by the hotel):
Restaurant serves breakfast and dinner. Starbucks on site. ... more   less 
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Also Known As:
Courtyard Rockville Hotel Rockville
Rockville Courtyard
Rockville Marriott

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