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“good experience” 3 of 5 stars
Review of BEST WESTERN Plus Rockville Hotel & Suites

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BEST WESTERN Plus Rockville Hotel & Suites
3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850   |  
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1,000 bonus reward points
Ranked #7 of 16 Hotels in Rockville
GreenLeadersSilver level
rockville, maryland, United States
“good experience”
3 of 5 stars Reviewed yesterday NEW

rooms were clean,staff was very helpful. electrial outlets only work when lights are on, iphone wasn't charged in the morning.Several plugs were covered up. bathroom was small and tight. Room was also quite. Beds were soft.

  • Stayed July 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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651 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
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English first
Clermont, United States
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel, clean, helpful and accommodating staff. Decent free breakfast, could use better coffee. I would have liked to use the pool, but it did not open till 2pm and it was 90 degrees out. They need to keep the doors to behind the scenes closed because it doesn't look anything like the rest of the hotel.

  • Stayed July 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, yesterday
Thank you for choosing out hotel for your vacation and visit to the area. We appreciate the advice and will convey your suggestions to the operations department, you are correct on your observations. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rehboth Beach, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Whenever we go to Washington DC we stay at this hotel. We feel very comfortable and at home. The staff, especially Ermias Teklehaimanot, is warm and welcoming. We have been outside the United States for many months, and it was with a sigh of relief that could stay here. It is with mixed feelings that I am writing this review, because I do not want it to get so popular that we can't get a room when we need one (smile).

  • Stayed July 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, yesterday
Thank you for your kind review that included sentiments. If you are visiting the area again we look forward to providing our very best and bid you safe travels.
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New Jersey
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My stay here was great. The rooms were clean and the staff was friendly. There isn't much within walking distance but there is a shuttle to take you within a few miles of the hotel. There was also a shopping center nearby with a movie theatre restaurants and several shops. There was another center with a food store and several places to eat. The rates in the area I initially was going to stay in increased dramatically and this met my budget and was also very nice. It was a reasonable distance from DC. The only negaitve was on my last day the potatoes were a little cold and didn't seem cooked all the way. They were a little cold. But it was a free breakfast and everying else was delcious. Overall I enjoyed my stay.

  • Stayed July 2015, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, yesterday
Thank you for posting your review that will help our future guests when making a decision about their choice for accommodations in the area. You hit several salient points about our hotel however, we apologize for the potato issue. Please stay with us again for a better breakfast experience, we're sure you'll be pleased.
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Kingston, Canada
4 of 5 stars Reviewed 5 days ago NEW

Good location to use as base for visiting Wash D.C, loved breakfast, pool, cleanliness, lobby and all common areas. Beds were comfortable. Bathroom very clean but tight to move around in. Staff were a little aloof in general. Front desk staff were the best - we received a great recommendation for a local Italian restaurant that we enjoyed very much. Parking and wifi were great.

  • Stayed July 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, yesterday
Thank you for taking the time post your review - our motto - stay for less and avoid the traffic and parking fees! We look forward to your next visit!
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Tallahassee
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Our room had old carpet and was in serious need of updating. The breakfast was good. They claim they allow pets--but BEWARE--you have to sign a paper saying you won't leave your pet unattended in the room even if crated.

Stayed July 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, 5 days ago
Thank you for your response, we are quite surprised at this review since most pet owners that travel with their pets do not usually leave their pets alone at a hotel - it seems that that is the reason to travel with their pets, constant companionship and not leaving them alone elsewhere away from their home. Nevertheless, thanks again for choosing our hotel.
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Thousand Oaks, United States
1 review
5 of 5 stars Reviewed 1 week ago

Visiting grandbabies. Over the years we have been staying in 3-star or 3+ star hotels in the Germantown-Gaithersburg-Rockville area, and the choice, taking price and amenities, including complimentary breakfast, comes down to five specific hotels--the Best Western Plus in Rockville, the Hampton Inn, the Holiday Inn and the Holiday Inn Express, and the Homewood Suites in Gaithersburg, which is the renovated Wyndham Gardens., which had been badly in need of renovation. We have not yet tried the Homewood Suites, so we are going only by reviews of that one. Each provides the hotel experience we are looking for, and the choice is determined entirely by the prices available. They are all very suitable and very satisfactory.

  • Stayed July 2015, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, 5 days ago
Thank you for your vote of confidence and look forward to your next visit...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Rockville
#5 Business Hotel in Rockville
#6 Family Hotel in Rockville
#8 Romantic Hotel in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Official Description (provided by the hotel):
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, our hotel welcomes you with gracious accommodations, fabulous amenities and a delicious hot breakfast daily. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area, directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. ... more   less 
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western

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