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“Business Stay” 5 of 5 stars
Review of BEST WESTERN Plus Rockville Hotel & Suites

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BEST WESTERN Plus Rockville Hotel & Suites
3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850   |  
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Ranked #5 of 16 Hotels in Rockville
Certificate of Excellence 2014
GreenLeadersSilver level
Michigan
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
6 helpful votes 6 helpful votes
“Business Stay”
5 of 5 stars Reviewed 2 days ago NEW

This is a pretty typical business-type hotel. The desk staff was very helpful. Their breakfast is way better than Hampton type hotels. They have a free local shuttle. There's not a lot nearby, so I would suggest having a car.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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576 reviews from our community

Traveler rating
    238
    181
    88
    38
    31
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 days ago NEW

We chose this Hotel for its location half way between Myrtle Beach and Uxbridge,it was easy to find and good access from 270.Room was clean and comfortable like most Hotels lousy pillows.Breakfast not till 7am on weekend which was annoying ,plates at breakfast ice cold so food was all cold and as a result a good selection of hot food spoilt

  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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Shaker Heights, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The hotel provides good value with helpful, friendly service. Hotel is comfortable, especially the junior suite which has a large bathroom and plenty of floor space for in room exercise. I repeatedly come here because it is in a great location to get on freeway and go into DC or away from DC. Breakfast provided is reasonable array of yogurts, eggs, cereals, waffles, fruit, juices, and other breakfast meat and breads. Hotel has a bar and a small casual restaurant.

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We checked in on a cold Sunday night after a ten-hour drive through snowstorms with our dog. Front desk staff were friendly. Room on third floor was serviceable, though view was depressing as we looked out on a roof with ventilation stacks etc. Heating system was loud. The biggest issue was that the restaurant was closed, and the hotel is not situated near any restaurants or food stores. We had to get back in our car and drive several miles to find a place to eat. Breakfast the next morning was fine, and hotel staff ensured that there was enough of everything. In all, it was an OK experience but not great. Discovering upon check-in that restaurant was closed put a real damper on the evening.

  • Stayed February 2015, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel handles adversity well. They had a sprinkler system accidentally activated a few days before we got there. Didn't affect our block of rooms. As we are pulling into the driveway with the tour bus the hotel called me to inform me the elevators had gone out and it would be a couple of hours before being operational again. They offered to hand carry our bags and got us into the rooms. The rooms were very good. The breakfast was great and all in all even with the glitches it is a place I would not hesitate to return to with a group. Only one thing.... The manager still owes me a beer. :)

Stayed February 2015, traveled on business
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Galloway, United States
1 review
4 of 5 stars Reviewed 1 week ago

no real complaints. heating was loud. floor is wall to wall carpet, would prefer wood (you can tell if wood is dirty/clean).the dresser drawers were a little difficult to open and close. pool is outside, thus available only during warm months. i don't typically eat breakfast but took a peek out of curiosity, noticed waffle maker, eggs, potatoes, sausage, drinks. typical. that being said, this will be my hotel of choice when i am in town. already booked my next stay. while i am traveling for work (and leisure really too), i really just need a decent room with a clean bathroom, which is what you get here. note: i noticed at check-in the rate was slightly higher than it should have been ($1.50 higher). Girl at desk said it was for the safe. They dont mention this to you (which is typical, i have had it happen at other hotels). She said i could get the fee removed at check-out if i didnt use the safe. And when i checked-out, i got the fee removed.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness

Review collected in partnership with Best Western

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BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, 1 week ago
Excellent and solid feedback for our future guests; we aim to please - all we need is an open door of communication or feedback in order to understand and meet the guest's expectations and needs. We look forward to your next visit and bid you safe travels.
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Millington, NJ, USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Front desk staff very pleasant and helpful. Room very clean. Breakfast room well stocked and the staff friendly. Would definetely stay again. Next time we will return in Summer when the weather is not frigid so we can take advantage of the fitness room and the pool!!

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, 1 week ago
Thank you and we look forward to your return visit to enjoy our other amenities!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Rockville
#4 Family Hotel in Rockville
#5 Business Hotel in Rockville
#6 Romantic Hotel in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Official Description (provided by the hotel):
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, our hotel welcomes you with gracious accommodations, fabulous amenities and a delicious hot breakfast daily. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area, directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. ... more   less 
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western

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