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“DC Trip” 4 of 5 stars
Review of BEST WESTERN Plus Rockville Hotel & Suites

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BEST WESTERN Plus Rockville Hotel & Suites
3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850   |  
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Ranked #5 of 15 Hotels in Rockville
GreenLeadersSilver level
Knoxville, Pa.
1 review
“DC Trip”
4 of 5 stars Reviewed August 18, 2014

We recently traveled to DC for a family vacation. The location of the Best Western was great because of the shuttle taking you to the metro and also picking you back up. I would like to see more food offered at the restaurant and maybe queen size beds, The staff was very friendly and helpful. I would recommend anyone to stay here.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, August 22, 2014
Hi Linda! I am glad you found our shuttle amenity useful - this is something we endeavor to make sure all visitors, especially those that are on the fence realize about staying at our hotel. We are making notes on all suggestions such as yours for future improvements as they are available and approved. We look forward to your next visit and wish you well. Thank you, Alex.
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533 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
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English first
GALVESTON
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 14, 2014

Quality and service of this hotel was overall very good. Very reasonable cost for the three days we spent there sightseeing in DC and Virginia. And it was nice to have a shuttle to the Metro stop. We were a little disappointed that the restaurant was not open on Sunday evening. The last thing we felt like doing was leaving the hotel after a long day of sightseeing. But the refrigerated food offered by the registration desk was sufficient.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, August 15, 2014
Thank you for taking the time to detail your experience with us. I can relate to those times that one just doesn't have the energy or desire to take one more step. That's when our helpful staff takes the extra step to please, and if we know, we can help; your testament is proof. I'm glad we could help and look forward to your next visit - come back soon and tell your friends about us!
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Lewisburg, Tennessee
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

I recently traveled to the Washington area with my family. Everyone enjoyed our stay at the Best Western. The staff was very friendly and helpful. The rooms were pleasantly comfortable. We were able to take the train into D.C. and come back and relax after our days of touring. The kids enjoyed the swimming pool and we started each day dining on the complimentary breakfast. I would recommend this place to any traveler and would most definitely stay here again. The nightly rate was very reasonable.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, August 15, 2014
Thank you for your kind remarks, they are all shared with staff and we do our very best to make everyone's stay pleasant, comfortable and memorable. Service is number one with our staff!
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2014

Stayed 3 nights to attend the 2014 International Convention of Jehovah's Witnesses at FED-X Field, with 68,000 friends from 27 different countries. Starting and ending each wonderful day in this Hotel completed a near perfect trip. I would recommend staying at this Hotel without reservation, so go ahead and make one yourself!

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, August 15, 2014
Thank you so much for your glowing comments and warm recommendation!
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2014

Spent one night at this hotel and was pleasantly surprised by the size of the room and its cleanliness. Quick check in with prior special request for additional towels taken care of. Quick access to Metro and conveniently located off I 270.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, August 15, 2014
Thank you for your time while sharing your experience at our hotel and the area. We look forward to your return visit.
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Illinois, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2014

The staff who worked during our stay were friendly, helpful, and professional. The area the hotel was in lost power the first night of our stay due to a bad storm and we were on generator power - there were guests who were upset and the staff handled the situation quite professionally. Rooms were clean, beds comfortable. It was quiet.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, August 15, 2014
Thank you for taking the time to explain your visit, we try our very best to keep everyone happy and comfortable during inclement weather - so much so that our local population quickly checks into our hotel for comfort and safety. We always do our best and it usually shows...
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Hartford, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2014

After traveling by car 400+ miles we were pleasantly surprised to see our room was ready for check in (added bonus was early check-in). If you are planning to book I would recommend calling the Sales staff you may get better recommendation. It was nice to have the hot breakfast before heading off to see DC

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRockvilleMD, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, August 15, 2014
Thank you for your feedback and tips for future guests - we aim to please so come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Rockville
#4 Family Hotel in Rockville
#5 Business Hotel in Rockville
#7 Romantic Hotel in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Official Description (provided by the hotel):
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, our hotel welcomes you with gracious accommodations, fabulous amenities and a delicious hot breakfast daily. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area, directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. ... more   less 
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western

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