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“A nice place to rest your head” 4 of 5 stars
Review of BEST WESTERN Plus Rockville Hotel & Suites

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BEST WESTERN Plus Rockville Hotel & Suites
3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850   |  
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Special Offer
1,000 bonus reward points
Ranked #7 of 16 Hotels in Rockville
GreenLeadersSilver level
Philadelphia, Pennsylvania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“A nice place to rest your head”
4 of 5 stars Reviewed March 19, 2014

We stayed here over President's Day weekend for a trip to Washington DC. Since parking at the metro is free on the weekend, we drove from the hotel to the metro. Check in was easy and the staff was helpful in getting us to the metro station. Our room had everything we needed and we enjoyed the free breakfast in the morning. There were a lot of choices, eggs, meats, cereal, yogurt, fresh waffles. We ate dinner in DC, so didn't use the restaurant and didn't get back until 11:00 pm, so were pretty tired and just collapsed in bed.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, March 25, 2014
Joan, thank you for taking the team to give us your feedback. I’m so glad you enjoyed your stay with us. We are famous for our full American breakfast buffet. Guests never leave our hotel hungry. While we have lots of great restaurants just minutes from our hotel, DC is known for its wide variety of dining options, so I’m glad you were able to spend more time downtown.

We hope to see you here again soon at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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636 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
Bogota, Colombia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 17, 2014

Really comfortable room. The space was just wonderful. It is well located in a nice area. The shuttle service is very good to displacements around Bethesda. However there is a good enough alternative transportation.
The food was good, the Bar looks lonely at night but you can enjoy a talk with the bartender.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, March 18, 2014
Fernando, thank you for taking the time to review our hotel. I’m glad you found our rooms comfortable and were able to take advantage of our free shuttle. As I’m sure you learned the shuttle not only goes to the metro – but also has three key stops that give countless dining options for our guests. Thanks for keeping our bartender company during your stay. I couldn’t agree with you more. Because it’s kind of tucked away, many guests forget we have a bar that actually offers homemade pizza and really delicious wings. Stay tuned, as this spring we will be building a brand new bar in our lobby offering the great selections we offer now – and the same friendly bartenders to chat with.

We hope to see you here again soon at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Canada
1 review
4 of 5 stars Reviewed March 14, 2014

Made our first trip to DC area. The location was ideal for us and the staff were quite helpful in getting us settled. The hotel provides a good shuttle service to metro which is farther away than we thought. Trip in to DC is about 30 minutes. No amenities close by so you need a car to move around.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, March 17, 2014
Peter, I’m so glad you enjoyed your first trip to DC… and our team could be part of that experience. Traffic in the DC area can be crazy, so metro really is the best bet. Would you believe we are actually less than 2 miles from the metro stop despite what the traffic might suggest? I hope you also took advantage of our free metro not just to metro but to the many restaurants and shopping options that are just a couple miles away. We stop at three of the key areas makes numerous options just steps away. We hope to see you again soon.
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United States
1 review
4 of 5 stars Reviewed March 12, 2014

We stayed in the suite that had a separate bedroom. This was a nice sized, clean room with all the amenities we needed. The hotel was clean and the lobby was updated. The price is well worth it. and the location to get to a major highway was convenient.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, March 13, 2014
Meryn, thank you so much for taking the time to review our hotel. That was a smart to reserve a suite. For only $30 more you get almost twice the space! Our suites are very popular and go fast. We have been getting a lot of great feedback on our new lobby – I’m so glad you like our new contemporary look. .

We hope to see you here again soon at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts, United States
1 review
4 of 5 stars Reviewed March 9, 2014

Our room contained a king size bed which was the most comfortable hotel bed I have ever been in. The shower had excellent water pressure and temperature, along with a giant shower head which really helped massage the aching muscles gained from walking all over DC! Staff was very friendly and super helpful. I am particular with cleanliness, and felt the 'corner' cleaning could have been slightly better. Overall the value to product received was well worth price paid. We did take advantage of a spring sale/off season rate and ended up being snowed in for a half day. The hotel shuttle did not run, but we drove ourselves to station and took the Metro to DC for a hauntingly lovely experience shared only by other adventurous photographers and tourists.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, March 14, 2014
Julia, thank you so much for your kind words! We really have a great team here … and I have passed your words on to them. We really are a little hidden gem. I’m so glad you had a chance to see our snow covered capital! I know just what you mean by hauntingly lovely experience. I live right next to metro – and when everyone is snowed in, is a great time to see our city. It’s hard to explain the vibe – but you did. It’s one of my favorite times to see our nation’s capital

We hope to see you here again soon at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocean View, DE, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2014

I frequently do business in the Washington DC Area/Rockville MD - always staying at this hotel. Low rates for the area, terrific breakfast, and friendly staff. I enjoy it so much that when I brought my family over to visit the Holocaust Museum and Smithsonian Museums last Summer, we stayed here for three nights and used the free shuttle to and from the Metro station.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, March 14, 2014
Howard, thanks for your review. Being a repeat guest is the highest compliment you can give a hotel! It literally means you would do it all again. Funny that you came for business and returned for some relaxing fun, as so many of our guests do that. We really are a perfect hotel for work or play. Many people, like you, love our free shuttle to the metro – as driving in DC can be confusing if you are not from the areas. I hope you are a member of Best Western Rewards, so you are earning points for your stay.

We hope to see you here again soon at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, United States
1 review
5 of 5 stars Reviewed March 4, 2014

The Rockville, MD Best Western is an amazing experience for appreciating a Hotel Staff that does things right and with the guest in mind from the moment one arrives! The Front Desk expressed genuine concern for my comfort and convenience and went beyond my expectation in insuring I had a great stay. The facility itself is modern, well designed, efficiently laid out and clean as a whistle. I enjoyed my 3 day stay and had an opportunity to watch a professional level hotel staff shine as they went about their business of "Happy Guests"

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, March 5, 2014
Paul, thank you so much for your review!! Wow, I never get tired of hearing great feedback such as yours! While we are proud of our fresh new look in our lobby – we are even prouder of our team. They are great – and we are humbled every time we get great feedback on how hard they work to keep our guests happy. We are so lucky to have a great team – and I’m glad you noticed their efforts. I have already forwarded your comments to the teams so they can read your review.

We hope to see you here again soon at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Rockville
#5 Business Hotel in Rockville
#6 Family Hotel in Rockville
#7 Romantic Hotel in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Number of rooms: 164
Official Description (provided by the hotel):
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, our hotel welcomes you with gracious accommodations, fabulous amenities and a delicious hot breakfast daily. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area, directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. ... more   less 
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Also Known As:
Best Western Plus Rockville Hotel Rockville
Best Western Plus Rockville Hotel And Suites
Best Western Rockville Hotel
Rockville Best Western

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