We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stay at Best Western Rockville MD” 4 of 5 stars
Review of BEST WESTERN Plus Rockville Hotel & Suites

Save Saved
You added BEST WESTERN Plus Rockville Hotel & Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
BEST WESTERN Plus Rockville Hotel & Suites
3.0 of 5 Hotel   |   1251 West Montgomery Avenue, Route 28, Rockville, MD 20850   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Ranked #4 of 15 hotels in Rockville
GreenLeadersSilver level
Rockville, United States
2 reviews
“Stay at Best Western Rockville MD”
4 of 5 stars Reviewed September 26, 2013

A good hotel with good facilities, location and price. Plenty of parking, good rooms and great staff. I checked in very late, was greeted warmly and efficiently processed. Only complaint being the default condition is the charge for the in room safe. One has to state at checkout that it was not used.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, September 30, 2013
We are so happy to hear you enjoyed your stay with us. I will pass along your kind words to our “unsung heros” that work the late shift. I hear you about the safe fee. Being in the DC suburbs many of our guests need the oversized in room safes to hold important documents and you may have noticed they are even large enough for most laptops. Most hotels do not make these amenities optional, but required the add on charge. We wanted to not require this for our guests. We negotiated with our safe company to allow the charge to be removed at the point of checkout. Any other option would have increased the charge to guests that wanted to utilize the safes.

We hope to see you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

495 people have reviewed this hotel

Traveler rating
    208
    151
    76
    32
    28
See reviews for
178
102
39
121
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Staten Island, United States
1 review
5 of 5 stars Reviewed September 24, 2013

Great place to stay to see DC and not spend a fortune. Excellent breakfast-once I learned how to make the waffles. We used the metro and the shuttle which is provided by the hotel. The staff is very helpful.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, September 30, 2013
Thanks so much for your kind words. You are correct!! We really are a great place to stay when you want to see DC and not spend more than you have to on your hotel. Guests love our free parking and free shuttle to metro. We even have packages that include Metro passes – so you all ready to hit the city.

We hope to see you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erie, PA, United States
1 review
5 of 5 stars Reviewed September 23, 2013

Everything is great including the service. And it is easy to reach most any place in the area and it is a great value. I will use it every time I am in the DC area. I know many of the people in my business who travel to the DC area always stay at the Bestwestern, Rockville too.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, September 24, 2013
Thank you so much for your wonderful review!! While Best Western is the leader in the leisure market … sometimes people forget that many of our hotels are the perfect location for corporate travelers as well. That’s why Best Western developed its descriptor program. We have two new descriptors, BEST WESTERN PLUS and BEST WESTERN PREMIER. We are proud to be a PLUS hotel. Both offer additional amenities and services that cater to guests that are looking for just a little bit more. In these competitive times, it’s great that corporate travelers have a choice to stay somewhere that will not blow their budget while still giving them all the convenience that road warriors have come to expect.

We look forward to seeing you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed September 21, 2013

It is a good hotel with a reasonable price.The full complementary breakfast was delicious. More than the hotel facilities, we were pleased with staff. They are friendly, helpful, and always trying to solve any issue politely and fast.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, September 24, 2013
Thank you for taking the time to give us your feedback. We really are a little hidden gem! We get so much great guest feedback about how friendly our staff is. They really do care about our guests. I will make sure your kind words get back to them. Yes, our full American breakfast buffet is a real hit. Nobody ever leaves our hotel hungry.

We hope to see you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muncie, Indiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 16, 2013

The very best experience ever. We hated to leave. Not one negative to share about our stay.
Wedding anniversary trip was made so special by every employee we came in contact with. When we come back were not leaving this hotel except for maybe food. You can believe all the praise from the other reviews. We found absolutely nothing to complain about. We found a TGI FRIDAYS about 5 Miles away where the food complimented the quality of our stay.

Room Tip: We were on the fourth floor on the south side very quiet overlooked the pool yet no noise. My wife I...
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, September 17, 2013
Thank you so much for your kind words!!! We are so glad we could play a part in your wedding anniversary trip. We really are a hidden gem. We are very lucky to have a great team that really cares about our guests… and as you can see… it shows. You don’t even have to leave the hotel for food… between our free full American breakfast, our causal dinning for dinner and so many places that deliver – you are set. If you DO choose to venture off – you can always take our free shuttle to three key area locations that have numerous dining and shopping options.

We look forward to seeing you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palo Alto
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2013

We really loved staying here. It is conveniently located to visit friends in DC, Virginia and Maryland. The staff is exceptionally friendly and helpful, and the rooms and public areas are lovely. We hope to come again.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, September 17, 2013
I’m so glad you enjoyed your stay with us! Yes, we have the perfect location for visiting Washington, DC, Virginia and Maryland. We are so lucky to have a great team here that really cares about providing great guest service. I will forward your comments to the team. Thank you for your kind words about our public areas we JUST finished a major refresh of the lobby....we couldn’t be prouder of our brand new look.

We look forward to seeing you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed September 14, 2013

We spent 3 days at the Rockville Best Western while sightseeing in Washington DC. It was a great experience. The staff was extremely helpful and friendly. The complimentary shuttle to the Metro Center was very much appreciated. The hotel was very clean and well kept. The full complimentary breakfast was delicious and the attendant took great pride in keeping everything orderly. Would definitely stay there again when visiting the DC area in the future.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CWHotels, Director of Sales at BEST WESTERN Plus Rockville Hotel & Suites, responded to this review, September 16, 2013
That’s so kind of you to say!! I have to agree with you … we really do have a great team here. Guests love our free shuttle to Metro. While it’s only 2 miles away – it makes it easy when you might know your way around town. Between our free guest parking and shuttle – we are just steps from Washington, DC via metro.

We look forward to seeing you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on social media: Facebook, please like us at /BestWesternPlusRockville and on twitter follow us at /BWRockville. Also check out our Facebook page for our specials for added savings!

Ron Wallach
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to BEST WESTERN Plus Rockville Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Plus Rockville Hotel & Suites

Address: 1251 West Montgomery Avenue, Route 28, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Rockville
#3 Business Hotel in Rockville
#4 Family Hotel in Rockville
#7 Romantic Hotel in Rockville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Plus Rockville Hotel & Suites 3*
Official Description (provided by the hotel):
When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 renovated guest rooms and suites, our hotel welcomes you with gracious accommodations, fabulous amenities and a delicious hot breakfast daily. Our prime location convenient to work and play in Rockville and is just 12 miles north of the greater DC area, directly off I-270. Our hotel is near historical sites, government agencies and family attractions and we are the first choice for your I-270 Technology Corridor Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Travelocity, Priceline, Tingo, Hotels.com, BookIt.com, BookingOdigeoWL, Despegar.com, Otel, Venere and Agoda so you can book your BEST WESTERN Plus Rockville Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Rockville Hotel And Suites
Best Western Plus Rockville Hotel Rockville
Best Western Rockville Hotel
Rockville Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN Plus Rockville Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.