I checked into this hotel this evening. The room was quite warm so I turned on the AC unit. Several hours later the room is warmer than when I arrived. I attempted to call down to the Front Desk and repeatedly encountered a busy signal over and over again. I went down to the Front Desk to explain the situation. I was told that the hotel is sold out and there is no maintenance personnel working. They best they could suggest is I deal with it tonight and they try and figure out a solution tomorrow.
Obviously, this is unacceptable. I stayed here to be close to the metro to get into DC early in the morning and now I won't get a good night sleep. I won't make this mistake again.
- Official Description (provided by the hotel):
- When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, FREE parking, FREE breakfast and FREE Wi-Fi, you'll be hard pressed to find a better deal. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area and directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. Family, business, kid and pet friendly accommodations to suit your needs for a comfortable and relaxing stay... Traveling with an RV - no worries - bring it and park for the night or the weekend, there is plenty of space. ... more less
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- Also Known As:
- Best Western Plus Rockville Hotel And Suites
- Best Western Plus Rockville Hotel Rockville
- Best Western Rockville Hotel
- Rockville Best Western