Because I frequently travel with my dogs, I don't mind paying an extra fee to help with the upkeep of the pet rooms. However, at this hotel the pet-friendly rooms apparently aren't kept up at all, and in fact they appear to intentionally leave their pet rooms in a state of disrepair. If their pet fee isn't high enough to cover the costs of maintaining the rooms, they really should consider raising it. Most of us would happily pay a higher fee to a hotel in order to get a clean, well-maintained room.
My room had obvious stains on the carpet, the bathroom door looked like someone had locked their pet in there and it tried to break free, even the cable hookup was coming off the wall. The pet walking area also had no bags, so I had to go to the front desk for a laundry bag. A friend who came to pick me up told me that the room also had a distinct pet urine odor, but my nose was stopped up so that isn't something I personally noticed. When I mentioned these issues to the desk clerk upon checkout and told her that they really need to block that room off so they can take care of the problems, she seemed completely disinterested.
This hotel might be okay if you don't have pets but if you do, I recommend staying at one of the many other pet-friendly hotels in the area that don't make you feel like a second-class citizen for bringing your pet.
- Official Description (provided by the hotel):
- When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 non-smoking guest rooms and suites, our hotel welcomes you with gracious accommodations, fabulous amenities and a delicious hot breakfast daily. Our prime location is convenient for work and play in Rockville Maryland and is just 12 miles north of the greater Washington DC area, directly off I-270 also known as Maryland's Technology Corridor. Our hotel is near historical sites, lovely parks, major corporations, government agencies and family attractions. ... more less
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- Also Known As:
- Best Western Plus Rockville Hotel Rockville
- Best Western Plus Rockville Hotel And Suites
- Best Western Rockville Hotel
- Rockville Best Western