If you want a hotel that is convenient and very close to Washington, DC, this is a very good place to stay in order to avoid trafic. Our arrival was handled efficiently and to the point. We were told what room to go to and that was that. The right words were said for welcoming us to the hotel. The room was very clean and we had clean towels every day. Linen is not changed every day maybe every three days. You can ask for the linen to be changed if you happen to read the information on the desk. We missed that until the last night. The hotel is a good average hotel which offers some extras. There is a buffet breakfast served every morning. We stopped in twice for the breakfast during a four night stay and found the breakfast to be Okay. Lots of food and coffee. Also, the tables are cleaned quickly. If you are a breakfast person, this is a good selling point as it is included with your stay. I guess if you have a big appetite, you can eat as much as you like.
We stayed at this hotel as it was convenient for us as we were visiting family in Rockville and wanted to also have the opportunity to visit Washington DC. The hotel has a van that will take you to the metro. It will also take you to some of the stores and restaurants in the surrounding area according to the driver. This is very convenient for those who do not want to drive their own car or who do not have transportation. The van is old and banged up. The top step to get on and off is bent and just waiting for an accident to happen. However, if you are careful in getting on and off, it works. The van is a convenient way of getting back and forth to the metro. We had to take a taxi to the metro one morning as the van had about twenty guests with their luggage waiting to be transported to the metro. A ride on the van will save you about $12 on taxi fare if you take the van. The van drivers are friendly and seem to enjoy their job. However, the front desk staff seemed to be out of sorts for a couple of days during our stay. People do have "off" days but if you work with the public, try to put the fair side out. A little training would go a long way to be able to answer simple questions with a "look see" on the computer. The clerks are not rude, just a little impatient. I did not have any interaction with the manager. Actually, the front desk is efficient for check in and were just not interested in being friendly. I think that the availability of a computer and a fast printer are a plus. This hotel has four computers for the guests to use of which two were working at the time. I was able to print an itinerary from AAA which I needed. This is a big plus for business people and travelers. All in all, in spite of the little incidents, we would consider statying at this hotel again. Clean, convenient, and very good parking. A good deal for people who want a convenient place to stay especially if going back and forth to Washington DC. Spacious grounds and safe. This hotel is close to the Interstate.
Our stay was pleasant.
- Also Known As:
- Best Western Plus Rockville Hotel Rockville
- Best Western Plus Rockville Hotel
- Best Western Plus Rockville Hotel And Suites
- Best Western Rockville Hotel
- Best Western Rockville
- Rockville Best Western
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