I recently stayed here with family to attend a wedding in the DC area. For some reason, our reservation showed us coming a day later so when we arrived at the property on the first night, we didn't have a room and the hotel was sold out. Yikes! Since we hadn't made the reservations ourselves and were part of a larger wedding group, I don't know what the source of the error was but I did appreciate that the hotel staff immediately got on the phone and tried to get us a couple of rooms at a nearby hotel. When we did finally check in the next day, the staff made extra effort to check us in early (before noon) and they made sure to put all of our rooms on the same floor. From then on, it was pretty smooth sailing at the hotel.
I would echo some of the other reviews about the shuttle - while it's convenient and the metro is easy for getting to/from DC, you do have to be on time for drop offs to the metro, and when the hotel is full, the shuttles get very busy. Another shuttle during peak times might be a good idea for the Best Western.
The breakfast is convenient, and it's nice to have the fridge and microwave in the rooms. Although as others have pointed out, there is not much within walking distance so while you're out exploring DC, pick up any snacks/drinks you want in your room and bring them back!
Top scores go to the friendly staff and the free wifi!
- Official Description (provided by the hotel):
- When visiting the greater Washington DC area, stay at the BEST WESTERN PLUS Rockville Hotel & Suites. With 164 renovated guest rooms and suites, our hotel welcomes you with gracious accommodations, fabulous amenities and a delicious hot breakfast daily. Our prime location convenient to work and play in Rockville and is just 12 miles north of the greater DC area, directly off I-270. Our hotel is near historical sites, government agencies and family attractions and we are the first choice for your I-270 Technology Corridor Hotel. ... more less
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- Also Known As:
- Best Western Plus Rockville Hotel Rockville
- Best Western Plus Rockville Hotel And Suites
- Best Western Rockville Hotel
- Rockville Best Western