The hotel was doing construction on the floor above us during our entire weekend stay. All day Friday, Friday evening past 7pm, Saturday, Saturday evening. It didn't stop. Management was completely unhelpful. The manager on Friday night finally agreed that Friday night at 7:30 was a reasonable time o stop construction. We tried to speak to a manager again on Saturday around noon, but were told "there is no one in charge here until 3pm." (You can't make that up!). Once the Saturday afternoon manager showed up, his response in was: "We're renovating." (In case we didn't get it with every hammer pound). One elevator was being used for construction, so waits for the single remaining elevator could be 10 minutes plus. It's a Sheraton; I'm not expecting the Four Seasons, but what about a room that is habitable and management that is present?
- Official Description (provided by the hotel):
- The Sheraton Rockville Hotel is part of the beautiful planned development of King Farm, surrounded by lovely bike and walking paths and minutes from the area's restaurants, boutiques & coffee shops. ... more less
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- Also Known As:
- Sheraton Rockville
- Rockville Sheraton