I recently stayed at this property with my 16-year-old daughter who was participating in a soccer tournament not too far from the hotel. We had a very comfortable and pleasant stay for the time that we were there. Absolutely no complaints but also nothing remarkable. Then, we checked out of the hotel, and 3+ hours into our ride home, my daughter realized that she had forgotten her laptop computer in our hotel room! To say that panic set in would be an understatement. My daughter called the hotel from the road and explained her situation. A wonderful staff member at the hotel named Adam told her not to worry and that he would contact her in 5 minutes to let her know if they found the computer. Less than 5 minutes later, she received a call. Adam told her that they would pack up the laptop and ship it back to us and that she would have it in two days. Two days later, a FedEx package arrived at our door with her computer safely inside. Phew! I can't thank the Bethesda Marriott North enough for their taking care of this situation so seamlessly. They completely surprised and delighted us with the service that they provided. My daughter will be forever grateful that her computer was rescued and that she could hand her homework in on time.