For supposedly being a nicer hotel there was a lot about this hotel that was not nice at all. For starters when we tried to check in we were told that there was no reservation in our name. It turned out that they had spelled our name wrong, and they were not too pleasant while we worked to fix the error. Upon checking out we discovered that the first name was still spelled wrong even after the hassle at check-in.
There aren't very many extras at this hotel. Our room did not have a fridge. You have to pay to use wireless. We were asked if we would be parking on site, but we were not told that we would be charged to use the parking lot. We would have used it anyway, but they could have been more upfront about the situation.
Our room was clean and pleasant enough, but upon visiting another guest's room, we discovered they had really ugly, old carpeting and fairly shabby decor. The beds in both rooms were not very comfortable and the pillows were awkward sizes and shapes.
The high point was probably the bathroom. It was clean and the shower was nice. The staff (other than the front desk staff the day of check-in) was also pretty friendly.
I'm not too familiar with the area so I don't know what other options are available but I imagine you can find a better experience elsewhere.
- Also Known As:
- Bethesda North Marriott Hotel And Conference Center
- Marriott Bethesda North
- Marriott Hotel Rockville
- Marriott Rockville
- Rockville Marriott
- Official Description (provided by the hotel):
- This hotel offers conference space and services for any event. It also offers a fitness center, heated indoor pool, restaurants, the largest ballroom in Maryland, and is close to the DC museums. ... more less
- Reservation Options:
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