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“Homewood Suites” 5 of 5 stars
Review of Homewood Suites Rockville - Gaithersburg

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Homewood Suites Rockville - Gaithersburg
3.0 of 5 Hotel   |   14975 Shady Grove Road, Rockville, MD 20850   |  
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Ranked #1 of 16 Hotels in Rockville
Certificate of Excellence
Boston, Massachusetts
1 review
“Homewood Suites”
5 of 5 stars Reviewed March 10, 2014

comfortable, spacious, quite suites. the complimentary breakfast and manager's reception in the evening are timesavers, if you are busy and do not have the time to go to restaurants. Plus they are money savers too. They serve good wholesome dishes.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, March 13, 2014
Dear zellekag,

Thank you for choosing to stay at the Homewood Suites Rockville during your recent trip with your family! We greatly appreciate your feedback, and I'm very happy to hear that you found our suites to be comfortable, spacious and quiet, and that you enjoyed the value and convenience of our wholesome meals at our complimentary breakfast and evening reception. These are definitely a few of the many reasons our guests continue to come back, and we certainly look forward to welcoming you and your family back again soon!

Sincerely,

Michael Anderson
General Manager
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298 reviews from our community

Traveler rating
    210
    69
    7
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Korean first
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English first
Wilmington, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

This hotel is great for business travelers. Complimentary breakfast offers a variety including hot items. The suites offer all the comforts of home. I am never disappointed with my stay in this hotel.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, March 11, 2014
Dear Pamela B,

Thank you for returning to the Homewood Suites Rockville during your recent business trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you enjoy our plentiful, hot, complimentary breakfast buffet and our comfortable, fully-equipped suites. Thank you again, and we certainly look forward to welcoming you back soon!

Sincerely,

Michael Anderson
General Manager
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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 24, 2014

Our family of five stayed at this hotel for a weekend visit with relatives and friends in the area. We checked in at 11:45 pm after a long drive, and when we entered the suite, there was a very strong odor of burned something (coffee?popcorn?plastic?) although everything looked very clean. It was late and the kids were exhausted, so we decided to just deal with it for the night. The next morning my husband let the front desk staff know, and we were assured that it would be taken care of. When we returned to the hotel that evening, the smell hit us in the face as soon as we walked into the suite. I went back down to the main desk to let them know, and was immediately offered a suite change which was accomplished within the hour. It was a very professionally and efficiently done process, but I wondered why the housekeepers hadn't noticed the smell......
Otherwise, the hotel was very nice. As I've mentioned, immaculate with friendly helpful staff, nice hot breakfast with abundant choices, The hotel was mostly very quiet, which was amazing because they seemed pretty booked. Clean large exercise room and good sized pool. Bed was a bit firm for my taste but my husband found the mattress very comfortable. Kids slept well on the sofa bed. Ample parking and very convenient location. I would stay there again.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 28, 2014
Dear Maggi94,

Thank you for choosing to stay at the Homewood Suites Rockville-Gaithersburg during you recent trip with the family. We appreciate your feedback, and I'm very happy to hear you had an enjoyable experience and would stay with us again. I'm sorry for the odor issue that you experienced in your suite. I'm glad that we quickly changed your room, but we certainly should have resolved the issue the first time you informed us. It's great that your family enjoyed our friendly staff, complimentary full hot breakfast, large fitness and pool and quiet atmosphere. I'm sorry if the mattress was a little firm for you, but glad that your family enjoyed our beds. Thank you again, and we certainly look forward to welcoming you and your family back again soon!

Sincerely,

Michael Anderson
General Manager
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Medford, NJ, United States
2 reviews
5 of 5 stars Reviewed February 24, 2014

The Rockville-Gaithersburg Homewood Suites is very convenient to the Northwest DC area and has excellent quality. The staff is very helpful and courteous. The complimentary breakfast and dinner were good quality and selection. The fact that this hotel is, essentially, in the same building as a Hilton Garden Inn is very convenient for Hilton Honors members. I have stayed at both and always been satisfied.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 28, 2014
Hello William S,

Thank you for choosing to stay at the Homewood Suites Rockville during your recent business trip to the area. We appreciate your feedback, and I'm very happy to hear that you find our location to be convenient, staff to be helpful and courteous and complimentary breakfast and dinner to be of good quality and selection. It's great that you have been able to experience both our properties, and we certainly look forward to welcoming you back at either location soon!

Sincerely,

Michael Anderson
General Manager
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Germantown, United States
1 review
5 of 5 stars Reviewed February 23, 2014

I enjoyed staying at this hotel for several important reasons. The hotel staff was friendly and helpful, clean rooms, and great complementary breakfast. The staff provided me with a speedy check-in/check-out process also! This was a great experience for my boyfriend and I during Valentine's day weekend.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 24, 2014
Dear Jametria E,

Thank you for choosing to stay at the Homewood Suites Rockville over the Valentine's Day weekend! We appreciate your feedback, and I'm very happy to hear that you found our rooms to be clean, complimentary breakfast to be great, and staff to be friendly and helpful. We're glad you and your boyfriend had a great experience, and we certainly look forward to welcoming you back again soon. Thanks again, and have a great day!

Sincerely,

Michael Anderson
General Manager
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Frederick, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 18, 2014

This hotel was womderful; very clean, smelled nice, everything working excellent and the staff was superb. The location was great; far enough away form the DC traffic but close enought to get you everywhere you need to. Not far from metro and highway. If you are looking for comfort and relaxation, Would recommend a stay in this hotel.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 24, 2014
Dear George M,

Thank you for your feedback regarding your recent stay at the Homewood Suites Rockville! I'm very happy to hear that you had an enjoyable experience and found our hotel to be wonderful with our clean, functional property, superb staff and great location! It's great that you were able to enjoy some comfort and relaxation, and we certainly appreciate your recommendation. We look forward to welcoming you back again soon. Thank you!

Sincerely,

Michael Anderson
General Manager
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Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 18, 2014

Excellent place to stay. I had a 2 rm suite w/a fireplace...was very nice. Clean, great service. There was a prob. w/the heating but someone promptly resolved the issue. I would def. recommend staying here.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 24, 2014
Dear amiller59,

Thank you for choosing the Homewood Suites Rockville during your recent business trip to the area. We appreciate your feedback, and I'm very happy to hear that you enjoyed our clean fireplace suite, that you received great service, and that we quickly resolved the heating issue. We great appreciate your recommendation, and we certainly look forward to welcoming you back during you next visit the area. Thanks!

Sincerely,

Michael Anderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rockville
#1 Romantic Hotel in Rockville
#1 Business Hotel in Rockville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Rockville - Gaithersburg 3*
Number of rooms: 87
Official Description (provided by the hotel):
The Homewood Suites by Hilton Rockville-Gaithersburg offers all the amenities of home, with the service that will make you want to return. Featuring 87 well-appointed guest suites, offering studio king, one bedroom king, 2 bedroom king, and 1 bedroom 2 queen bed suites, your sure to enjoy your time with us. Each stay includes our famous "Suite Start" breakfast offering a vast array of hot and cold nutritious options to start your day. We also offer complimentary shuttle service within a 3 mile radius (7am-9pm), free high speed wireless internet access, room service, indoor heated pool and whirlpool, and 24 hour fitness center. ... more   less 
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Also Known As:
Homewood Suites Rockville - Gaithersburg Hotel Rockville

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