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“Great Hotel” 5 of 5 stars
Review of Homewood Suites Rockville - Gaithersburg

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Homewood Suites Rockville - Gaithersburg
14975 Shady Grove Road, Rockville, MD 20850   |  
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Ranked #2 of 16 Hotels in Rockville
Evansville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great Hotel”
5 of 5 stars Reviewed February 8, 2014

Poster Child for Homewood Suites; everything extremely good. Service was excelle nt and room\ was very clean and special, well controlled by thermostat. Kichen was cleaned and well supplied. The comfort of the bed was really good.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 10, 2014
Hello Robert L,

Thank you for choosing to stay at the Homewood Suites Rockville during your recent business trip to the area! We greatly appreciate your feedback, and I'm very happy to hear that you found our suites to be very clean, well supplied and comfortable, and that you found our service to be excellent. Also, we appreciate you considering us the "Poster Child" of Homewood Suites! Thank you again, and we certainly look forward to welcoming you back again soon!

Sincerely,

Michael Anderson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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246 reviews from our community

Traveler rating
    170
    60
    5
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Korean first
  • Spanish first
  • Any
English first
Rockville, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 5, 2014

I selected this hotel because of the overwhelmingly positive reviews, and I was not disappointed. This is one of the nicest and best-equipped-for-the-business-traveller hotel I have stayed at in many years, and one of the best in terms of value for money. When I arrived at around 10:00 a.m. -- WAY before checkin time -- The front desk clerk went out of his way to find me a room (one that ended up being nicer than the one I booked) and adjusted the rate to make it come out the same. Also, I was in town for some same day surgery, and needed to be picked up at the Metro station, needed to go to a doctor's appointment a few miles away, and then to the surgery center the following day, all of which was arranged by the hotel shuttle driver Jason, who could not have been more welcoming and helpful.

The fact that the lobby is beautiful, the room clean, well organized and well-equipped (plugs everywhere, both a physical and wireless network connection, etc. were just bonuses on top of everything else.

Would I stay here again? Hell yes. I might move in.

Room Tip: All I know is there was an ice storm last night and the view of the trees coated in ice out of room...
See more room tips
  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 6, 2014
Dear Jeff H,

Thank you for choosing to stay at the Homewood Suites Rockville based on our great reviews! We appreciate your feedback, and I'm very happy to hear that you consider our hotel one of the nicest that you've stayed in many years, and that you found great value in our hotel. I"m glad our front desk team assisted with an early check-in to an upgraded suite (with a nice view of the forest preservation behind our hotel!), and that Jason took great care of you! Also, it's great that you enjoyed our beautiful lobby and clean, functional suites. We welcome you to move in, and we certainly look forward to welcoming you back soon. Thanks again, and have a great day!

Sincerely,

Michael Anderson
General Manager
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Bergen County NJ, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 5, 2014

Great hotel for business. Rooms are very comfortable and new. Dinner and breakfast fine if you don't want to go out and included with room price. Had a problem with one of the two TV's and they had a tech up in five minutes to adjust

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 6, 2014
Hello Kevin S,

Thank you for choosing to stay at the Homewood Suites during your recent business trip to Rockville! I'm very happy to hear that you consider our hotel "Top of the Line" and that you found our rooms to be very comfortable. I'm sorry for the issue you experienced with one of the TVs, but I'm glad it was quickly resolved. Thank you for your feedback, and we look forward to welcoming you back again soon.

Sincerely,

Michael Anderson
General Manager
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Denver, United States
1 review
5 of 5 stars Reviewed February 5, 2014

If I have a choice in hotels I will choose the Homewood Suites or Embassy Suites because they have two rooms and are much more quiet and comfortable typically for the same price as a single hotel room. My experience staying at this Homewood Suites was excellent. It was quiet and comfortable with a high level of customer service. I've stayed in much more expensive hotels, however the quality, comfort and service at this Homewood Suites was a good as anywhere I've ever stayed.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 6, 2014
Hello Robert B,

Thank you for choosing the Homewood Suites Rockville during your recent business trip to the area. We appreciate your feedback, and I'm very happy to hear that you had an excellent experience and found our hotel to offer quiet and comfortable surroundings withe a high level of service. We are also honored that you consider your experience at our hotel as good as anywhere you've stayed. We certainly look forward to welcoming you back soon!

Sincerely,

Michael Anderson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Highland Park, United States
2 reviews
4 of 5 stars Reviewed February 2, 2014

We reserved the only type of room available, a king bedded studio for two adults and young 2 teenage boys. The room was spacious enough for all vs. a regular hotel room. There was a kitchenette which was clean. Everything looked fairly new. The bathroom was clean and fine but a little cool; it could have used a heat lamp. The king bed was OK, not super comfortable nor uncomfortable as I have lower back issues. The bedding and comforter was comfy and warm enough. The sleeper sofa bed was OK, not very uncomfortable but could be better. It actually is not bad for a sofa bed (but can't they be better?). We knew they offered breakfast but were surprised they offer dinner free for guests on weekdays, though due to dietary restrictions, we did not partake in either. The pool was uninviting since it was small. I would consider going back but there are many other hotels near here too.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 6, 2014
Dear Anna S,

Thank you for your feedback regarding your recent stay with your family at the Homewood Suites Rockville! I'm glad that you found our suites to be spacious for your family of four, but I'm sorry that our bathroom was a bit cool and that our King bed and sofa bed were not comfortable as expected. Also, I'm sorry that you found our pool to be uninviting. We hope that you and your family will consider our hotel during your next visit to Rockville, and we will be sure work on the variety of food items that we offer for dinner in order to meet any dietary need. Thank you again, and have a great day!

Sincerely,

Michael Anderson
General Manager
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Beaver Falls, United States
1 review
5 of 5 stars Reviewed January 28, 2014

The service and friendliness of the staff met the high quality of the facility. I am employed by a company that does contract work for the federal government and we have multiple contactors that travel to the Rockville /Washington DC area. We have recommended the Homewood Suites to them and they also stay there when in town for business. I've already reserved a suite for several more weeks this year.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, February 6, 2014
Hello Greg M,

Thank you for choosing to stay at the Homewood Suites Rockville during your recent business trip to the area! We appreciate your feedback, and I'm very happy to hear that you find our service to meet our high quality hotel! We greatly appreciate your recommendation to the contractors you work with, and we certainly look forward to welcoming you back during your next trip to Rockville. Thank you again, and have a great day!

Sincerely,

Michael Anderson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 21, 2014

The Homewood Suites Rockville/Gaithersburg is an excellent hotel choice in this area. When a dance competition brought us to Rockville the weekend of January 17, we searched for a hotel that would meet our needs, and the Homewood Suites delivered. Check in was quick and pleasant after a long drive in following a full work day. The rooms are great: spacious, comfortable and clean with everything you need for any length of stay. The included full, hot breakfast was always well stocked with enough variety for everyone. The hotel is immaculately clean, and each staff member we encountered greeted us with a friendly smile. A small issue with the living room television in our suite was addressed quickly the night of our arrival. We would highly recommend the Homewood Suites Rockville/Gaithersburg if your travels bring you to this area!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fallsgroveteam, General Manager at Homewood Suites Rockville - Gaithersburg, responded to this review, January 22, 2014
Dear eibzz121,

Thank you for choosing to stay at the Homewood Suites Rockville during your trip to the area for a dance competition. We greatly appreciate your feedback, and I'm very happy to hear that you had an enjoyable experience with a quick check-in, with our spacious, comfortable suites, with our hot, complimentary breakfast and immaculately clean hotel. I'm sorry that you had a small issue with the TV but glad it was quickly resolved, and I'm glad our staff members always greeted with you with a friendly smile. We appreciate your recommendation, and we certainly look forward to welcoming you and your family back again soon. Thanks again, and have a great day!

Sincerely,

Michael Anderson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Rockville - Gaithersburg

Address: 14975 Shady Grove Road, Rockville, MD 20850
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rockville
#1 Best Value Hotel in Rockville
#1 Family Hotel in Rockville
#2 Romantic Hotel in Rockville
Price Range (Based on Average Rates): $$
Number of rooms: 87
Official Description (provided by the hotel):
The Homewood Suites by Hilton Rockville-Gaithersburg offers all the amenities of home, with the service that will make you want to return. Featuring 87 well-appointed guest suites, offering studio king, one bedroom king, 2 bedroom king, and 1 bedroom 2 queen bed suites, your sure to enjoy your time with us. Each stay includes our famous "Suite Start" breakfast offering a vast array of hot and cold nutritious options to start your day. We also offer complimentary shuttle service within a 3 mile radius (7am-9pm), free high speed wireless internet access, room service, indoor heated pool and whirlpool, and 24 hour fitness center. ... more   less 
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Also Known As:
Homewood Suites Rockville - Gaithersburg Hotel Rockville

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