I guess I expected perfection since I'd been told this hotel was rated number 1 last year. We used this hotel as a home base for our vacation as it was centrally located and had a kitchen which allowed us to economize. Many of the amenties are based on the business clientale, which also suited us fine. Our reservation for a double room was not available when we arrived and the front desk staff offered to put us up in the Hilton next door with a double. The problem was we planned meals around having the kitchen so we declined their offer and took a single bed with pull out couch for one night. I have to say the pull out bed was very lumpy and uncomfortable. The beds, however, were very comfortable but the pillows were too soft for me. I prefer a firm foam pillow.
We used the hot tub and pool almost every night. The hot tub was out of service our second night there, but was fixed by our next visit. There is a life guard on duty while the pool is open, which is a first.
The hotel has a list of other amenties like energy saving key card that must be in the slot near the door for the power to work, coin laundry, large fitness center, and complimentary breakfast, and some dinners throughout the week. There is a complimentary shuttle to the Metro station but we chose to drive as it wasn't that far.
The breakfasts were okay and met our needs. We partook of several of the dinners but if you don't get there early the food is cold and picked over.
Internet connection was free but we found it to be rather slow.
I also would have liked another trash can near the desk, but that's getting real picky.
All in all it was a very nice hotel. I would have liked some sort of compensation for our inconvenience the first night especially since we'd had the reservation for months. I would definately stay there again if I was in the area.