We were in town for a wedding & all stayed in this convenient area in Rockville. As with Homewood Suites, a large refridgerator and microwave is standard -- love that, as no matter what hotel I stay in, I bring my own coffee pot & must have "my own half-&-half" that must stay refrigerated. But I digress! The overall hotel was very nice, altho I've stayed in better Homewoods in the sense that the rugs @ this one were kind of worn & our room was not "spotless" (you know, that ol' hair still in the shower area....c'mon cleaning people, that's a real no-no!). I also had the misfortune of losing my camera which I left in their lobby. I called the hotel while a bunch of us were out to dinner and I noticed I had left my camera behind with precious pictures already taken! Two times I was hung up on -- I'd like to think it was an accident, but when I finally explained for the THIRD time that I may have left my camera on a particular leather chair in the lobby, the girl at the front felt this phone call needed to go to another person. I only wanted someone to check really quick and that was only the first time I was hung up on (or disconnected - ?). Anyway, if I were at the front desk, I would immediately have checked the area. One of the girls took my cell phone number but never had the courtesy to follow up on that "promise." So while in a very noisy restaurant, I persisted with Homewood's front desk & got little satisfaction. ANYWAY, the overall hotel really was nice & there was a lovely girl that we did deal with who worked at the front desk, so I don't want to give the impression they were all not helpful. One NEGATIVE I will add, however, if Management cares to take note of, is during the breakfast frenzy, we noticed some "walk-ins" that we were sure were not staying at the hotel. I wouldn't ordinarily care but since we are "paying customers" & "walk-ins" are not, I think some of the "locals" take advantage of the fact that Homewood serves large breakfasts without anyone checking who belongs where, if you know what I mean!

This hotel is excellent. We stayed one night on 8/10/12. Room looked and felt like a $250 room. Quiet, refinded, relatively new. Free parking, in a very good area. Could not be better. I rate this hotel with 5 stars and a low rate

We stayed at this hotel during the first week of June; we'd always wanted to visit DC with our children, ages 7 & 9. I was initially skeptical despite the glowing reviews, however, shortly after we arrived those fears were definitely forgotten. This hotel definitely does fulfill their motto of attempting to be your "home away from home". We were blown away! The staff are incredible, which I'm sure is a testament to how they are regarded by management. We interacted with Michael Anderson, Jason (shuttle driver), Ariel (intern-front desk) and Tuya (breakfast attendee). Two specific examples of staff going beyond are: Michael driving the shuttle bus himself to pick us up at the Metro stop during rush hour, and Tuya making fresh coffee for us and putting together special fruit plates for our girls. Our room was exactly as per the posted pictures, as was the rest of the hotel. The shuttle service, the food (morning and evening), the pool, the exercise room, the suite itself, the kids' games room were all wonderful. The grocery store is indeed close by, as are lots of eateries. We toured DC via Metro, Luray's Caverns and the Baltimore Aquarium. We highly recommend this particular hotel; You'd be hard pressed to do better!

Thank you, Homewood Suites, for making our stay fantastic.

Sincerely,
Leaha and Mark Palmer

If you are anything like I was, you read all of the reviews for this property and figured that it was going to be a pretty good experience. I have to say I was wrong and the reviewers that have come before me were absolutely correct. The hotel is positively wonderful.

My first day to the hotel was not going well as they were working on the parts of the metro (Red Line) and it involved a significant amount of up and down escalators (broken) carrying my luggage. Luckily, the shuttle did not take long to pick us up after we reached the end. The first night there was on Sunday... so no supper offered. But, luckily there is a Safeway, and around 10-15 places to eat within a tenth of a mile. With a good sized kitchen with all required items in place (pots, pans, plates, glasses, etc.) you could shop for the fixins for a truly home cooked meal, or dine out. The Monday through Thursday suppers were quite good. The were free and everyone was in great spirits. This was where this hotel set itself off from all others. While getting something to eat I noticed a very nice gentleman speaking with several guests. I noticed that he had a name badge on, and to my surprise it was Mr. Anderson the General Manager. I have stayed in numerous hotels over the past ~20 years and NEVER saw a Hotel Manager simply out speaking with guests, enjoying the social interaction with his guests, and truly wanting to make their stay as perfect as possible. It wasn't like he was out there to address an issue that a guest had, it was simply his way of making sure that everyone was happy. (I think it was on Wednesday Night - he'd probably remember as I was so surprised when I saw him, I couldn't help mentioning that I recognized his name from his Tripadvisor responses)

Another positive I came across... the shuttle. I had scheduled a pick up for myself and another individual. At the spur of the moment I decided to take in the sights of DC and the other individual went to the hotel. The front desk staff noted that I didn't get picked up, and called me simply to ensure that I hadn't been missed, or needed something. They offered to come pick me up when I was done. Another time, I had the shuttle scheduled for approximately 5:30 PM, but I came back about 30 mintues early and the shuttle was tied up for about another 15 minutes or so. I didn't worry about it and simply told them I would grab a taxi. So a little later that night, I got another call just making sure that they hadn't failed me in someway and offered to make amends. I told them that I was flattered that they would even offer to do so... but also told them that they didn't need to do anything as it was purely my choice.

I wish I could point out specific members of the staff that went above and beyond to make this experience great, but it would not be fair... The best I can do is to simply say that everyone that works there contributed to the totality of me having the best hotel experience (from the housekeeping staff, shuttle drivers, front desk staff, and the individuals working in the food service area).

I also noted that on several reviews it mentioned that the A/C was noisy... It was definitely not noisy in my room as the unit was very quite and effective. There may be some louder units in the building, but I didn't hear one complaint, from any of the other individuals staying there that I had spoken with, about the noise.

I could go on and on about the positives - but many of you would have already moved on to the next review, so I'll stop here...

I will be staying there again, and the next time I'll be bringing the family...