stayed at the garden inn and 2 weeks later at the Homewood suites which is connected to garden inn. place is new and staff is very nice. same problem in both sides. brand new hotel yet heating doesn't work. in garden inn, kept walking into a freezing cold room and heaters didn't work properly. they told me it had to be coded to VIP for it to not freeze which annoyed me further. stayed at homwood suites and same problem. walking into freezing rooms and then turning on heat which have mind of their own. also the units are so loud that I couldn't sleep both nights as they blow horns all night long. I would not recommend either hotel as management knows about these issues yet does nothing about it.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Rockville-Gaithersburg is the premier business and leisure hotel in the Rockville-Gaithersburg area. Offering full service accommodations including daily shuttle service, room service, corporate and social meeting space, full service restaurant offering mid-scale dining with breakfast and dinner selections, complimentary high speed wireless and LAN internet service, indoor heated pool, whirlpool, and 24 hour fitness center, with a designated children's room offering games and activities. ... more less
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- Also Known As:
- Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville