We were here about a year and a half ago and had a lovely time, not so this time. Had to talk with event planner to get our room and rate corrected. Moved to a lovely suite like we had previous visit only to find ants in the bathroom that were never fully eradicated. Room was large and comfortable, and like a small apartment. Food service in the restaurant was confused in that they could not remember who got decaf or regular and were dismissive of difference. Served soup spoons as tea spoons for coffee, we could have used them to row down the Potomac. Last day we wanted a regular breakfast and they only offered a buffet due to staffing shortage, we got up and walked out. Food at the family reception was not as good as last time and I chose not to eat it. All in all I would not go back. (They did make a correct to our room charge and the front desk staff and manager were courteous.) When I tried to list these issues with the Holiday Inn Site they rejected my comments saying there were either inappropriate or irrelevant if memory serves me correctly. Next stay in Rockville, Md will be back to a Marriott property.
- Official Description (provided by the hotel):
- New Hotel Near Shady Grove Metro Station Offers a Suburban Retreat If you're looking for an affordable, upscale hotel in Rockville, MD, be sure to stay at the Crowne Plaza Washington D.C - Rockville MD. Our 100% smoke free hotel is conveniently located on I-270 and is just a short drive from Washington D.C. Business travelers will appreciate our close proximity to businesses, including DHHS, Shady Grove Adventist Hospital, Johns Hopkins University, the University of Maryland, Lockheed Martin and IBM. Leisure guests will find our Rockville accommodations offer quick access to the White House, Sugar Loaf Mountain Winery, the Strathmore Music Center and both the Lakeforest and Montgomery Malls. The Crowne Plaza Washington D.C - Rockville, MD is 'The Place to Meet'. Our premium Rockville hotel facilities include over 13,000 square feet of flexible meeting space. Our spacious meeting rooms are perfect for conferences as well as special occasions or social events. Guests can choose from the Remington Ballroom, the lovely Terrace or one of our six breakout meeting rooms. This upscale Rockville hotel provides the best in hospitality and amenities. You can enjoy a Health Club with a yoga studio, free high-speed Internet access and fine dining in our restaurant with room service. For the very best in Washington D.C. accommodations, choose the Crowne Plaza Hotel in Rockville, MD. ... more less
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- Also Known As:
- Crowne Plaza Rockville
- Rockville Crowne Plaza