This hotel is one of the worst places I have stayed. I booked a room for a month while waiting to complete my home purchase. The room they promised was not the room we got. They informed us (the day we moved out of our rental and was in route to the hotel) that our room was not ready and would not be ready until the next week. After complete panic and argument we were put in another room on the bottom floor which was dirty with the wall paper pealing off of the wall. The carpet looked like it had not been cleaned in forever. The walls were paper thin and you can hear everything from your neighbors. You have no control of changing from AC or heat - which neither worked when we checked in - you can ONLY have either AC or Heat - forget if its 80 degrees in the day and the temp falls at night! You have to beg everyday for wash cloths and towels. The laundry room has 4 washers and 4 dryers two of each do not work! After checking into the room with the hopes to be in the room we wanted in one week we were then told our room would not be ready for TWO weeks!! This place is awful!!
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- Also Known As:
- Chase Suite Rockville