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“It's improving.” 3 of 5 stars
Review of Quality Suites

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Quality Suites
3.0 of 5 Hotel   |   1380 Piccard Dr, Rockville, MD 20850 (Formerly Chase Suite Hotel Rockville)   |  
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Ranked #10 of 15 hotels in Rockville
Hubbard, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“It's improving.”
3 of 5 stars Reviewed June 26, 2012

A very good value! A two-room suite with a kitchen. We had one of the older rooms (microwave had a label showing manufactured in 1987). Lots of improvements were occurring while we were there. Painting, etc. Breakfast wasn't as good as I had hoped. No hotel literature whatsoever, had to call the front desk to ask when check-out was and to get the wi-fi password. Wi-fi did work great though!

We will stay here again when in the DC area. It is a great value and we would like to see how the improvements have come along. Hotel is close to the metro.

Stayed June 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Director of Sales at Quality Suites, responded to this review, August 22, 2012
Thank you very much for your comments. The Quality Suites Rockville is on the track to becoming better each time you stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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96 people have reviewed this hotel

Traveler rating
    34
    31
    20
    5
    6
See reviews for
36
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Ellicott City, Maryland
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 15, 2012

First, we "reserved" a double bed suite, only to show up and find out they didn't have any. They provided a roller bed. Fine. They were way-Under staffed. The staff was really nice and it was clean, but the AC unit was terribly noisy and I pitty the fool who has to sleep on the sleeper sofa bed. Imagine the garbage disposal on all night!

Room Tip: Stay away from sailors on shore leave, for a quite stay!
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 10, 2012

This hotel is nice, clean and comfortable! The staff is very friendly and professional and get things right! While we were there painters were busy making things look fresh and new! A nice breakfast each morning and a free shuttle ride to the metro! About 30 minutes from DC tourist attractions on the metro! This is the place to stay in DC area! :)

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Director of Sales at Quality Suites, responded to this review, August 22, 2012
The Management and staff of the hotel appreciate your comments and would like very much to have you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 18, 2012 via mobile

First trip to DC so decided to book a hotel close to Metro. Hotel had shuttle service and free breakfast along with larger rooms so it worked out perfectly for my group of 4. Staff was very friendly and accommodating. Rio center was close by.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2012 via mobile

For the price, we did not expect such a great room!! Our room was literally a quality suite. Continental breakfast was delicious and the staff at check-in was very friendly. Would recommend this hotel to a friend.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina, USA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 26, 2012 via mobile

This motel is under new ownership and now under Quality Suites brand. New owner plans renovation and upgrades but rooms are in good condition.

We enjoyed our stay here. The staff is helpful and courteous. The beds are comfortable.

Our regular suite had a refrigerator with ice maker, microwave, dishwasher and sink, 4-cup coffee maker and some nice dishes and glassware. Each room had a TV and one had a DVD player. There was free HBO.

Our suite had a hair dryer but did not have an ironing board.

The motel has free hi-speed wifi and a business center. There is coffee and tea in the lobby at all hours and the typical free hot breakfast from 6:30 until 9:00.

The doors to most rooms open to the outside, although guests may enter either from the lobby or from convenient parking near the room. Either way, there is an elevator to reach the 2nd and 3rd floors.

I think this motel is a good value in the DC area and we would stay here again.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2012

Chase Suites in Rockville is now Quality Suites. The property is older, which means that the suites are larger than in more modern construction. We had a suite--entirely separate bedroom and "living room" with full size refrigerator, convection microwave, and cooktop, All utensils and dishware were included.

A very good experience. Comfortable bed, fairly good free WI/FI, very nice breakfasts (included). No noise from surrounding rooms or the nearby freeway (we weren't in a room directly facing the freeway). Very good staff, from housekeepers to management.

We often visit the area and have tried all of the 3-star and many of the 4-star motels/hotels. This was by far the best bargain we have found, and we will plan to stay here again.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Quality Suites

Address: 1380 Piccard Dr, Rockville, MD 20850 (Formerly Chase Suite Hotel Rockville)
Phone Number:
Location: United States > Maryland > Rockville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Rockville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Quality Suites 3*
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Also Known As:
Chase Suite Rockville

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