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Hyatt Place Baltimore/Owings Mills: Traveler Reviews

3.0 of 5
4730 Painters Mill Road, Owings Mills, MD 21117 (Formerly "AmeriSuites")
Hotel amenities
Hyatt Place Baltimore/Owings Mills
Ranked #3 of 3 hotels in Owings Mills
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71 reviews from our community

    Trip type
Traveler rating
    29
    15
    15
    6
    6
Date Rating
Charleston, West Virginia
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Usually a decent stay”
3 of 5 stars Reviewed January 31, 2013 via mobile

I usually stay here and never really had a problem until my last visit. The inside is very nice, it has a zen type feel to it. They offer Starbucks products made to order. The rooms are comfy and great for a business traveler. They have an outdoor pool that is not heated.The parking is on a hill and cramped of you arrive late. Service has never been anything fantastic, but the last time- they charged my personal credit card (instead of my company) and it took a few days to get it back. The clerk was extremely rude, the one Manager never called me back. I explained to the clerk upon checkout that I was depending on that money to travel home and she didn't seem to care, I felt like I was bothering her from reading the morning paper. However, the GM did contact me I wrote to the website and corrected the problem and was very nice in listening. I haven't stayed since then.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask TravelingDuoWV about Hyatt Place Baltimore/Owings Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey M, General Manager at Hyatt Place Baltimore/Owings Mills, responded to this review
February 22, 2013
Thank you for your feedback, which helps us to improve upon our service. We pride ourselves on providing a pleasant stay for all of guests, but clearly we fell short during your visit. Please accept our apologies. I have shared your comments with my team for review.

Sincerely,
Stacey McWilliams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Hempstead, New York
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“comfy hotel”
5 of 5 stars Reviewed January 23, 2013

Fairly new hotel with extremely comfortable beds and pillows. The room was very spacious, with a nice sitting area and large, flat sceen TV. Breakfast is included and would have been better if we timed it right to when the hot food is just put out. There is a nice selection of foods to chose from. The staff was friendly, courteous and eager to please.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Linda D about Hyatt Place Baltimore/Owings Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey M, General Manager at Hyatt Place Baltimore/Owings Mills, responded to this review
February 22, 2013
Thank you for taking the time to review our hotel, we appreciate your feedback. I am so glad we were able to meet so many of your needs. Your referral is our biggest compliment. We look forward to serving you in the future.

Sincerely,
Stacey McWilliams
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Charles, Virginia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“I would just about honeymoon in Owings Mills, MD just to stay in this Hyatt for a week!”
5 of 5 stars Reviewed January 10, 2013

Great value! One of the most comfortable beds we've ever slept in. Nice big shower. Nice decor. Huge tv. 24 hour room service (that we didn't get around to using). Breakfast looked delicious, but the bed was so comfy that we stayed in it until the very last minute!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Maargvark about Hyatt Place Baltimore/Owings Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stacey M, General Manager at Hyatt Place Baltimore/Owings Mills, responded to this review
January 23, 2013
We are delighted to hear how much you enjoyed your stay. I will be sure to share your comments with the hotel staff. We look forward to welcoming you back soon!

Yours truly,

Stacey McWilliams
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Great value in Owings Mills, Md”
5 of 5 stars Reviewed January 3, 2013

Very basic hotel with nice spacious rooms. The room layout is just as it shows on the website. Very comfortable overall. The included breakfast was very good with a nice selection including healthy choices. Friendly staff. Free wi-fi and parking.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask travelsbydori about Hyatt Place Baltimore/Owings Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jaca, Aragon, Spain
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“Great value”
5 of 5 stars Reviewed December 4, 2012

I thought this hotel was excellent value. I had a spacious room, which was clean and comfortable. The staff were very friendly, helpful, chatty and cheerful. Breakfast was great, and the hotel is easy to find. The shopping Mall nearby is a little sleazy, but the hotel and the atmosphere was excellent. If anything outshone the rest, it has to be the friendly staff. Thanks!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Kengele about Hyatt Place Baltimore/Owings Mills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn Owings Mills
Great value on a similar hotel
Owings Mills, MD
4.5 of 5 stars 36 Reviews
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Additional Information about Hyatt Place Baltimore/Owings Mills

Also Known As:
Hyatt Place Baltimore/Owings Mills Hotel
Hyatt Place Baltimore/Owings Mills Hotel Owings Mills
Hyatt Place Owings Mills
Hyatt Owings Mills
Owings Mills Hyatt
Address: 4730 Painters Mill Road, Owings Mills, MD 21117 (Formerly "AmeriSuites")
Region: United States > Maryland > Owings Mills
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Owings Mills
Price Range: $$
Hotel Class:3 star (3*)
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Hyatt Place Baltimore/Owings Mills
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