Currently finishing up our weekend stay here. Our first night was great. I'll even go so far as to say it was one of the overall better nights I have ever experienced in a hotel. Our room was very clean, bathroom was very clean, staff was accommodating and professional. I was not a big fan of the breakfast, but that is more of a reflection on my personal taste than the breakfast itself. There was a variety of pastries, yogurts, and cereals, eggs, sausage, waffles, fruit, juices, and coffee. This is overall a great place to stay, BUT...
Our entire experience changed the second night. A new group of people occupied the room next to us the second night. We found out very quickly how paper thin the walls are. We are not delusional. We know a certain amount of noise is to be expected when staying at a hotel, and that some folks just don't understand proper hotel etiquette. Admittedly, it was these kinds of folks that moved in next to us. Loud, obnoxious bursts of laughter until after midnight, letting their doors slam behind them (which violently rattled our beds and nightstands every time and went on past midnight as well, then recommenced at 4:00 a.m... Every time waking up my 5 year old, my wife, and me), and cranking their tv up so loud that even blasting the AC in our room would not cover up the sound.
After asking our neighbors once nicely to stop slamming their doors (to no avail), at midnight I had had enough and went down to the front desk to ask if there was something they could do. The night manager immediately called the room and requested that they quiet themselves. She then told me if after 10 minutes the noise did not subside, she would call security or transfer us to a different room. The noise did in fact stop until the door slamming started up again at 4:00 a.m.
Now of course none of this is the hotel managements's fault. The fact that they were willing to move us shows they were concerned about us having a restful stay (though I wasn't about to pack up all of our stuff and move to a different room at 1:00 in the morning just to get up 5 hours later.
The point of this review is to corroborate a previous review about the thinness of the walls. It is terrible, especially when you have self-absorbed, inconsiderate neighbors. I have stayed in hotels dozens of times and never been compelled to write a review until this experience. I am not sure what happened when this hotel was constructed, but they missed the mark greatly when insulating the rooms from one another.
If staying in Owings Mills, I cannot in good conscious recommend this Hampton Inn. Stay at your own risk, and if nothing else avoid room 518.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.