The manager of this hotel truly understands the importance of making the guests happy and making sure that their stay is all that it can be!
We have stayed at the Paradise Plaza Inn many times and kept coming back because the views from the balconies are beautiful and the rooms are great and have jacuzzi tubs. We recently stayed over the long weekend after having not been able to go on a vacation for 6 years. I called the hotel directly and made a reservation and got a premium room on the 8th floor and even got a returning customer discount and saved around $100 for the weekend which was awesome! The first two nights of our stay were not the best because there were technical issues with the jacuzzi tub which was disappointing and they did try to fix but it got to the point that our last day there they moved us to another room which was really nice because it had two balconies, it would have been awesome to have been in that room from the beginning, but we didn't let the issues ruin our trip but it was a little disappointing because every other time we had stayed here the experience was wonderful. After we got home I wrote an email to the manager expressing the disappointment and issues that we experienced during our stay and he has to be the best manager in the world and truly knows the importance of customer service because he absolutely has made things right for us and definitely has a return customer for many more vacations. This hotel is like all the other beach hotels but honestly the customer service is above and beyond at this hotel and I would recommend this hotel to anyone! From a romantic weekend to a family vacation it is just perfect!!
- Official Description (provided by the hotel):
- One of the most ideal and premium located hotels in Ocean City. Sitting on the Boardwalk with a spectacular view of the Atlantic Ocean. Souvenirs, shops, burgers, ice cream and candy, all located on property! Grab the boardwalk tram or the city bus located on both sides of the hotel. An outdoor swimming pool, an in house restaurant and a customer friendly staff. Park your car and experience the entire beach resort by foot. It can't get any more convenient. From your private balcony, enjoy the sounds and smells of the ocean from the water, seagulls, suntan lotions and the food! ... more less
- Reservation Options:
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- Also Known As:
- Paradise Plaza Ocean City Md
- Paradise Plaza Inn Ocean City Maryland
- Paradise Plaza Hotel Ocean City