We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rude front desk clerk, room in disrepair -No Comfort at Comfort Inn” 2 of 5 stars
Review of Comfort Inn Boardwalk

Save Saved
You added Comfort Inn Boardwalk to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Comfort Inn Boardwalk
2.5 of 5 Hotel   |   507 Atlantic Avenue @ 5th St & Oceanfront, Ocean City, MD 21842   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #24 of 107 hotels in Ocean City
Valley Forge PA
Top Contributor
60 reviews 60 reviews
17 hotel reviews
Reviews in 32 cities Reviews in 32 cities
52 helpful votes 52 helpful votes
“Rude front desk clerk, room in disrepair -No Comfort at Comfort Inn”
2 of 5 stars Reviewed March 14, 2013

We were going to stay at Comfort Inn but here's why we changed our minds: Upon arrival, we had to lug our suitcases up a few steps to get to the front desk. The clerk there was unfriendly and rude. He was playing with some kind of box on his counter and kept us waiting instead of greeting us and saying something like, "Good afternoon, I'll be right with you". Finally, we checked in and went to our room. It looked OK until I went to close the door. It wouldn't latch.
I mean, if anyone passing by wanted to push on it, the door would open! I immediately called the front desk and the guy said someone would be right up to fix it. We were wanting to go right back out for dinner but didn't want to leave our room unlocked. After waiting around 10 minutes, we started out the door with our luggage and were finally met by an employee in the hall. He showed us that all we had to do was SLAM the door ... hard!! Well, that didn't sit very well with my petite little wife. So he agreed to give us a new room. We got in the new room, the door closed nicely, and then, heard loud talking and laughing coming from the employee break room.
After that, we immediately rolled our unpacked bags out to the elevator, stopped at the front desk and bid them goodbye. We had very bad vibes about this joint. It reminded me of someplace in a bad neighborhood. We ended up paying another $25 or so to go to the Holiday Inn & Suites. What a difference! The hotel had "respectable" written all over it. We spent 3 days and loved it!
I know there are less expensive hotels that are very good values, however, Comfort Inn - Ocean City Maryland, is NOT one of them.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

177 people have reviewed this hotel

Traveler rating
    58
    62
    34
    17
    6
See reviews for
66
48
3
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
Pocomoke City, Maryland
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2013

We stayed here for our anniversary and it was very nice. The room is spotless and I'm a clean freak so I inspected the entire room from top to bottom. The beds were amazingly comfortable and the view was gorgeous. They are friendly and serve breakfast every single morning. I loved this hotel and plan to come back again very soon. Thanks for a great weekend Comfort Inn:)

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medford, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 1, 2013

My daughter and her college dance team stayed in the Comfort Inn Boardwalk in February 2013 for one night to attend a dance competition in the area. She left her phone charger in the room. I called Chris, the evening manager, who went to the room found the charger and is returning it to us free of charge. I want to recommend this hotel based on this pleasant experience.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 26, 2013 via mobile

Went there reach the beach weekend. Arrived like 11to pm upon arrival we noticed we were in the older building ok..... the front door to the building which is supposed to be locked for security was not even locked actually it was broke. We get to our room no heat upon calling them they say it works give it time to heat up never did. Know its like 1am we call back they bring us a new heating unit and install it while we are there watching instead of moving us. The beds are terrible feel like your laying on an old couch that's sucked you in. Rooms not vacume, mildew around tub, hair everywhere, spots on comforter obvious that they wash sheets but not comforter . Then the next day they clean our room my friends cigarettes came up missing and a bag that has someother stuff in it I can't say what but it was gone we went and asked who cleaned the room we were told she left already figures. The breakfast was terrible stay clear from eggs the waffles rubbery and the sausage does not look cooked. Stick with cereal or muffins. All in all never return

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Md, USA
Top Contributor
57 reviews 57 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed November 28, 2012

Hubby and I enjoyed our one night stay at the Comfort Inn on the boardwalk. We like to walk so it was great being right on the boardwalk and the beach. The room 514 was clean, it is not ocean front but it was at the end of the building on the top floor so our balcony had a nice view of the ocean and we could also see the bay looking the opposite direction. They do have a free breakfast (waffles, eggs and sausage etc) but it was crowded so we decided to drive to one of the local restaurants for breakfast. The only problem I saw was that one of the queen size beds had a metal piece sticking a good distance out of the frame and hubby knocked his leg against the metal. Including tax we paid $85.00 with our AAA discount, not sure if this was the best price we could get at this time of the year.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reisterstown
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 20, 2012

The staff was very nice, place was clean, and the location was wnderful. They have an indoor and outdoor pool. They have a nice breakfast which is included in the cost of the room, making the price even better. Great place for a little get away

Room Tip: Ocean Front Top Floor
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando FL
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 30, 2012

We stayed in October. The hotel is very well run. The room is clean and comfortable. The breakfast is hot and includes eggs and sausage. We did not have a ocean side room but we could easily see the ocean and smell the salt air from our balcony. The hotels is right on the boardwalk which makes for a pleasant walk after dinner. We enjoyed our stay. The hotel manager quickly corrected a misunderstanding on our part regarding a small item on the bill.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Comfort Inn Boardwalk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn Boardwalk

Address: 507 Atlantic Avenue @ 5th St & Oceanfront, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#14 On the Beach Hotel in Ocean City
#20 Romantic Hotel in Ocean City
#24 Top resorts Hotel in Ocean City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Boardwalk 2.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Choice Hotels, Tingo, Expedia, Travelocity, Priceline, getaroom.com, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Comfort Inn Boardwalk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Boardwalk Hotel Ocean City
Comfort Inn Ocean City
Comfort Inn Boardwalk Ocean City Md
Ocean City Comfort Inn

Owners: What's your side of the story?

If you own or manage Comfort Inn Boardwalk, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.