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“Good place to stay, great value!!” 4 of 5 stars
Review of Clarion Resort Fontainebleau Hotel

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Clarion Resort Fontainebleau Hotel
3.0 of 5 Resort   |   10100 Coastal Highway, Ocean City, MD 21842   |  
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Ranked #23 of 107 Hotels in Ocean City
GreenLeadersBronze level
Big Flats, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Good place to stay, great value!!”
4 of 5 stars Reviewed August 17, 2014

We stayed at the Clarion with our two kids, ages 6 and 4. The staff was friendly and helpful. The two pools were heated, clean, and the kids loved them. The room was clean and updated. They had a band in the deck from 5 to 10, which was nice to listen to. There is a small fridge/freezer , microwave and coffee maker in the room. The "mini kitchen" was just enough for us to go to the grocery store, across the street (walking distance) to get stuff for breakfast and lunches. Also, next to the grocery store is a coffee place if you want a larger coffee or fancier coffee drink. We did not eat at the Clarion, but I overheard people saying the food was good and you got a lot for the price.The only con for our trip was the balcony. I wish it was a little bigger, standing room only. We would visit again for sure. Good value for the price per night and great location.

Room Tip: We were on the 7th floor. Could hear the ax units on the roof below, but not too loud. I would get a...
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, August 20, 2014
We're so glad you had an enjoyable vacation, and that the kids loved the pools. Happy kids make happy moms and dads! If a larger balcony is important to you, the next time you call for reservations ask about our condo suites in the building next door. They have large balconies and are directly oceanfront! We hope to see you again in the near future!
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523 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed August 16, 2014

We booked the "Super Saver Sunday" and felt it was well worth it with the food allowance. The hotel was very nice, so close to the beach, and a great pool. The beach bar was fun with the music. Enjoyed the dinner and breakfast buffets. One major complaint was the air conditioner in the room. It was very noisy and went on and off all night preventing a good nights sleep.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, August 20, 2014
I'm happy to hear that you enjoyed your vacation with us! Guests really love our outdoor bar and grill with the live bands. I apologize that you were disturbed by the air conditioner; we are in the midst of replacing all of the units. About 100 have been replaced so far. Thank you for posting, and we hope to see you again soon!
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Chesapeake Beach, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2014

This was our first family vacation to Ocean City and the hotel was great. It is north of the boardwalk but we purchased all-day bus tickets for $3.00 to save us the hassle of driving down and trying to find parking. The hotel has beach access, rents chairs and umbrellas if you forgot to bring your own. The breakfast and dinner buffets were also fantastic. The hotel has a priceless treasure, the lady who hosts the arts and crafts for children on Wednesday mornings. She loves working with kids and is a fountain of knowledge on places to go and things to try. We would stay at this hotel again. If there was a downside it is the wait for elevators during the peak hours when people are checking in/out.

Room Tip: Choose a room high for a grand view.
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, August 20, 2014
Thank you for the positive review! I'm very pleased to know that you took advantage of our children's activities. The bus is great, isn't it? And it's super convenient, with stops right at the edge of our parking lots. We hope to welcome your family back again next summer, if not before!
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Allentown, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 13, 2014

this was the 1st time we were able to stay at a resort in Ocean City that was affordable and ocean front. The service was great from all areas of the resort, The beach is walking down a path and the pool is awesome!!!!

Room Tip: For best ocean view, get the room past the 4th floor
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, August 14, 2014
Thank you for writing about your great time staying with us at the Clarion Resort! We hope we can become part of your vacation tradition! Looking forward to welcoming you back again in the future!
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 13, 2014

The hotel was okay, it was not what I expected at all. We booked the Romance Package for our 12th anniversary and was told it included roses and champagne. However, it actually included just one rose. Upon entering the hotel, I felt like the employee we first encountered were disorganized and a little mean. We had to go back in forth to complete our entire transaction before getting settle into our room. The room was neat and clean, but not worth the money we paid for the balcony/ocean view experience. The buffet was good, but make sure you ask for the price because they do not tell you how costly it is until you have eaten....lol....but it's good.

Room Tip: If you are interested in Ocean City's boardwalk, this hotel is at least 30 minute away driving f...
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, August 14, 2014
I'm so sorry for whatever misunderstanding caused you to think the package included roses. The description on our website does say "...accompanied by champagne and a rose upon arrival, along with $150 in food and beverage credit..."
I apologize for the rudeness you encountered at our front desk. That is inexcusable and not tolerated. I've spoken to the Front Desk Manager who will take appropriate action with his staff. I hope you give us another chance to show you superior service by returning to visit with us again.
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Cresskill
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 11, 2014

Hotel was clean, bed was comfortable. Balcony you can only stand on. Has small fridge and small table, couldn't stay for a whole week, couldn't store food for breakfast or lunch. AC unit is loud. Bar area is great, good food priced right, band was ok. Great access to the beach. Hotel staff was rude, pushed passed me in the halls and through doors. The maintenance staff using 2 way radios had the volume on high in the halls and it was very loud especially when your trying to sleep.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, August 12, 2014
Please accept my sincere apologies for the rudeness of staff members that you encountered. Our goal is always superior customer service, and it's disappointing that we fell short of that goal for you. I do hope that you will give us another chance to provide excellent service for you. Thank you for posting your review, and we hope to see you in the future.
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Baldwin, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2014

Went to this hotel for a family reunion for 3 days. My very first impression of this hotel was that it needs refurbishing. It looks dated inside. The rooms really need an update. Closet door was broken and wouldn't slide. The double beds were full size. Not roomy at all. However, the mattress was very comfortable. All of the rooms in this hotel have a side view of the ocean and they face the parking lot directly. The also do not have a full balcony, it's just a step out balcony.
Air conditioners are ver noisy in the room. On the plus side, I liked sitting by the door on the sofa and relaxing. Excellent buffet and room that turns into a night club at night after dinner. Convenient location in the midst of all the action. If I returned, I would stay at their condos next door. They are oceanfront and more roomy than the hotel rooms.

Room Tip: Stay at their condos next door.
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  • Stayed August 2014, traveled with family
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, August 12, 2014
Although it seems like overall you enjoyed your stay, I'm sorry that you didn't completely care for your accommodations. We have redone approximately one third of our guestrooms, and it's our plan to complete the rest of them in the coming winter season. We also have ongoing projects in the other commons areas. We do hope you'll return to see us, and as you suggested, perhaps the next time you would be more comfortable in our spacious oceanfront condo suites. Thank you for taking the time to post your review.
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Additional Information about Clarion Resort Fontainebleau Hotel

Address: 10100 Coastal Highway, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ocean City
#3 Top resorts Hotel in Ocean City
#8 Business Hotel in Ocean City
#14 On the Beach Hotel in Ocean City
#24 Family Hotel in Ocean City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Resort Fontainebleau Hotel 3*
Number of rooms: 250
Official Description (provided by the hotel):
The Clarion Resort Fontainebleau Hotel is the finest all non-smoking hotel in Ocean City, Maryland, featuring luxurious hotel rooms and a 40,000 square foot Conference Center. Located directly on the beach and overlooking the Atlantic Ocean, you'll get the best in Ocean City resorts with unmatched comfort and convenience. ... more   less 
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Also Known As:
Clarion Resort Fontainebleau
Clarion Ocean City
Ocean City Clarion

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