This was out first time at the hotel for New Years. We are summer vacationers. Best time ever. Chuck (B&F Manager) and Donna (reservations) made our stay even more special. When my husband and I were seated for the New Years eve party we had the table by the window (this is a table that is very hard to get in the summer). At the table was a Birthday balloon. These little extras made the evening special. But what really topped it off was when the band Arizona announced my name and sang Happy Birthday to me. This could only have happened with the information that Chuck and Donna knew. The party itself was really nice. The food and the band was great. Earl our waiter was very attentive and our drinks never ran out. Will be booking our summer trip shortly.