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“happy new year” 5 of 5 stars
Review of Clarion Resort Fontainebleau Hotel

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Clarion Resort Fontainebleau Hotel
3.0 of 5 Resort   |   10100 Coastal Highway, Ocean City, MD 21842   |  
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Ranked #22 of 107 Hotels in Ocean City
GreenLeadersBronze level
baltimore
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“happy new year”
5 of 5 stars Reviewed December 11, 2012

We go to the Clarion every year for their new years eve party.The food is great ,top shelf open bar .The band plays good music and the staff is friendly. We party till it ends at 3 a.m. The next day we relax at the pool or hot tub,watch football at the bar in the hotel and just have a great day.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, January 9, 2013
Glad you enjoy the New Year's celebrations with us! With two bands, open bar, gourmet dinners, it's definitely the place to be. Thank you for your continued patronage.
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521 reviews from our community

Traveler rating
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    100
    47
    28
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218
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 3, 2012

Stayed here with my dog. I was testing taking him on trips with me. The hotel is not brand new and spotless but it is not bad. The dog fee is $35 per night which I don't understand. A second person would have had more of an impact than a medium sized dog. The provisions for dogs is very good. There is an outside pet play/do their business area that is fenced in. I have stayed here before and would do so again. The food here has always been very good. They have a new outside pool.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, January 9, 2013
We're happy to be able to accommodate the whole family in our hotel. We're definitely a bunch of pet lovers at the Clarion! We look forward to welcoming you and your pet back on your next visit to Ocean City.
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Herndon, Virginia
Top Contributor
216 reviews 216 reviews
45 hotel reviews
Reviews in 88 cities Reviews in 88 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed November 21, 2012

My wife and I stayed here for Corvette weekend in early Oct. it's big enough to hold a few hundred corvettes and owners, and has a hall for entertaining and food for a crowd. Place is in good shape, and the staff were nice. Check-in and out we're very fast. I'm sure all of the 'vette owners appreciated the large parking spaces as well - no dinged doors!

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, December 1, 2012
We look forward to having you all visit with us every year! It's fun for the staff, and we're glad it's enjoyable for you, too. Thanks for posting!
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Lancaster, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 15, 2012

This was my husband and I first stay at this hotel and also our first time traveling with our dog. I thought the hotel was very nice and clean. Check in was very quick and when I asked some questions the front desk was very knowledgable. The room had a nice view of the beach and was very clean for being a pet room. Housekeeping does a great job!! The dog park area was really nice, that is one reason why we choice this hotel over another Choice hotel. I can't trust my dog off leash, so this was a nice way for him to be off leash and stretch his legs. When we stepped out the second day I let front desk know so that the housekeeper could clean our room and she had it done by the time we got back. Everyone was very friendly! We hope to come again off season, since that is the only time dogs are aloud on the boardwalk.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, November 17, 2012
It's great that you were able to enjoy your time away with the whole family! We hope you make it back in the off season so your dog can enjoy the boardwalk and the beach! Thank you for the post.
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Hagerstown, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2012

I didn't notice any big problems here. Except I was told I was being upgraded to an ocean view and no extra charge, and I was charged extra. If I hadn't paid attention I would have paid for it all, but the staff was very nice when I brought it to their attention and fixed it promptly. My room was nice. I was here for a conference and the food service was great and the bartender in the ball room was an amazing good sport for our scavenger hunt game. I would stay here again. I did hear complaints about the heaters not working for a few people, but my room was nice.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, November 17, 2012
Thank you for your feedback. We're glad you enjoyed your stay and hope to welcome you back soon!
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LaGrange, Indiana
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 29, 2012

This property needs to be upgraded and new management installed. The bathroom door did not close, one of the towell racks was broken, and the vinyl was peeling off the bathroom wall. It was obvious that these problems were not new and of long standing. The staff constantly barged on the elevators pushing guests against the wall. In one instance, the staff made a person in a motorized wheelchair back out of the elevator so that they could put a cart on and then allowed the wheelchair to get back on. Both my wife and I talked to the manager on duty (Mark). Our impression was that he could not have cared less about our comments. As to the issues regarding the elevators, Mark indicated that the hotel did not have a service elevator so, apparently, inconveniencing the guests was OK and standard procedure.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, November 3, 2012
I sincerely apologize that you walked away with the impression that Mark didn’t care. That’s absolutely not the case; inconveniencing our guests is not okay, and definitely is not standard procedure. The items in the room that you reported have been fixed, and due to you voicing your concerns, the staff has been informed that the guests always have the right of way on the elevators. This has been supported by signage posted in the employee areas. Mark took your feedback very seriously, as he does with every guest. We do hope to welcome you back soon, and show you that customer service is our first priority. Thank you for taking the time to post.
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Baltimore, Maryland
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 28, 2012

Clairion use to have reputation for being slightly above average hotel but it has declined....at one point it was the only game in town and was very good but not now ..service people were nice enough except for bartender who was more interested in serving the "locals' than serving other patrons....but one in our group had fleas in her room and had to be moved...saw lots of families there with their dogs....lobby area is tired and needs to be updated and the carpet in restaurant, bar and conference rooms need to be replaced or get a good cleaning. Floors were sticky and no rest rooms on first flr of conference area...patrons had to go up steps or use an elevator to 2nd flr restrooms. I was there for a conference for 2 days and others in our group went to other hotels at better rate and more up to date accomodations. Food was average.

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephanieHReed, Manager at Clarion Resort Fontainebleau Hotel, responded to this review, November 17, 2012
I do apologize that you had issues with some aspects of your accommodations during your stay, and for the behavior of the bartender. We value all of our guests, as the guests are the reason we are all here! Our conference center was renovated about four or five years ago, and we continue to renovate the hotel in the off seasons. We appreciate feedback from all guests, and thank you for posting your review.
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Additional Information about Clarion Resort Fontainebleau Hotel

Address: 10100 Coastal Highway, Ocean City, MD 21842
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ocean City
#3 Top resorts Hotel in Ocean City
#8 Business Hotel in Ocean City
#14 On the Beach Hotel in Ocean City
#24 Family Hotel in Ocean City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Clarion Resort Fontainebleau Hotel 3*
Number of rooms: 250
Official Description (provided by the hotel):
The Clarion Resort Fontainebleau Hotel is the finest all non-smoking hotel in Ocean City, Maryland, featuring luxurious hotel rooms and a 40,000 square foot Conference Center. Located directly on the beach and overlooking the Atlantic Ocean, you'll get the best in Ocean City resorts with unmatched comfort and convenience. ... more   less 
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Also Known As:
Clarion Resort Fontainebleau
Clarion Ocean City
Ocean City Clarion

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