I have stayed at this hotel many times, but this last time was the worst. We checked in on a Saturday and checked out on a Monday in the off season. I liked this hotel because of its tropical decor and it's indoor pool. I live in the area and stay here as a way to celebrate my grand daugters birthday. On this trip I had my 11 and 6 year old grand daughters with me who look forward to swimming in the pool. On this last stay on Sunday the pool was closed. I was told in the morning the pool was closed due to a bacteria and would re-open later that day. After waiting most of the day I asked again about the pool and was told I could use a "sister hotel" that was almost a mile away. We used the "sister hotel" and were unhappy with it's pool acommendations. On Monday the pool was drained and we were told the pool was being painted. When I confronted the manager about the situtaion they acted like they had no idea that the pool was closed at all. The manager offered a 20% discount on my future stay, but I have seen on many hotel booking websites if you book early you can get a 20% discount. I feel that the hotel knew before I checked in about the pool painting and lied about the pool having bacteria and telling me it would be open later so I wouldn't check out early and request a refund for Sunday night. I also think they should have told me before my stay so I could have stayed somewhere else. I feel very decieved by this hotel and I don't have any plans to ever stay here again.

Have been coming here for 18years and never had a bad experience. The staff at the front desk are great to work with and Kevin, Kate,Dan and the rest of the staff at the atrium is alwsome! Not to mention the birds. Can't wait till next year!

This hotel is located in a great spot in Ocean City. There were a lot of great restaurants within walking distance and it was close to easy access out of town. The rooms are clean and comfortable. They also had really nice atrium with exotic birds that made coming back to the hotel room fun.

Once again, almost on the anniversary of my last stay at this value packed blockbuster property, staying here, you just can't mess up! The consistently warm and courteous staff kept the bar high again during our stay! During idle chit-chat at check in our guest receptionist identified immediately with our hunger cries from afar-and awarded us with a complimentary Pizza Pie! Wow! my room was spacious and clean again, with warm generous heat pumping non-stop thruout the entire course of the weekend. I polnt this out as we had to endure blustery 07 degree temperatures thruout the entire weekend, so functioning reliable heat is a huge benefit! Also In my opinion, cookware and flatware is an added value that you cant put a price on, and came well in handy over the course of my stay. The Quality Inn of Ocean City just can't mess up! Derrick M.