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“Nice Hotel” 5 of 5 stars
Review of Comfort Inn Gold Coast

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Comfort Inn Gold Coast
2.0 of 5 Hotel   |   11201 Coastal Hwy., Ocean City, MD 21842-2513   |  
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Ranked #34 of 107 hotels in Ocean City
Wilmington, Delaware
1 review
“Nice Hotel”
5 of 5 stars Reviewed February 6, 2014

Stayed there in the off season, hotel staff, especially front desk we very helpful and fun to deal with. Will stay again, in a heart beat. Remodel of the hotel, really has change the total atmosphere. Before it was dull, now looks and feels new.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIGoldcoast, Front Office Manager at Comfort Inn Gold Coast, responded to this review, February 9, 2014
Dear FCBYTNT,

Thank you so much for your review of the Comfort Inn Gold Coast in Ocean City, Maryland. We are so happy to hear that your stay with us was a good one! I will forward your comments to our Front Desk Staff as a note of encouragement! Thank you for choosing us and as always, we look forward to seeing you again in the future.

Best Regards,

Lynn B Hofferbert
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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134 people have reviewed this hotel

Traveler rating
    50
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    29
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Lebanon, Pennsylvania, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 2, 2014

Everything was in great shape. Beds were comfortable, and lots of pillows! The only thing this hotel needs to do is have a better and stronger signal for the high speed internet access. Sitting in the bathroom was my only complaint coming from my daughter who just needs to have her internet. I must say myself that is was annoying sitting on my bed. I was getting stronger signals from adjacent hotels.

Room Tip: Ask where the closest access to the WAP's are! (WAP - Wireless Access Points)
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  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIGoldcoast, Front Office Manager at Comfort Inn Gold Coast, responded to this review, January 4, 2014
Dear John L.

Thank you for your recent review of the Comfort Inn Gold Coast in Ocean City, MD. We are glad to hear that your stay with us was enjoyable!

I am happy to announce that by the end of January, 2014 we will have completed the installation of our Brand New Upgraded WI FI system that will allow for excellent signal strength from ALL areas of the hotel. I aplogozie that the signal during your last stay was not that strong, but on your next visit, this will no longer be of any issue.

Thank you for staying with us and we look forward to seeing you again in the near future.

Best Regards,

Lynn B. Hofferbert
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Maryland
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2013

I stayed here during peak season in the middle of August, which tends to cause problems in a resort town, but we didn't have any issues booking a room or anything. The hotel and rooms were very well kept. Front desk and housekeepers were very friendly, I know how exhausting it can be working in the business during the peak season, but they definitely didn't let it show. I would recommend this hotel to anyone looking to stay in the area.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIGoldcoast, Manager at Comfort Inn Gold Coast, responded to this review, December 13, 2013
Dear Cx2Mommy,

Thank you so much for your review of the Comfort Inn Gold Coast. We are so happy to hear that you enjoyed your stay with us during our peak season in August. We always try to accomodate every guest with the best possible service even during our busy times. Thank you for the great feedback.

We hope to see you again in the future and we hope that your next experience with us is an even better one.

Sincerely,

Lynn Hofferbert
Front Desk Manager
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New York City, New York
Top Contributor
57 reviews 57 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 2, 2013

This was my second time staying here. Last year during the same time (July) we spent a week here. The hotel is a great value and the staff if very helpful. The hotel is a short walk and shorter drive to the beach, walking distance to movie theatre and drug store. If I decide to come back next year I will definitely consider staying here again.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIGoldcoast, Front Office Manager at Comfort Inn Gold Coast, responded to this review, December 3, 2013
Dear OnRoam,

Thank you so much for taking your time to review the Comfort Inn Gold Coast. We sincerely appreciate the positive feedback and are very happy that you repeatedly stay with us.

We look forward to seeing you again in future, and as always, if there is anything we can do to make your stay any more comfortable, just let us know!

Kind Regards,

Lynn B. Hofferbert
Front Desk Manager
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Sicklerville
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2013

We've stayed at the Comfort Inn Goldcoast in the past and found it very enjoyable. This time we booked a corner king suite. The room was clean and nicely set up. The problem was it overlooked the Denny's Restaurant adjacent to the hotel. There was constant noise day and night from the exhaust fans from Denny's. The view was the same exhaust. The hotel and location are great but room #200 is awful and not worth the money. We would have been happier with a standard room in another part of the hotel.

Room Tip: Don't stay in room 200 noise from Denny's Restaurant is horrible.
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIGoldcoast, Front Office Manager at Comfort Inn Gold Coast, responded to this review, November 17, 2013
Dear JGirl,
Thank you for taking the time to review our hotel. I am very sorry to hear that you were not satisfied with your stay and that the noise levels from outside of the room were unacceptable.

At any time during your stay with us, if you are not happy or there are unsatisfactory accomodations, please notify any one of front desk staff, and we will work with you to accomodate your needs with a room change, or address the situations that are unacceptable to you. We strive to make every guest's experience here a positive one.

We hope that we will see you again in the near future and hope that we have the chance to make this up to you.

Sincerely,

Lynn Hofferbert
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkton, MD
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 2, 2013

Booked this room through hotels.com, selected a smoking room and when i get there the guy tells me the hotel is non smoking, and also has no balconies to go out to smoke on and that the windows in every room do not open. Having to smoke in the cold and rain sucked especially when i asked for a smoking room.

Woke up about 830 am to what sounded like construction going on in the next room (no exaggeration sounded like pounding nails). This went on for a half hour, so we called the front desk to no avail.

Checked out early and took a nap in my car.

Other than that everything was clean and satisfactory.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIGoldcoast, Front Office Manager at Comfort Inn Gold Coast, responded to this review, November 6, 2013
Dear Getslayerized,

Thank you very much for your review of the Comfort Inn Gold Coast. I am glad to hear that cleanliness of your accommodations were satisfactory.

However, I would personally like to extend my sincere apologies for the misinformation you may have received from Hotels.com. I contacted them directly to find out why they were offering smoking rooms on their site for our hotel, as we have been a smoke free facility for over 3 years. They advised that all of our rooms that they have listed for us are listed as nonsmoking in the room details. So again, I do apologize that you were misinformed.

As for the noise you were experiencing, that issue has been addressed with our Maintenance staff and please know that no work will be performed on any parts of the hotel prior to 9am and if we do receive a complaint we will stop it completely until after check out time.

I do hope that in the future you will consider staying with us again and that we can make this unfortunate and isolated incident up to you. If there is anything at all we can do, please feel free to contact me directly at the Comfort Inn Gold Coast.

Kindest Regards,

Lynn B. Hofferbert
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 29, 2013

We stayed at this hotel for two night in October 2013. Our room was spotless clean and the staff went above and beyond to make sure everything was perfect. At the last moment our daughter and two grandchildren decided to come with us and the hotel staff worked with us to make sure we had what we needed to make everyone comfortable.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIGoldcoast, Front Office Manager at Comfort Inn Gold Coast, responded to this review, November 6, 2013
Dear Janet C,

Thank your for your review of the Comfort Inn Gold Coast in Ocean City, Maryland. We are so happy that you enjoyed your stay with us and are happy to hear that the cleanliness and the service were up to your standards. On behalf of our Staff, I would like to say thank you.

We are also happy that your were able to enjoy time with your family while here and glad that we could make everyone as comfortable as possible.

We look forward to seeing you and your family in the future.

Sincerely,

Lynn B. Hofferbert
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Gold Coast

Address: 11201 Coastal Hwy., Ocean City, MD 21842-2513
Phone Number:
Location: United States > Maryland > Ocean City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Ocean City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Gold Coast 2*
Official Description (provided by the hotel):
The Comfort Inn Gold Coast is located on 112th Street and Coastal Highway in Ocean City, Maryland. We are conveniently located just one block from the beach and steps to shopping, restaurants, entertainment and fun.Features include Indoor Pool, Jacuzzi Tubs, Free HBO, Free High Speed Internet Access and much more. ... more   less 
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Also Known As:
Comfort Inn Gold Coast Hotel Ocean City
Comfort Inn Gold Coast Ocean City Md
Ocean City Comfort Inn
Comfort Inn Ocean City

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