Upon arrival, I immediately regretted our choice to stay at this hotel. There were marks all over the walls, stains on the curtains and bedding....and the place just felt really unclean.
On the second day, before heading to the beach I decided to put a small lipstick marking on each bed sheet (the room had 2 queen beds). Upon returning from the beach I noticed the room had been "serviced"..trash dumped and beds sloppily made up....with the same sheets I left the lipstick marks on. I called the front desk and told them the sheets had not been changed and requested them to be changed.
10 minutes later the manager knocks on the door with 1 PAIR OF SHEETS for a room with 2 queen beds. He stated the sheets had not been changed because they get changed EVERY OTHER DAY, and assured me they were scheduled to be changed tomorrow the third day. In the mean time he offered us the sheets to change ourselves stating "he didn't know how to change sheets" (????????---obviously code for it wasn't his job and he wasn't going to do it).
The next day, THE THIRD DAY we went to the beach and returned to the room being "serviced" and the beds being half made AGAIN with the SAME sheets that i put the small lipstick marks on.
My point is that the maid service is horrible and lazy. The management is also lazy and unhelpful. The room is not properly cleaned and the maids are too lazy to even change the sheets.
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